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Hotel Downstreet, an Ascend Collection Hotel

3.0 star property
Hotel in North Adams with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hotel Downstreet, an Ascend Collection Hotel

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Indoor pool, open 6:00 AM to 10 PM, pool loungers
Reception
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry
The current price is AU$183
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
40 Main St, North Adams, MA, 01247
  • Place, Western Gateway Heritage State Park
    ‪2 min walk‬
  • Place, MCLA Gallery 51
    ‪2 min walk‬
  • Place, Massachusetts Museum of Contemporary Art
    ‪3 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪49 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Mountain View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Mountain View (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Top Floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

North Adams

Hotel Downstreet, an Ascend Collection Hotel puts you in the heart of North Adams, within steps of MCLA Gallery 51 and North Adams City Hall. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour gym. .Enjoy the gym, Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Places within a 5-minute walk of this 3-property class North Adams hotel include Mohawk Theater and North Adams Center.

What's nearby

  • Western Gateway Heritage State Park - 2 min walk - 0.2 km
  • MCLA Gallery 51 - 2 min walk - 0.2 km
  • Massachusetts Museum of Contemporary Art - 3 min walk - 0.3 km
  • North Adams Center - 3 min walk - 0.3 km
  • North Adams Public Library - 5 min walk - 0.5 km

Getting around

  • Pittsfield Station - 31 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 48 min drive

Restaurants

  • ‪Cumberland Farms - ‬12 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Papa Gino's - ‬2 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬4 min walk

About this property

Hotel Downstreet, an Ascend Collection Hotel

Hotel in North Adams with 24-hour fitness centre and 24-hour front desk
Hotel Downstreet, an Ascend Collection Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly Hotel Downstreet, an Ascend Collection Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star North Adams hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 7 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Downstreet, an Ascend Collection Hotel offers 90 accommodations with coffee/tea makers and a hairdryer. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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4.7 out of 5, Exceptional, 443 reviews
The price is AU$293
includes taxes & fees
4 Dec - 5 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - C0010322090
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is C0010322090. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Berkshires
Holiday Inn Berkshires Hotel
Holiday Inn Berkshires Hotel North Adams
Holiday Inn Berkshires North Adams
Holiday Inn North Adams
North Adams Holiday Inn

Frequently asked questions

What is the cancellation policy at Hotel Downstreet, an Ascend Collection Hotel?

Hotel Downstreet, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Downstreet, an Ascend Collection Hotel?

As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Downstreet, an Ascend Collection Hotel on 20 Dec 2025 start from AU$182.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Downstreet, an Ascend Collection Hotel?

Yep, Hotel Downstreet, an Ascend Collection Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Hotel Downstreet, an Ascend Collection Hotel?

The closest beach to Hotel Downstreet, an Ascend Collection Hotel is Campers Beach (2.3 km).

Does Hotel Downstreet, an Ascend Collection Hotel have a pool?

Hotel Downstreet, an Ascend Collection Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10 PM.

Is there a free airport shuttle available at Hotel Downstreet, an Ascend Collection Hotel?

No, Hotel Downstreet, an Ascend Collection Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Downstreet, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Downstreet, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1012 reviews
Rating 8 - Good. 339 out of 1012 reviews
Rating 6 - Okay. 89 out of 1012 reviews
Rating 4 - Poor. 30 out of 1012 reviews
Rating 2 - Terrible. 15 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room + pool and amazing restaurant

Really spacious and clean room. Loved the wood floor (and not typical hotel rug that you have no idea what's caught in there). Bathroom could use some update compared to the room, but not a big deal. We love the hot tub and indoor pool as well as the gym. The coffee area in the lobby was nice and convenient. But we really really love the restaurant "Door Prize." Incredible food and atmosphere.
Stayed 1 night in Aug 2025

2/10 Terrible

Donald, Franklin

Stayed 1 night in Aug 2025

10/10 Excellent

Janice, billerica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Bethany at the front desk was friendly and helpful!Very clean. Have stayed here numerous times and always have fun. It’s a good area with cute shops.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

San-San

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Good Except Noises

There is room for improvement in sound proof. We could hear the women talking next door until late night. We could hear the motorists zooming by in the streets. We could hear the people talking in the hallway…Our sleep was affected by all these noises.
Stayed 1 night in Aug 2025

10/10 Excellent

Derek, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Well balanced, clean, friendly.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Mostly fine

My one complaint is the sheets. They are silky and slippery and without a fitted bottom sheet, do not stay tucked in. Also the heating and cooling system is quite noisy and cycles on and off. Positives are the location and staff are friendly and accommodating.
Stayed 2 nights in Aug 2025

4/10 Poor

Lois

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The walls are so thin we could hear every word of the people next to us from about 9:30 to 11:00 when they left their room. They came back to their room around 2:30am and did not stop talking very loudly and playing the TV until 5:30am. The air conditioner made a constant loud drip the entire night. We turned it off but it continued to drip loudly and consistently all night. Between the noise next door and the constant drip we could not sleep. The shower head was so low my husband could not stand under it.
Stayed 1 night in Aug 2025

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Shoko

Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to MassMOCA and several good restaurants and coffee shops.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, it was quite and a lot of shops and restaurants in walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old Holiday Inn that the new owners came and made all modern and fancy, including adding a couple of our calories downstairs. Ample parking, although it was full towards the end of the night. Safe location. They did a really good job revitalizing in this place.
Lobby lounge
Adjoining amazing new restaurant
Hallway lobby
Art gallery lobby
Stayed 1 night in Aug 2025

10/10 Excellent

oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Agathagelos, Billerica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative were the other guests who were partying in the halls and slamming doors as i was trying to sleep. Property is great!
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Stayed 3 nights in Aug 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Has some nice design features but lacks warmth. No carpeting, harsh lighting, basic furnishings. Feels like a budget hotel once in room.
Stayed 1 night in Aug 2025

6/10 Okay

Horace

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025