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Hilton Sorrento Palace

4-star property
Via Sant' Antonio 13, Sorrento, NA 1800 796 370
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5.0 out of 5
Exceptional!
See all 1 Wotif Reviews

"Francesco on the font desk - wonderful asset to the hotel. Welcoming, Nothing too much trouble, everything with ease & dignity, friendly conversation ... " More

By a verified traveller on Thu 02 May 2019

Points Of Interest

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Hotel Description

Hilton Sorrento Palace places you in the heart of Sorrento, connected to the convention center and 1.3 km (0.8 mi) from Marina Grande Beach. Highlights at this luxury hotel include a restaurant, an indoor swimming pool, and a 24-hour fitness center.

LCD TVs with satellite channels are featured in all 335 soundproofed rooms, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Safes, hair dryers, and phones are also available.

A day of pampering can include massages and Ayurvedic treatments. The restaurant, L'agrumeto barbecue and m, serves Italian cuisine. Pagoda Pool Bar is the hotel's own bar. Enjoy the fitness center, outdoor tennis court, seasonal outdoor swimming pool, and kids' swimming pool. 90353 square feet (8394 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. There's also valet parking, along with the convenience of car rentals on site.

With a stay at this 4-star Sorrento hotel, you'll be 3.4 km (2.1 mi) from Baths of Queen Giovanna and 26.9 km (16.7 mi) from Pompeii Archaeological Park.

Deluxe Triple Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Surya)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room, Hill View

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Hill View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Sorrento Palace ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Sorrento Palace

Family (1)
5 out of 5
Francesco on the font desk - wonderful asset to the hotel. Welcoming, Nothing too much trouble, everything with ease & dignity, friendly conversation remembering our names, everything we’d done & where we were going each day with kind interest. All the staff were charming but Francesco a stand out

Posted by , from Sydney on 2 May 2019

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About the Hilton Sorrento Palace

Location Via Sant' Antonio 13, Sorrento, NA 80067

Property Features

Hilton Sorrento Palace offers its guests an indoor pool, a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 90353 square feet (8394 square meters) and includes a conference center. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Hilton Sorrento Palace. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Sorrento hotel.

  • 1 building
  • 335 guestrooms or units
  • 11 levels
  • 90353 sq ft of conference space
  • 8394 sq m of conference space
  • Built in 1981
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Naples International Airport (NAP) (53.3 km / 33.1 mi)
  • Train station: Sorrento Station (1.2 km / 0.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Sorrento Palace offers 335 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hilton Sorrento Palace has a restaurant on site.

Pagoda Pool Bar - This bar is located by the pool. Open daily.

L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property’s seasonal indoor pool is open November-March.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property charges a 10% service fee to food and beverage purchases on site.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No cots (infant beds) available
  • One child stays free
  • Debit cards
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Palace
  • Hilton Palace Hotel
  • Hilton Palace Hotel Sorrento
  • Hilton Palace Sorrento
  • Hilton Sorrento
  • Hilton Sorrento Palace
  • Palace Hilton Sorrento
  • Sorrento Hilton
  • Sorrento Palace
  • Sorrento Palace Hilton
  • Hilton Sorrento Palace Hotel Sorrento
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Hotel
  • Hilton Sorrento Palace Sorrento
  • Hilton Sorrento Palace Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.