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5.0 out of 5

"Love the open space & gardens, rooms could be larger " More

By a verified traveller on Sat 20 Jul 2019

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Hotel Description

A luxury stay in Sorrento awaits you at Grand Hotel Royal. Within steps you'll find Museo Correale di Terranova and Piazza Lauro. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

Free WiFi, flat-screen TVs, and free bottled water are featured in all 96 soundproofed rooms. 24-hour room service, safes, and hair dryers are also available.

A day of pampering can include sports massages, facials, and mani/pedis. The restaurant, Le Relais & Glicini Room, serves local and international cuisine and is open for breakfast and dinner. La Marine is the hotel's own bar, serving drinks along with light fare. Enjoy the health club and pool loungers. Business travelers can take advantage of a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning free breakfast is served. There's also valet parking, along with the convenience of car rentals on site.

Places within a short walk of this 5-star Sorrento City Centre hotel include Sorrento Marina and Corso Italia.

Standard Double or Twin Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Suite, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Balcony, Sea View (Imperial)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Royal Suite, jetted tub on terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double or Twin Room, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Hotel Royal ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Royal

Everyone (1)
5 out of 5
Love the open space & gardens, rooms could be larger

Posted by on 20 Jul. 2019

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Property Features

Grand Hotel Royal offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Grand Hotel Royal. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sorrento hotel is smoke free.

  • 96 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Naples International Airport (NAP) (52.2 km / 32.4 mi)
  • Train station: Sorrento Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hotel Royal offers 96 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Electric kettle
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Free tea bags/instant coffee

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Le Relais & Glicini Room - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner.

La Terrasse Royal - Overlooking the garden, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Bellevue - Overlooking the pool and garden, this restaurant specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Marine - This beachfront bar specializes in local and international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Caprice - This lobby lounge specializes in local and international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Massages
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 32 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Covered valet parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 32 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Royal
  • Grand Hotel Royal Sorrento
  • Grand Royal Hotel
  • Grand Royal Sorrento
  • Hotel Grand Royal
  • Hotel Royal Grand
  • Royal Grand Hotel
  • Grand Royal
  • Grand Hotel Sorrento
  • Grand Hotel Royal Hotel
  • Grand Hotel Royal Sorrento
  • Grand Hotel Royal Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.