6/10 Okay
Nur Zatil Aqmar
Travelled with family and small children
13 Mar 2024
Nur Zatil Aqmar
Stayed 2 nights in Mar 2024
GRAND EMPIRE PALACE HOTEL
3.0 star property
Photo gallery for GRAND EMPIRE PALACE HOTEL
Reviews
6.06.0 out of 10
Popular amenities
- Free Wi-Fi
- Restaurant
- Breakfast available
- Parking available
- Business services
- Housekeeping
The current price is AU$51
AU$51
includes taxes & fees
28 Mar - 29 Mar
Explore the area
57-75 Jl. Blauran, Surabaya, Jawa Timur, 60275
- BG JunctionPlace, BG Junction3 min walk
- Tunjungan PlazaPlace, Tunjungan Plaza7 min walk
- Grand City SurabayaPlace, Grand City Surabaya2 min drive
- Surabaya (SUB-Juanda)Airport, Surabaya (SUB-Juanda)25 min drive
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About the area
Surabaya
GRAND EMPIRE PALACE HOTEL puts you in the heart of Surabaya, within just a 10-minute stroll of Tunjungan Plaza and BG Junction. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception, a conference centre and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Surabaya Center hotel include Heroic Monument and Surabaya Grand Mosque.
What's nearby
- BG Junction - 3 min walk - 0.3 km
- Tunjungan Plaza - 7 min walk - 0.7 km
- Heroic Monument - 19 min walk - 1.6 km
- Grand City Surabaya - 2 min drive - 2.0 km
- Surabaya Plaza Shopping Mall - 2 min drive - 2.0 km
Getting around
- Surabaya Kota Station - 6 min drive
- Surabaya Pasar Turi Station - 16 min walk
- Surabaya (SUB-Juanda) - 42 min drive
Restaurants
- Bebek Sinjay - 4 min walk
- Pecel Ambulance (Bu Hana) - 6 min walk
- Lontong balap garuda pak budi - 5 min walk
- Rotiboy Bakeshoppe - 4 min walk
- Soto Ayam & STMJ 'Tidar' - 3 min walk
About this property
GRAND EMPIRE PALACE HOTEL
There's a restaurant on site, as well as a coffee shop/cafe. A free manager's reception is offered daily. WiFi is free in public spaces. There are 25 meeting rooms available. GRAND EMPIRE PALACE HOTEL also features coffee/tea in common area and concierge services. For a fee, parking is available.
- 186 guestrooms or units
- Manager's reception (free)
- Conference centre
- Breakfast available (surcharge)
- Coffee in lobby
- Front desk (24 hours)
- Storage area for luggage
- Concierge
- Dining venue
GRAND EMPIRE PALACE HOTEL offers 186 accommodations. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Parking on site (IDR 10,000 per stay)
- Limited on-site self parking
Food and drink
- Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 100,000 for children
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Change of towels on request
- Concierge services
- Housekeeping (daily)
Business services
- 25 meeting rooms
- Conference centre
Accessibility
- No lift
Room amenities
Bedroom
- Bedsheets provided
More
- Desk
- Laptop workspace
Policies
Check-in
Check-in start time: noon; check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 250000.0 per day.
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash deposit: IDR 100000 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: from approximately IDR 100000 for adults and from IDR 100000 for children
- Self-parking fee: IDR 10000 per stay
- Rollaway bed fee: IDR 250000.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.
Property Registration Number 83929125
Property is also known as
Grand Empire Hotel Surabaya
GRAND EMPIRE PALACE HOTEL Hotel
GRAND EMPIRE PALACE HOTEL Surabaya
GRAND EMPIRE PALACE HOTEL Hotel Surabaya
Frequently asked questions
Is parking available at GRAND EMPIRE PALACE HOTEL?
Yep, GRAND EMPIRE PALACE HOTEL has a self car park for IDR 10000 per stay. A self car park is also available, for a fee.
How much does it cost to stay at GRAND EMPIRE PALACE HOTEL?
As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at GRAND EMPIRE PALACE HOTEL on 28 Mar 2026 start from AU$51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to GRAND EMPIRE PALACE HOTEL?
The closest beach to GRAND EMPIRE PALACE HOTEL is New Kenjeran Beach (7.2 km).
Does GRAND EMPIRE PALACE HOTEL serve breakfast?
Sure does, cooked-to-order breakfast is served daily between 6:00 AM and 10:00 AM.
Is there a free airport shuttle available at GRAND EMPIRE PALACE HOTEL?
No, GRAND EMPIRE PALACE HOTEL does not offer an airport shuttle service.
Is there a bar or restaurant at GRAND EMPIRE PALACE HOTEL?
Yep, you can grab a meal at GRAND EMPIRE PALACE HOTEL's onsite restaurant.
What time are check-in & check-out at GRAND EMPIRE PALACE HOTEL?
Check-in begins at noon. Check-out time is noon.
Are pets allowed at GRAND EMPIRE PALACE HOTEL?
No, pets are not allowed.
GRAND EMPIRE PALACE HOTEL Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
6.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
Reviews
8/10 Good
Sitawati Maya
5 Feb 2023
Sitawati Maya
Stayed 3 nights in Feb 2023
4/10 Poor
Wimpie
14 Jan 2023