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4.4 out of 5

"Hotel built in the 18th century and it is lovely. It creaks and groans which was part of the attraction. The room was comfortable, especially the be ... " More

By a verified traveller on Fri 22 Jun 2018

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Hotel Description

Mercure Stratford-upon-Avon Shakespeare Hotel puts you in the heart of Stratford-upon-Avon, within steps of Nash's House and New Place. Highlights at this hotel include a restaurant and in-room free WiFi.

All 78 rooms feature LCD TVs with satellite channels, and you can enjoy MP3 docks, coffee/tea makers, and free bottled water. Dining in is an option with 24-hour room service, and minibars provide refreshments. Additionally, safes, hair dryers, and phones are available.

The restaurant, Marco's New York Italian, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include free WiFi in public areas and a snack bar/deli. English breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4-star City Centre hotel include Warwick Castle and Royal Shakespeare Theatre.

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$71* Per night/room 21 Mar. - 22 Mar.

Privilege, Twin Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Stratford-upon-Avon Shakespeare Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Stratford-upon-Avon Shakespeare Hotel

Everyone (5)
4 out of 5

Hotel full of history like the town.

Pros: History, nice bar and comfortable room.
Cons: Readiness of room upon arrival. Book in time is 3.00 pm, usual in UK, and had to wait another 30 min.
Location: Avon river, shops, historical sites, etc.
Hotel built in the 18th century and it is lovely. It creaks and groans which was part of the attraction. The room was comfortable, especially the bed. Restaurant only offered pub meals but there was a great reasonably priced restaurant opposite ("Edmund Moon"). Car Paring. Walking distance to Stratford's attractions and shops.

Posted by , from Geelong Australia on 22 Jun. 2018

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5 out of 5

Great place to visit

Pros: Felt the room a bit small
Location: It is very close to the middle of town and ideal for pubs/restaurants and the theatre
We were very impressed with Stratford and this hotel seemed to characterise the very essence of the town. The hotel is right in the middle of the action and importantly had a car park which in travelling around UK towns is important. The hotel was really pleasant with good staff and comfortable lounges. There was also a lift which helped us tremendously. Overall a very pleasant stay.

Posted by on 30 May 2018

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5 out of 5

Perfect location

Great location, parking was included and the rooms were warm!! It’s old and quaint and the floor boards squeak but that part of the charm. Lots of couches and cosy areas to have a drink or scones in the lobby area. Rooms were all we needed. Would return again with no doubt.

Posted by on 10 Apr. 2018

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3 out of 5

Was OK.

Hotel old and in need of a refurb. Floor soooo creaky that anytime someone walked past room, I woke up. Breakfast area very crammed in. Service ok but nothing special.

Posted by , from Sydney on 28 Dec. 2017

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5 out of 5
A gorgeous old motel with some lovely Shakespearean touches. Spacious and comfortable with parking.

Posted by , from P on 30 Dec. 2015

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About the Mercure Stratford-upon-Avon Shakespeare Hotel

Location Chapel Street, Stratford-upon-Avon, England CV37 6ER

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Mercure Stratford-upon-Avon Shakespeare Hotel also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Stratford-upon-Avon hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1764
  • Dining venue
  • Bar or lounge
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Birmingham Airport (BHX) (44 km / 27.3 mi)
  • Train station: Stratford-Upon-Avon Station (1.7 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Stratford-upon-Avon Shakespeare Hotel offers 78 accommodations with MP3 docking stations and minibars. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stratford-upon-Avon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

Marco's New York Italian - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.00 per person (approximately)
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Stratford-upon-Avon
  • Mercure Shakespeare
  • Mercure Shakespeare Hotel
  • Mercure Shakespeare Hotel Stratford-upon-Avon
  • Mercure Shakespeare Stratford-upon-Avon
  • Mercure Stratford-upon-Avon Hotel
  • Mercure Stratford-upon-Avon Shakespeare
  • Mercure Stratford-upon-Avon Shakespeare Hotel
  • Shakespeare Hotel
  • Shakespeare Mercure
  • Mercure Stratford-upon-Avon Shakespeare Hotel Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.