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Premier Inn Southampton City Centre - West Quay

3.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

Photo gallery for Premier Inn Southampton City Centre - West Quay

International cuisine
Family Triple Room
Room amenity
Exterior
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • 24/7 front desk
The current price is AU$103
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
Harbour Parade, Southampton, England, SO15 1BA
  • Place, WestQuay Shopping Centre
    ‪3 min walk‬
  • Place, Old City Walls
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪4 min walk‬
  • Airport, Southampton (SOU)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
TV
Heating
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Heating
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Desk
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Heating
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Desk
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Heating
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Mini-fridge
TV
Heating
Hairdryer
Private bathroom
Free bottled water
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Roll-in Shower

Standard Twin Room, Roll-in Shower

Standard Twin Room, Roll-in Shower

Highlights

Heating
TV
Heating
Hairdryer
Private bathroom
Electric kettle
Desk
Laptop workspace
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

Superior Double Room, Roll-in Shower

Highlights

Heating
Mini-fridge
TV
Heating
Hairdryer
Private bathroom
Free bottled water
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Southampton

Premier Inn Southampton City Centre - West Quay places you steps from The Quays and within a short 5-minute stroll of WestQuay Shopping Centre. Highlights at this hotel include a restaurant. .The restaurant, Thyme, serves international cuisine. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and express check-out. Buffet breakfast is available. .Attractions within a 10-minute drive of this 3-property class Southampton City Centre hotel include Southampton Cruise Terminal and New Forest National Park.

What's nearby

  • WestQuay Shopping Centre - 3 min walk - 0.3 km
  • Old City Walls - 3 min walk - 0.3 km
  • Mayflower Park - 4 min walk - 0.4 km
  • Solent University - 10 min walk - 0.9 km
  • Southampton Guildhall - 10 min walk - 0.9 km

Getting around

  • Southampton Central Station - 12 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪PizzaExpress - ‬8 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪L'Osteria - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Premier Inn Southampton City Centre - West Quay

Hotel with a restaurant, near Southampton Cruise Terminal
There's a restaurant on site. Public spaces have free WiFi. Premier Inn Southampton City Centre - West Quay also features express check-out and a lift.

This 3-star Southampton hotel is smoke free.

  • 155 guestrooms or units
  • 6 levels
  • Built in 2011
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
Premier Inn Southampton City Centre - West Quay offers 155 accommodations.

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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • 24/7 front desk
4.2 out of 5, Very good, 46 reviews
The price is AU$103
includes taxes & fees
16 Jan - 17 Jan 2026
Premier Inn Southampton - Cumberland Place

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 10.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.99 per person
  • Nearby parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Google Pay and Apple Pay.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Southampton W Quay Hotel
Premier Inn Southampton W Quay
Premier Inn Southampton W Quay
Premier Inn Southampton West Quay
Premier Inn Southampton City Centre - West Quay Hotel
Premier Inn Southampton City Centre - West Quay Southampton

Frequently asked questions

Are there any beaches close to Premier Inn Southampton City Centre - West Quay?

The closest beach to Premier Inn Southampton City Centre - West Quay is Calshot Beach (11.9 km).

How much does it cost to stay at Premier Inn Southampton City Centre - West Quay?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Premier Inn Southampton City Centre - West Quay on 18 Jan 2026 start from AU$103.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Premier Inn Southampton City Centre - West Quay serve breakfast?

Yeah, buffet brekkie is on offer at Premier Inn Southampton City Centre - West Quay.

Is there a free airport shuttle available at Premier Inn Southampton City Centre - West Quay?

No, Premier Inn Southampton City Centre - West Quay does not offer an airport shuttle service.

Is there a bar or restaurant at Premier Inn Southampton City Centre - West Quay?

Yep, you can grab a meal at Premier Inn Southampton City Centre - West Quay's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Premier Inn Southampton City Centre - West Quay?

Check-in begins at 3:00 PM. Check-out time is 12:00 PM.

Are pets allowed at Premier Inn Southampton City Centre - West Quay?

No, pets are not allowed.

Premier Inn Southampton City Centre - West Quay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 54 reviews
Rating 8 - Good. 16 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For one night only, the food, room, and staff were great.
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Travelled with group
Liked: Amenities
The place was perfect! Will definitely go back!
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Xiaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great location. Quiet place. Friendly staff. Nice room conditions.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basics but very comfortable. Love the irons and ironing boards on display at reception
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Fine if you don’t need more than a kiosk

A great location but putting customer service behind the bar was unfortunate. The bar/wait staff/check in help all were very overworked. I hated bothering them with a question that really needed answering.
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms at a very affordable price. Very clean. Convenient on-site restaurant/bar in relaxing lounge setting. Highly recommend.
Nice shower with waterfall shower head.
Clean sink area.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful , spotless clean, staff so helpful.. Super location.We loved Southampton and enjoyed our stay after returning from our cruise.Definitely a 5 star experience.
Stayed 1 night in Aug 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok. Had 1 hand towel and 1 bath towel. When I asked for more and some wash cloths I was told they don’t provide them but I can go ‘over there and buy some’. We were handed 1 hand towel and 1 bath towel. Stark. No luxury, if that’s what you’re looking for go somewhere else.
Stayed 1 night in Aug 2025

8/10 Good

Mei, Ringoes

Liked: Cleanliness
Staff were really friendly and nice but understaffed during busy hour. Waited 15mins to retrieve luggages in the storage area.
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Amenities
This property clearly prioritizes customer service. From the staff at the restaurant / bar to the staff assistance when I couldn’t do the automated checkin (Expedia reservations / non-UK addresses don’t line up with their system), you could tell that they wanted you to be delighted with your stay. Would definitely stay here again if I am in Southport.
Stayed 1 night in Aug 2025

8/10 Good

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff and good food. Very good location to harbor.
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Richard, Queen Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Enjoyed our night
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room - modern bathroom, separate vanity & mirror to do makeup & hair. Breakfasts was very good. Bar & restaurant was nice. Location was great - close to mall & High Street.
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at Premier Inn, helpful staffs, perfect location, comfortable bed and good amenities. However, the hotel next door is under construction and we could hear some noise from time to time early morning.
Stayed 2 nights in Jul 2025

4/10 Poor

Maheswaran

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They gave us a handycap people’s room and bed us very low and all other rooms are booked and full for any changes.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location opposite a huge mall that has lots of options for shopping and dining. The hotel does not have parking onsite. There is a place for you to park for maximum of 10 minutes before you get fined. The actual parking is just behind, a multi-storey car park that is part of the mall. It has lift access for you to roll your bags and takes about 5 minutes to walk to the hotel. Friendly and helpful staff!
Stayed 1 night in Jun 2025

8/10 Good

Maureen, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025