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Holiday Inn & Suites Pittsfield-Berkshires by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Pittsfield-Berkshires by IHG

Restaurant
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Indoor pool
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$172
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
One West Street, Pittsfield, MA, 01201
  • Place, Berkshire Museum
    ‪2 min walk‬
  • Place, Colonial Theater
    ‪3 min walk‬
  • Place, Barrington Stage Company
    ‪8 min walk‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(77 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(44 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Pittsfield

Holiday Inn & Suites Pittsfield-Berkshires by IHG places you in the centre of Pittsfield, steps from Berkshire Museum and within a short 5-minute stroll of Colonial Theater. Highlights at this hotel include a restaurant, an indoor swimming pool and free valet parking. .For a drink, you can stop by the hotel's own lounge bar. 10 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning to-go breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free parking nearby. .Within a 30-minute drive of this 3-property class Pittsfield hotel, attractions include Tanglewood Music Center and National Shrine of the Divine Mercy.

What's nearby

  • Berkshire Museum - 2 min walk - 0.2 km
  • Colonial Theater - 3 min walk - 0.3 km
  • Lichtenstein Center for the Arts - 5 min walk - 0.4 km
  • Berkshire Athenaeum - 5 min walk - 0.5 km
  • Barrington Stage Company - 8 min walk - 0.7 km

Getting around

  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Cumberland Farms - ‬11 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Dunkin' - ‬11 min walk
  • ‪WANDER Berkshires - ‬3 min walk

About this property

Holiday Inn & Suites Pittsfield-Berkshires by IHG

Holiday Inn & Suites Pittsfield-Berkshires by IHG offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Pittsfield-Berkshires by IHG. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Pittsfield hotel.

  • 1 building
  • 179 guestrooms or units
  • 12 levels
  • Ski lift tickets
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn & Suites Pittsfield-Berkshires by IHG offers 179 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Berkshire Mountain Lodge
Pittsfield
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 916 reviews
The price is AU$167
includes taxes & fees
26 May - 27 May
Berkshire Mountain Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 191 metres
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Library
  • Shopping
  • Ski passes
  • Wine tours

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (97 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 12.99 per person
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0010502360. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires
Crowne Plaza Pittsfield-Berkshires
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Crowne Plaza Pittsfield-Berkshires Hotel
Berkshire Plaza Hotel Pittsfield
Berkshire Plaza Pittsfield
Berkshire Plaza
Crowne Plaza Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires
Holiday Inn Suites Pittsfield Berkshires an IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Hotel
Holiday Inn & Suites Pittsfield-Berkshires by IHG Pittsfield

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Holiday Inn & Suites Pittsfield-Berkshires by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

As of 27 Apr 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Pittsfield-Berkshires by IHG on 30 Apr 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yep, Holiday Inn & Suites Pittsfield-Berkshires by IHG has a free self car park and free valet parking.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG have a pool?

Holiday Inn & Suites Pittsfield-Berkshires by IHG has an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Holiday Inn & Suites Pittsfield-Berkshires by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn & Suites Pittsfield-Berkshires by IHG is a hit with families.

Does Holiday Inn & Suites Pittsfield-Berkshires by IHG serve breakfast?

You bet, to-go brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

No, Holiday Inn & Suites Pittsfield-Berkshires by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn & Suites Pittsfield-Berkshires by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Holiday Inn & Suites Pittsfield-Berkshires by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Francis

Liked: Cleanliness, staff & service
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Sara

Stayed 1 night in Jan 2026

10/10 Excellent

Payton

Stayed 1 night in Jan 2026

8/10 Good

Jonathan

Stayed 2 nights in Jan 2026

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness
generally good
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean and affordable and super nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

Frank

Travelled with partner
Liked: Amenities
Very clean and friendly place
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and rooms clean.
Stayed 2 nights in Jan 2026

2/10 Terrible

Rita

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby was dirty with track prints all over from the snow. Trolleys were self managed which is fine but they only had 2-3 for the whole building so tracking them down is an issue. Staff was nice enough but there is clearly a lack of staff and upkeep with the building. Parking was under renovations so the pool was closed. The parking we had to use was TD which was a good 10 minute hike in the snow, with the kids if you had to travel alone. Rooms looked old and need a facelift. My biggest issues were the pet friendly rules. While I love pets, our first room felt stuffy and had fleas, we were promptly placed in a different room but I would be even more upset if my kids had slept in those beds had I didn't check beforehand. No bed bugs, just fleas. Breakfast was fine but nothing impressive, the staff was diligent about making sure the breakfast bar was organized and filled which I appreciate. Lots of potential in this hotel but unfortunately, it fell very short for me.
Stayed 2 nights in Jan 2026

8/10 Good

mark

Business traveller
Liked: Cleanliness
Another good 2 night stay. Did have a slow shower drain but reported that to maintenance and it was fixed right away. Good service. And also the restaurant is quite good featuring an American menu with a Southern emphasis. The parking garage demo is moving quickly by the way. More parking close to the entrance coming soon.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Under parking garage construction, rooms outdated, somewhat clean. Elevator not working. Staff was friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Everyone that works here is so nice! I’ve stayed here twice and had such a nice time. Thank youN
Stayed 1 night in Dec 2025

8/10 Good

Reilly

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant and friendly. From front desk to valet.
Stayed 1 night in Dec 2025

6/10 Okay

Rachel

Stayed 2 nights in Dec 2025

4/10 Poor

Tanvi

Due to construction, we had to park
Stayed 2 nights in Dec 2025

6/10 Okay

STEPHEN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Construction beginning at 7am. No parking available. Pool closed.
Stayed 2 nights in Dec 2025

4/10 Poor

Daniel

First, when i called the phone had so much static, it was very difficult to hear/understand what the front desk vlerk was saying. I only thought they could get me in fir the night. Our room was ok but the TV didn't work. Nor did the room phone. Front desk clerk said no maintenance people were there as they had "All gone home for Christmas." Then, she said "Oh there is someone, i will send him up." A poir electric connection fixed the TV. That person was very nice. On check out, i was charged by Expedia, where i booked the stay. I was also charged by the Holiday Inn. The front desk clerk did promise to fix that. She called me later to ensure that had been taken care of. The Evening desk clerk, the TV and room phone not working, made our stay less than we have come to expect at the Holiday Inn. The morning desk clerk and the gentleman who fixed our TV were excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Ziheng

Stayed 1 night in Dec 2025

8/10 Good

Mae

Stayed 4 nights in Dec 2025

8/10 Good

Hung M

Stayed 1 night in Dec 2025

10/10 Excellent

Rakhee

Travelled with family
Liked: Amenities
Did not have breakfast. Wish it was free but the hotel staff was amazing and the valet was great too!
Stayed 2 nights in Dec 2025

8/10 Good

Trisha

Room is very clean and well- maintained. Our only complaint is that theres a weird smell, maybe plastic?
Stayed 1 night in Dec 2025

8/10 Good

Junyu

Liked: Cleanliness, amenities, property conditions & facilities
I think the hotel is renovating. The pool is closed. Room is clean.
Stayed 1 night in Dec 2025