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4.2 out of 5

"Hotel was beautiful, and the pool was very nice albeit it was definitely very old and upkeep was not the best. Service was poor, either very slow or w ... " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

At Angkor Elysium Suite you'll be 2.6 km (1.6 mi) from Cambodian Cultural Village and 3.9 km (2.4 mi) from Angkor Wat. Highlights at this resort include a full-service spa, a restaurant, and an outdoor swimming pool.

All 42 individually decorated rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and sitting areas. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include rainfall showerheads, bathrobes, and slippers. DVD players, free bottled water, and in-room massages are also available.

A relaxing day at Elegant Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, The Palm Restaurant, serves Cambodian cuisine and is open for breakfast, lunch, and dinner. Pool Bar is the resort's own cocktail bar. Plus you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. There's also free valet parking, along with the convenience of a free airport shuttle.

Within a 15-minute drive of this 4-star Siem Reap resort, attractions include Siem Reap Royal Residence and Old Market Area.

Deluxe Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$34* Per night/room 28 Oct. - 29 Oct.

Deluxe Family Room - 3 Adults

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Deluxe Family Room - 4 adults

Bed Count 2 King Beds Maximum Occupancy 4 Max

Premier Deluxe Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cabana Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Angkor Elysium Suite ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Angkor Elysium Suite

Everyone (7) Couples (1)
3 out of 5
Hotel was beautiful, and the pool was very nice albeit it was definitely very old and upkeep was not the best. Service was poor, either very slow or were condescending to our needs, even guilt tripping us.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Mr. Soun Sana

Dear Guest, Warmest greeting from Angkor Elysium Suite. Thank you very much for choosing our hotel for your accommodation during your recent stay in Siem Reap, Cambodia. We are really appreciated for taking your time to share your instructive comment and we doing our best to improving our services to be better. Please kindly accepted our sincere apology for any inconvenience. Sincerely, Mr. Soun Sana General Manager

4 out of 5
We stayed with a large group of people. The photos were clearly photo shopped as the reality is not the same as photos! The staff were excellent, in particular Emily - she knows exactly what is going on. The rooms were large and very spacious. Is a 15 min tuk tuk ride to town, which is ok as there is plenty to look at along the way. The food at the hotel was good. All in all we had a great stay thanks to the great staff at this hotel

Posted by on 20 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Soun Sana

Dear Susan & Group, Thank you very much for chosen Angkor Elysium Suite for your stay during your trip in Siem Reap, Cambodia. Moreover, we much appreciated for taking your valued time to share your comment and your comment will be share to Emily and entire team. Our team looking forward to seeing you again. Best regards, Mr. Soun Sana General Manger

3 out of 5
The location is 4 - 5 km from the city centre but the hotel provides free transport by tuk tuk between the hotel and the city centre until 8 pm so transport was not much of an issue for us. We booked the hotel after looking at the photos listed on the website but when we got there the hotel and facilities are quite old and really could do with a proper renovation but I guess you get what you pay for. The room and bathroom was clean, breakfast pretty mediocre. However, the hotel staff were very lovely and service was excellent which makes up for the age of the hotel.

Posted by , from Sydney on 20 Mar. 2018

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5 out of 5

Place to relax

This hotel was 5 minutes away from airport and we were picked up. Staff were ready to help and answered us questions. Location was away from pub street, but it was a nice place to relax away from noise.

Posted by on 4 Mar. 2018

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5 out of 5

Great environment

Pool was big with pool bar, staff were very friendly and ready to help.

Posted by on 24 Feb. 2018

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5 out of 5

Another beautiful hotel

Pros: Everything
Cons: (Insect) but I guess abit hard to control...
Location: Angkor wat only around 5km away and 2 km away there is a golf course and shopping is a few kilometers toward the city center..everything was so close.
Just have to say a few word about this place ... good location between airport and city and also close to Angkor wat . The room was spacious and clean the pool was wow very big and nice .. the price was so affordable And some might say cheap compared to other same class hotel in different countries. The food was very tasty and affordable especially the chickens and potato with mushroom source diffinitly should try. The cocktail was cheap and good quality.

Posted by on 23 Feb. 2018

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5 out of 5

Siem Reap stay

I was disappointed at the beginning going thru unpaved road. Arriving hotel, we were greeted by smiling staff with cold towel and welcome drink, we felt relaxed after seeing a giant swimming pool. We had a spacious room with pool view. Good pool with pool bar. Will come again !

Posted by on 7 Nov. 2017

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3 out of 5

Would not return!

Pros: Rooms were clean (although damp).
Cons: Too much to say here really.
- We had a pool front room. It smelt damp and was not that pleasant to be in. - There were a bunch of unattended children misbehaving in the pool our entire visit. Saw multiple guests mention it to staff but ultimately, nothing was done. - As a general note, staff need more training. It was no one thing really, it just felt like I'd get the same service from someone untrained. - Location is not excellent. Very hard to get to and in the middle of nowhere. Such a shame as Siem Reap is such a vibrant & stimulating place. - Breakfast is average. - There was only a handful of guests when we were there in Januray 2017 which probably added to the isolation.

Posted by on 17 May 2017

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Comment from Hotel Management

19 May 2017 by Johnny

Dear Sir/Madam, Greeting from Angkor Elysium Suite and thank you for sharing your experiences with us. We are sorry to hear that you did not have a pleasant relax; however, as you knew that a lot of family guests came to stay, so we could not control them all the time. They are children, but we tried our best to do so already. Yes, that's correct we are far away from the town in order to get away from hassle and I believe that you disliked the noise in town; that's why you booked to stay with us. However, we provide free Tuk Tuk to downtown 2 times per day. I hope you understand this. Best regards,

5 out of 5

Best place to relax

The hotel was peaceful &relaxing with stunning swimming pool and green environment. Staff were so attentive with smile.

Posted by on 15 May 2017

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Comment from Hotel Management

17 May 2017 by Richard

Dear Sir/Madam, Greeting from Angkor Elysium and we highly appreciate your sharing on Wotif to let other travelers know about our services and facilities. We hope that we will have another opportunity to make your stay comfortable again when you visit Siem Reap. Best regards,

Property Features

Angkor Elysium Suite offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Angkor Elysium Suite. You'll have access to the outdoor pool at a partner property. An area shuttle within 5 kilometers and a roundtrip airport shuttle (available on request) are free. Self parking and valet parking are free. This 4-star Siem Reap resort is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Siem Reap Intl. Airport (REP) (3.8 km / 2.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 kilometers
  • Parking: Free valet parking and self parking

Room Amenities

Angkor Elysium Suite offers 42 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. These individually decorated accommodations have separate sitting areas. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique decor

Food & Drink

The Palm Restaurant - This poolside restaurant specializes in Cambodian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Pool Bar - This cocktail bar is located by the pool.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Angkor Elysium Suite

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Angkor Elysium Suite Hotel Siem Reap
  • Angkor Elysium Suite Hotel
  • Angkor Elysium Suite Siem Reap
  • Angkor Elysium Suite Resort Siem Reap
  • Angkor Elysium Suite Resort
  • Angkor Elysium Suite Resort
  • Angkor Elysium Suite Siem Reap
  • Angkor Elysium Suite Resort Siem Reap

You should know

  • Angkor Elysium Suite offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.