Hilton St. Louis at the Ballpark

4.0 star property
Hotel with 3 restaurants, a quick walk to Busch Stadium

Photo gallery for Hilton St. Louis at the Ballpark

3 bars/lounges, rooftop bar
Aqua View
Rooftop terrace
3 bars/lounges, rooftop bar
3 bars/lounges, rooftop bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Room service
The current price is AU$238
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
1 S Broadway, St. Louis, MO, 63102
  • Place, Busch Stadium
    ‪3 min walk‬
  • Place, Gateway Arch
    ‪8 min walk‬
  • Place, St. Louis Union Station
    ‪19 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪21 min drive‬

Room options

Stadium View King

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior, One King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

One King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

One King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

One King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Club lounge access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, Accessible

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 2 Queen Beds (Stadium View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

7.8 out of 10
Good
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Landmark View)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Stadium View)

7.8 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Arch View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Executive Suite, 2 Queen Beds (Family)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 79 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds

Suite, 2 Queen Beds (Stadium View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 79 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds

Room, Executive Level (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 1 Double Sofa Bed

Executive Room, 2 Queen Beds, Bay View, Executive Level

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed City View

7.8 out of 10
Good
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

St. Louis

At Hilton St. Louis at the Ballpark you'll be within just a 10-minute stroll of Busch Stadium and Gateway Arch. Highlights at this hotel include 3 restaurants, 3 bars/lounges and an indoor swimming pool. .The bistro, Market Street Bistro, serves American cuisine and is open for breakfast, brunch, lunch and dinner. 360 Rooftop Bar is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the gym, sauna and pool loungers. 36956 square feet (3433 square metres) of event facilities include 24 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class Downtown St. Louis hotel include Dome at America’s Center and Enterprise Center.

What's nearby

  • Busch Stadium - 3 min walk - 0.3 km
  • Gateway Arch - 8 min walk - 0.7 km
  • Dome at America’s Center - 11 min walk - 1.0 km
  • Enterprise Center - 11 min walk - 1.0 km
  • St. Louis Union Station - 19 min walk - 1.6 km

Getting around

  • 8th and Pine Station - 5 min walk
  • St. Louis Gateway Station - 18 min walk
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • ‪Salt + Smoke - ‬4 min walk
  • ‪Katie’s Pizza & Pasta Osteria - ‬6 min walk
  • ‪Condado - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Three Sixty Rooftop Bar - ‬1 min walk

About this property

Hilton St. Louis at the Ballpark

Hotel with 3 restaurants, a quick walk to Busch Stadium
Hilton St. Louis at the Ballpark offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A business centre and 24 meeting rooms are available. Event space at this hotel measures 36956 square feet (3433 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton St. Louis at the Ballpark. For a fee, parking is available.

This 4-star St. Louis hotel is smoke free.

  • 671 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 3 bars or lounges
  • 36956 sq ft of conference space
  • 3433 sq. m of conference space
  • Built in 1976
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hilton St. Louis at the Ballpark offers 671 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 40 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 11.99 to 16.99 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 360 Rooftop Bar
  • Market Street Bistro
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Conference centre (36,956 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Banquet hall
  • Built in 1976
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 100 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 11.99 to 16.99 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Covered self-parking fee: USD 40.00 per night (in/out privileges)
  • Valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballpark Hilton
Hilton Ballpark
Hilton Ballpark Hotel
Hilton Ballpark Hotel St. Louis
Hilton Ballpark St. Louis
Hilton St. Louis
Hilton St. Louis Ballpark
St. Louis Ballpark Hilton
St. Louis Hilton
St. Louis Hilton Ballpark
Hilton St. Louis Ballpark Hotel
Hilton St. Louis at the Ballpark Hotel
Hilton St. Louis at the Ballpark St. Louis
Hilton St. Louis at the Ballpark Hotel St. Louis

Frequently asked questions

What is the cancellation policy at Hilton St. Louis at the Ballpark?

Hilton St. Louis at the Ballpark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton St. Louis at the Ballpark?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Hilton St. Louis at the Ballpark on 23 Nov 2025 start from AU$238.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton St. Louis at the Ballpark?

Yep, Hilton St. Louis at the Ballpark has a covered self car park with in/out privileges for USD 40.00 per night.

Does Hilton St. Louis at the Ballpark have a pool?

Hilton St. Louis at the Ballpark has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton St. Louis at the Ballpark?

Hilton St. Louis at the Ballpark features an indoor pool, a sauna and 3 restaurants.

Is Hilton St. Louis at the Ballpark family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton St. Louis at the Ballpark is a hit with families.

Does Hilton St. Louis at the Ballpark serve breakfast?

Yeah, full breakfast is on offer daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton St. Louis at the Ballpark?

No, Hilton St. Louis at the Ballpark does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton St. Louis at the Ballpark?

Yep, you can grab a meal at Hilton St. Louis at the Ballpark's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hilton St. Louis at the Ballpark?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton St. Louis at the Ballpark Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 447 out of 1048 reviews
Rating 8 - Good. 192 out of 1048 reviews
Rating 6 - Okay. 189 out of 1048 reviews
Rating 4 - Poor. 110 out of 1048 reviews
Rating 2 - Terrible. 110 out of 1048 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Craig

Stayed 1 night in Jul 2025

4/10 Poor

Malinda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was not a cheap hotel by any means so I expected so much more. The room was filthy & housekeeping never came. I had to call for clean towels. The final straw was when the a/c in my room quit working. The manager acted like she could care less & was in no hurry to help me. I got angry enough that my room charge was refunded.
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough dining options in the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the baseball stadium and restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and service were very good. The rooftop view was excellent as was the food. Rooms and the rest need an updating. Otherwise a nice stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

4/10 Poor

LeighAnna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Not good

Ac didn’t cool room never got cool. Knobs on shower broke and not very clean. Funny smell nice burnt motor oil
Stayed 1 night in Jul 2025

2/10 Terrible

William, Paris

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Hotel bar/ restaurant staff was very rude. Air conditioning in the room barely worked. It only cooled off 5 degrees from 80 inside the room in 12 hours. We was absolutely miserable.
Stayed 1 night in Jul 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Brought our grandson to a Cardinals game. Perfect location and our room overlooked the stadium.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Parking fee on top of what a room costs is insane. Parking was a headache. Couldn't hear during check in because it was extremely loud in the lobby.
Stayed 1 night in Jul 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Staff was wonderful. Room was clean. Valet was great. Bar had good food and drinks.
Stayed 1 night in Jul 2025

6/10 Okay

Maria

Liked: Room comfort

Horrible stay due to maintenance not fixing issues

We have stayed at the Hilton at the Ballpark several times however this last stay was horrible. We stayed while in town for the Savannah Bananas game. Our room smelled like sewage, the sink gurgled every time you flushed the toilet and the toilet as gurgled. We went to guest services twice to get maintenance to come fix the problem and he said we needed a new room however no rooms were available due to the baseball game and conference in town. They said that they would send someone else to fix the issue and never did. They finally comped the room due to all the issues after talking to guest services for the 3rd time.
Stayed 1 night in Jul 2025

4/10 Poor

Angela

Travelled with family
Disliked: Cleanliness
I booked my room 6 months ago and paid extra for a stadium view. I checked in and was told that they were giving me a free upgrade to the executive floor with lounge access. I thought wow good for me... wrong!! We get to the room and it is so small and not a stadium view. There was an awful smell in the hallway. The floors lookes like they hadnt been vacuumed. Not sure if they were burn marks on the carpet. The side table had not been cleaned, it had food on it. The room was warm not cooling off below 76. The bathroom was dirty. The toilet had stains and tp in it. There was a used tissue in the garbage can. The bathroom was so small and did not lock. The bottom of the bathroom door was rotten. The closet door was broken. We had no other choice other than to stay because everything within a 40 mile radius was sold out. Oh and the executive lounge access offers nothing on the weekends but coffee, juice and water. That was our big joke of an upgrade!
Stayed 1 night in Jul 2025

6/10 Okay

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the convenient access from the ball park. But it is nothing spectacular for the price of the room. The shower had one temp and no pressure. Breakfast is outrageous for what it is.
Stayed 1 night in Jul 2025

8/10 Good

Kamhi, New Harmony

Stayed 1 night in Jul 2025

2/10 Terrible

Kim

Travelled with partner
Never got a room through Expedia so I paid for two rooms. They felt bad due to Expedias not changing our date and confirming with the hotel so these was no room so I paid through Expedia and Hilton. Won’t book through Expedia again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Stayed 2 nights in Jul 2025

2/10 Terrible

Alissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need a refund for this room. It wasn’t ready until 9:30pm.
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Travelled with partner
Disliked: Staff & service, amenities
Staff in the bar has not been great. We are here now and being ignored also they don't really have a good selection like the website indicates. It is rooftop but only if you have an "in" so go at your own risk
Stayed 1 night in Jul 2025

8/10 Good

Kyle

Stayed 1 night in Jul 2025