4/10 Poor
Nancy D.
2 May 2026
UNIT HAD NOT BEEN CLEANED UPON LATE NIGHT ARRIVAL! My family was exhausted from traveling from the East, there were no clean sheets or towels, nothing cleaned. Phone calls would not be returned. "24 hour phone service" would only text me that they would "talk to management" the next day. Multiple texts and calls later my sister cleaned the condo herself the next day, with Lysol wipes and paper towels (the only supplies there). Vacuum was broken. We asked management to bring cleaning supplies, which they never did. My sister's family was there for six days and never got cleaning supplies or a housekeeper. I had paid for the unit as a gift for my sister's family traveling to a family wedding, so it was an embarrassment for me during a busy weekend where I hosted a wedding. I was offered a small financial compensation for the lack of cleaning, but it did not make up for my sister staying six nights in a dirty unit. This management company was extremely unresponsive!!!
Nancy D.
Stayed 7 nights in Apr 2026




























