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4.7 out of 5

"Facilities: Top of the line; Value: Fantastic; Service: Go the extra mile; Cleanliness: Beautiful; " More

By karen, from Australia - QLD - Brisbane on Tue 26 Nov 2013

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Hotel Description

A luxury stay in Siem Reap awaits you at Pacific Hotel & Spa. Within steps you'll find National Road 6 and Cambodian Cultural Village within a 10-minute stroll. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The restaurant, Island Restaurant, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, spa tub, sauna, and kids' swimming pool. 3897 square feet (362 square meters) of event facilities include a meeting room and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. There's also free valet parking, along with the convenience of an area shuttle.

Attractions within a 10-minute drive of this 5-star Siem Reap hotel include Angkor Wat and Pub Street.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$74* Per night/room 7 May - 8 May

Colonial Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pacific Hotel & Spa

Everyone (1) Couples (1) Family (1)
5 out of 5
Pros: Friendly staff
Cons: Nothing yo complain sbout
Location: Inspiring
Facilities: Top of the line; Value: Fantastic; Service: Go the extra mile; Cleanliness: Beautiful;

Posted by , from Australia - QLD - Brisbane on 26 Nov. 2013

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4 out of 5
Pros: Views towards Angkor Wat and balloon could be seen from our room.
Cons: Bad Philippines cover band blasting out noise in main pool area most nights.
Location: Nice position, A good distance city.
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Gleaming; Hotel MUST enforce no smoking policy as it is highly offensive to smell smoke in the corridor of a non-smoking section of the hotel.

Posted by , from Australia - NT - Darwin on 8 Dec. 2012

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5 out of 5
Pros: For any Australian, accommodation in Asia is superb. At 1/4 of the cost, one is treated to real service and spectacular views and facilities.
Cons: Hardly a worst factor, it is located a short distance from the bustling city of Siem Reap. However it is only a short $6USD ride from town via Tuk Tuk
Location: Tranquil, Slightly out of town
Facilities: Top of the line; Value: Affordable; Service: Remarkable; Cleanliness: Spotless; Front desk supervisor Bopha made my stay most tremendous.

Posted by , from Australia - ACT - Canberra on 9 Aug. 2012

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Property Features

Pacific Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 3897 square feet (362 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Pacific Hotel & Spa. An area shuttle within 2 kilometers is available for a fee. Free self parking and valet parking are available. This 5-star Siem Reap hotel is smoke free.

  • 236 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3897 sq ft of conference space
  • 362 sq m of conference space
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Area shuttle within 2 kilometers available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Pacific Hotel & Spa offers 236 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Spring water bath
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Island Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0.

Pet Policy

  • Pets and service animals are not allowed at Pacific Hotel & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • UnionPay
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: USD 35 (one-way)
  • Airport shuttle transfer per child: USD 35 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Hotel Siem Reap
  • Pacific Siem Reap
  • Pacific Hotel And Spa
  • Pacific Hotel Siem Reap
  • Pacific Hotel Spa
  • Pacific Hotel Spa
  • Pacific Hotel & Spa Hotel
  • Pacific Hotel & Spa Siem Reap
  • Pacific Hotel & Spa Hotel Siem Reap

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.