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4.3 out of 5

"We had a lovely stay at Clouds. The only negative was the noise, we were woken up around 6am from the room next door (child running around screaming a ... " More

By a verified traveller on Sun 25 Sep 2022

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Hotel Description

At Clouds Montville you'll be 3.1 km (1.9 mi) from Gerrards Lookout and 3.6 km (2.2 mi) from Bariya Nature Refuge. Highlights at this Colonial hotel include an outdoor swimming pool and in-room free WiFi.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a terrace. Added amenities include laundry facilities, a garden, and barbecue grills. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4-star Montville hotel include Egerton Nature Refuge and Flame Hill Vineyard.

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$174* Per night/room 3 Oct. - 4 Oct.

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Cottage, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Clouds Montville ratings based on 133 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clouds Montville

Everyone (74) Couples (44) Business (1) Family (14)
5 out of 5
We had a lovely stay at Clouds. The only negative was the noise, we were woken up around 6am from the room next door (child running around screaming and crying.. not just 'normal kid noises') (I too have children so I understand... but 6am on holiday is disrespectful). It was also both mornings which was very frustrating. Chrissy (sorry if incorrect spelling) was absolutely beautiful and her customer service was fantastic!!!!!!

Posted by on 25 Sep. 2022

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5 out of 5
The room felt warm and cosy. The heated towel rails also added a really beautiful and luxurious feel. The amount of bodywash offered was insufficient for two people, though fortunately we bought some of our own. Also, the car parks were too narrow and we had to move our car so that we could get our stuff out without banging our doors into other people's cars.

Posted by on 11 Sep. 2022

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5 out of 5
Excellent

Posted by on 7 Sep. 2022

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4 out of 5
Location was fantastic for exploring … accommodation was clean & modern. Breakfast included was a surprise bonus. Only complaint was the bed was hard! Not to our liking at all. Would certainly stay here again though :)

Posted by on 14 Aug. 2022

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5 out of 5
Our room was huge, bed super comfy, all the amenities were great and the view was stunning

Posted by on 24 Jul. 2022

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4 out of 5
The luxury cottage was lovely. Spacious and well appointed. We booked the cottage because of the fireplace but unfortunately the fireplace was a fake electric one. 🙁 Very disappointed.

Posted by on 2 Jul. 2022

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3 out of 5
Unfortunately it was very foggy and we could not enjoy the view. The lack of public transport to other restraunts was an issue considering it was raining and we couldn't walk.

Posted by on 12 May 2022

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5 out of 5
Great place to stay. Needs better breakfast options, but is close to lots of cafes and restaurants in Montville

Posted by on 25 Apr. 2022

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4 out of 5
Lovely view!

Posted by on 23 Apr. 2022

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1 out of 5

Posted by on 22 Apr. 2022

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Property Features

As a guest of Clouds Montville, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Clouds Montville also features barbecue grills, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of Clouds Montville was completed in April 2019. This 4-star Sunshine Coast hotel is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1993
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Palmwoods Station (8.2 km / 5.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Clouds Montville offers 15 shared accommodations with air conditioning, coffee/tea makers, and hair dryers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • Accommodations are shared
  • Pillowtop beds
  • Smart television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Clouds Montville offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 90 per person (one-way)
  • Airport shuttle fee per child: AUD 60 (one-way), (up to 16 years old)
  • Late check-in fee: AUD 50 for check-in between 10:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clouds Montville Aparthotel
  • Clouds Montville
  • Clouds Montville Hotel
  • Clouds Montville Montville
  • Clouds Montville Hotel Montville

You should know

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.