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Hillocks Hotel & Spa

A nighttime view of a modern building complex with a starry sky, pathways, and greenery.

A pool area with lounge chairs and umbrellas, surrounded by trees and a clear sky.

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Spa
Restaurant
Air-conditioning
Gym
Breakfast available

includes taxes & fees

21 July - 22 July

Explore the area

Sala Kamreuk Village, Sangkat Sala Kamreuk, Siem Reap, Siem Reap, 17254

Place, Old Market Area
‪15 min walk‬
Place, Pub Street
‪17 min walk‬
Place, Angkor Night Market
‪3 min drive‬
Airport, Siem Reap Angkor Intl. Airport (SAI)
‪76 min drive‬

Room options

A hotel room with a bed, a dining area, and a balcony with plants.

Superior Twin Balcony with 35% off Spa

45 sq m
1 bedroom
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

1 bedroom, down duvets, minibar, in-room safe

Premier Garden View King Suite Balcony - Included 35% Off On Spa

Sleeps 2
Free Wi-Fi

Jacuzzi King Suite With Balcony - Included 35% Off On Spa

Sleeps 2
Free Wi-Fi

Residence Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

Sleeps 2
Free Wi-Fi

A modern hotel room with a large bed, a desk, a chair, and a view of the garden.

Deluxe Suite King with 35% off Spa

Very good

Garden view
45 sq m
1 bedroom
Sleeps 4
1 King Bed

Deluxe Garden View Twin Suite with 35% off Spa

Garden view
45 sq m
1 bedroom
Sleeps 4
2 Single Beds

A modern hotel room with a bed, a desk with a TV, a chair, and a view of the outdoors.

Jacuzzi Suite, 1 Queen Bed, Non Smoking

City view
80 sq m
1 bedroom
Sleeps 4
1 King Bed

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Residence Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

Garden view
120 sq m
1 bedroom
Sleeps 4
1 King Bed

A modern hotel room with a bed, a desk, a chair, and a balcony with a view of trees.

Presidential Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

150 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Single Sofa Bed

A modern hotel room with a large bed, a balcony with plants, a desk, and a wardrobe.

Premier Garden View King with 35% off Spa

Garden view
60 sq m
1 bedroom
Sleeps 4
1 King Bed

About the area

Siem Reap

Hillocks Hotel & Spa puts you in the heart of Siem Reap, connected to a shopping centre and within a 20-minute stroll of Apsara Theatre and Old Market Area. Highlights at this luxury hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include sports massages and body wraps along with aromatherapy and reflexology. The restaurant, Green Hill, serves local and international cuisine and is open for lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, kids' club and kids' swimming pool. Additionally, you'll find a free manager's reception, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 5-property class Siem Reap hotel include Pub Street and Angkor Night Market.

What's nearby

Apsara Theatre - 12 min walk - 1.0 km
Old Market Area - 15 min walk - 1.3 km
Siem Reap Art Center Night Market - 15 min walk - 1.3 km
Pub Street - 17 min walk - 1.5 km
Angkor Night Market - 3 min drive - 1.6 km

Getting around

Siem Reap Angkor Intl. Airport (SAI) - 56 min drive

Restaurants

‪JOMNO - Modern Khmer Cuisine - ‬8 min walk
‪HAVEN - ‬9 min walk
‪Chocolate Gardens - ‬11 min walk
‪Cuisine Wat Damnak - ‬7 min walk
‪SPOONS - ‬11 min walk

About this property

Hillocks Hotel & Spa

Hillocks Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily.

A children's pool, a terrace, and barbecue grills are also featured at the luxury Hillocks Hotel & Spa. A shuttle from the airport to the hotel (available on request) is available for a fee.

This Art Deco Siem Reap hotel is smoke free.

38 guestrooms or units

2 levels

9 buildings

2 bars or lounges

Built in 2016

Manager's reception (free)

Deli

Kid's club (surcharge)

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Newspapers in lobby (free)

Fireplace in lobby

Television in lobby

On-site shopping

No smoking on site

Bar by the pool

Dining venue

Hillocks Hotel & Spa offers 38 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. 42-inch LED televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers

Pool
Spa pool
Spa
Kids’ pool

includes taxes & fees

8 July - 9 July

Property amenities

Parking and transport

Free offsite parking
Airport pick-up shuttle (surcharge) from 6 AM to midnight on request

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

Green Hill

Things to do

36-hole adjacent golf course
Bicycle rentals
Children's club
Children's pool
Full-service spa
Gym
Mountain biking
Outdoor pool
Shopping
TV in common areas

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
Children's pool
In-room cot
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Barbecue grill
Garden
In a provincial park
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Reflexology
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Upper floors accessible by stairs only
Well-lit path to entrance

2 floors
9 buildings
Art Deco architecture
Built in 2016
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch LED TV with cable/satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Late-night room service
Minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Desk
Electrical adapters
Individual decor
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM

Early check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hillocks Hotel & Spa

Children and extra beds

Children are welcome.

Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 10 for adults and from USD 5 for children
Airport shuttle fee: USD 35 per vehicle (maximum occupancy 3)
Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Hillocks Hotel Siem Reap

Hillocks Hotel

Hillocks Siem Reap

Hillocks Hotel Spa

Hillocks Hotel & Spa Hotel

Hillocks Hotel & Spa Siem Reap

Hillocks Hotel & Spa Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at Hillocks Hotel & Spa?

Hillocks Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hillocks Hotel & Spa?

As of 7 July 2026, prices found for a 1-night stay for 2 adults at Hillocks Hotel & Spa on 21 July 2026 start from AU$80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hillocks Hotel & Spa?

Yep, there is an onsite spa at Hillocks Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hillocks Hotel & Spa have a pool?

Hillocks Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Hillocks Hotel & Spa?

Hillocks Hotel & Spa features a full-service spa, an outdoor pool and 2 bars.

Is Hillocks Hotel & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hillocks Hotel & Spa is a hit with families.

Does Hillocks Hotel & Spa serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hillocks Hotel & Spa?

No, but there's a shuttle from the airport to the hotel that runs from 6 AM - midnight on request for a fee.

Is there a bar or restaurant at Hillocks Hotel & Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hillocks Hotel & Spa?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Hillocks Hotel & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Hillocks Hotel & Spa?

There is a golf course next to Hillocks Hotel & Spa.

Hillocks Hotel & Spa Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Verified

10/10 Excellent

Luke

24 Mar 2026

Liked: Cleanliness, staff & service, amenities

Fantastic hotel with very friendly staff. Would fully recommend.

Stayed 2 nights in Mar 2026

Verified

10/10 Excellent

Eliezer

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a grest time in the hotel. The service was very good the stuff were very frriendly and helpfull and tried to make our visit the best.

Stayed 2 nights in Aug 2024

Verified

10/10 Excellent

Gavin

14 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice peaceful setting

Stayed 3 nights in Mar 2023

Verified

8/10 Good

Pramod

6 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hillocks Hotel and Spa

The stay at the Hillocks Hotel and Spa was extremely comfortable. Staff is very polite and attentive to the needs of the guests. Due to the non-tourist season not many guests were staying at the hotel and perhaps this was the reason that the menu at the restaurant had limited choice.

Stayed 3 nights in Jun 2024

Verified

10/10 Excellent

Carrolyn

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature resort with great comforts and service!

Great hotel nestled in a big trees and nature. The staff is so kind, friendly and helpful. We stayed for a week and had the villa suite. The suite was spacious and very comfortable. Wat Damnak area is the best… close to town but also far enough away that it is quiet. We will stay here again on our next trip to Siem Reap. Thank you!

Stayed 7 nights in Oct 2024

Verified

10/10 Excellent

Travis

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Property

I stayed with my older parents and brother for two nights surrounding a day trip to Angkor Wat. The property was exceptional and I wish I had stayed longer so we could enjoy it. The staff was exceptional throughout and the rooms were beautiful. Lina in the Spa provided one of the best massages I ever had. Joes Burger a 6 min walk down the street was also excellent. I highly recommend both.

Stayed 2 nights in Nov 2024

Verified

10/10 Excellent

Sarah

1 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillocks Hotel & Spa is a beautiful, tranquil oasis in Siem Reap. It’s easy to get to downtown via a tuk tuk (we loved a driver named Srong!), yet we enjoyed being slightly removed from the bustle of downtown. We could do culturalling enriching activities or shop, and then lounge by the lovely pool. Our college-aged daughter told us she felt like she was in an episode of White Lotus while we were at Hillocks! The staff members were all SO friendly and helpful! We befriended several of them, including Hout at the front desk and Mom in the spa—warm, welcoming people with a happy, open spirit. The staff member who really won our hearts was Phanna, the driver for Hillocks. He recommended several great restaurants (including heavenly Haven, an easy walk from the property), as well as a trip to a floating village. He drove us there—and it turns out he grew up in the village!! He showed us his childhood home and introduced our family to his mother. Phanna was so generous of spirit and warm, yet utterly professional. Our family’s experience with him on the tour was a true highlight of our time in Cambodia!

Stayed 4 nights in Dec 2025

Verified

6/10 Okay

Sahrakyth

17 Jan 2024

Liked: Cleanliness, staff & service

The staffs on duty were attentive, friendly and hardworking, but the property was not properly staffed by management. For example, room service kitchen was not available for all 3 nights that we stayed there, given the location is far from the center of town, we had to go to next door property for dinner at one point.

Stayed 3 nights in Jan 2024

Verified

10/10 Excellent

Verified traveller

16 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous attention to customers

The Hillocks was amazing. Great service. They provided us with breakfast baskets to go at 5am and opened their restaurant early to ensure we had breakfast before heading to the airport the next day. The hotel is new and although it is slightly out of the hotel zone, you are only a $2 tuk tuk ride from anywhere. Beds were very comfortable and the infinity pool was beautiful. Don't rent a taxi or car to do your tours. Tuk tuk are cheaper and much more enjoyable. The Hillocks booked Mike for us and we used him for 2 days. Book this hotel. You won't be disappointed.

Verified

4/10 Poor

Beth

30 Dec 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and Understaffed—stay elsewhere!

I get it, COVID. Hotels had to cut staff, scale back on amenities but lowered their prices & didn’t accept as many reservations, right? Not Hillocks.My friend recommended, she stayed over a year ago and paid $50/night. I paid $104/night and it was terrible. Cobwebs and mouse poop in my room, only 2 ppl cleaning for all 38 rooms & they were booked. For 2 days my room didn’t get cleaned until I showed them the photo of the mouse poop. I had to ask for more toilet paper every other day (I booked 7 nights, nonrefundable). Even when they would clean, they didn’t leave an extra roll. Breakfast was included & it had the potential to be great but again, only 2 people (that I saw) working it & 1 cook (running back & forth to refill food). Meaning, if you didn’t get there right at 6:30 am there was no coffee and no food and no clean plates and no clean tables. The staff couldn’t keep up. I got there at 6:50 this morning, the tables were still dirty from the morning before, no napkins & no coffee. Internet rarely worked. One night out of 7. I needed to change a plane ticket & book a hotel for another part of my trip. Got the spinning wheel of death even though all wifi bars were showing. I asked twice, they said “oh, must be slow.” Slow means it eventually loads the page. Not the case, I would get error msgs. saying “failed to load.” Had to go to a restaurant to change my flight & book things. Wished I could have left & gotten a refund!!!!! Maybe they’ll get it together in another year?

Stayed 5 nights in Dec 2022

Verified

6/10 Okay

Afra

21 Mar 2026

Liked: Staff & service

Etwas außerhalb. Zimmer und Ausstattung waren ok, aber etwas abgewohnt. Frühstück leider sehr europäisch. Personal war super freundlich und hilfsbereit.

Stayed 3 nights in Mar 2026

Verified

10/10 Excellent

Stéphane

2 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait et merci….

Stayed 3 nights in Feb 2024

Verified

10/10 Excellent

Daniel

3 Apr 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loreley retreat

Wunderbares Hotel.

Stayed 4 nights in Mar 2020

Verified

8/10 Good

Vonkotitch

15 Mar 2020

Liked: Cleanliness, property conditions & facilities, room comfort

un seul regret : il n'y a personne qui parle français ne fut-ce qu'un minimum alors que les touristes français sont légion.

Stayed 3 nights in Mar 2020

Verified

10/10 Excellent

Teddy

29 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay at Hillocks Hotel & Spa. It is a beautiful property with a very friendly, accommodating staff. We had a wonderful time exploring Angkor Wat and Siem Reap and the cherry on top was being able to come back to Hillocks to recharge. Highly recommend

Stayed 2 nights in Feb 2020

Verified

10/10 Excellent

Brad

4 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb service

Great staff! Sadly our stay was cut short due to airline cancellation, but the staff made adjustments and we still managed to get in abbreviated tours we had arranged through the hotel. Chen our driver is highly recommended and took us on a wonderful excited m express tour that hit all the highlights. We stayed in for dinner to enjoy the pool and were treated like royalty. In fact, we're calling it our pre-honeymoon. We both would like to go back and stay longer.

Stayed 2 nights in Jan 2020

Verified

10/10 Excellent

Verified traveller

23 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is clean and big, the staffs are also helpful and friendly.

Stayed 4 nights in Jan 2020

Verified

6/10 Okay

David

14 Jan 2020

Liked: Cleanliness

Disliked: Staff & service, room comfort

Good bit not Great

I would say this isn't as good as it looks, it certainly isn't five star. The air conditioning in our room wasn't sufficient meaning the room was very hot. There are a lot of staff however they don't seem to do much, breakfast ok and they kept running out of things such as the local beer. Not a disaster, but not amazing

Stayed 3 nights in Jan 2020

Verified

8/10 Good

Kunzang

11 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Very comfortable and relaxing

Stayed 3 nights in Jan 2020

Verified

10/10 Excellent

Brian

4 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful place to stay in Siam Reap

For my check-in I had a new guy, who was very friendly but still learning. To make up for it, my room was upgraded. This wasn’t necessary, and I found this action promising. From this point on, service was excellent and extensive. My touring and travels were effortlessly handled by the team. We conversed via FB Messenger prior to arrival, and all changes/additions that occurred after my arrival were seamless. The banana shake is excellent! The 90 minute aromatherapy massage was exceptional. The pool is gorgeous. The food and drink available in the surrounding area is very good at all hours

Stayed 3 nights in Dec 2019

Verified

10/10 Excellent

LAI NO

30 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable to stay

The environment of the hotel is very silent and wonderful. However the bath facilities is opened in the room. it is odd

Stayed 1 night in Dec 2019

Verified

10/10 Excellent

Matthieu

30 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Très beau cadre très végétal, magnifique piscine. Une équipe aux petits soins, très bons petits déjeuners avec un cuisinier pour vous faire toutes les préparations locales ou internationales demandées. A 5 minutes en tuk-tuk du centre de Siem Reap (l’aller est offert le soir pour aller dîner). Nous avons également fait 2 journées de visites dans les temples avec le chauffeur de l’hôtel, conduit très prudemment, serviette et bouteille d’eau fraîche à dispo après chaque visite. Un séjour très agréable !

Stayed 4 nights in Dec 2019

Verified

10/10 Excellent

Verified traveller

27 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommendation!

Wonderful service, friendly staff, excellent breakfast. They held a gala dinner, too- for Christmas Eve and it was a lovely spread with roasted meats and desserts, etc. High recommendation, would definitely come back

Stayed 2 nights in Dec 2019

Verified

6/10 Okay

Myeonggyun

15 Dec 2019

Liked: Cleanliness, property conditions & facilities, room comfort

5성급이라 하기엔 그닥(개인적 의견)

좋다는 이용후기 보고 특히나 야외 자쿠지 때문에 이 호텔에 숙박하였는데 위치는 도심에서 좀 벗어나 한적하고 조용했지만 호텔에 들어오고 나가는데 고객에 대한 직원들의 응대 태도는 그다지 좋지 않았습니다. 단지 형식적인 인사 근처에 24시간 하는 커피숍이 있어서 커피를 좋아하는 저로서는 언제든 이용할 수 있어서 좋았습니다. 또한 외부에서 현지 친구가 밤 늦게 방문했는데 호텔에 예약한 사람이 아니라고 하루 밤에 45달러 추가 요금을 요구 했습니다 짜증나서 알았다고 이야기 하고 잠깐 방에서 10분정도 이야기 하고 밖 커피숍에서 이야기 하고 현지 친구를 돌려보냈고 그것을 해당 야근하는 직원이 봤음에도 체크 아웃할때 요금을 청구하였습니다. 영어도 잘 안통하고 해당 직원이 오프인 관계로 그냥 지불했습니다. 체크인 할때 캐리어와 가방을 들고 2층에서 내려오다 계단에서 미끄러졌는데 직원들의 대응반응은 그다지 별로 였고 오히려 같이 체크아웃 하려고 뒤에서 따라오던 손님이 더 놀라고 직원한테 넘어졌다며 더 걱정해 주었습니다. 호텔 조경과 분위기 휴식을 위한 조용함은 장점이나 손님에 대한 배려나 응대모습은 5성급 호텔로 보기엔 무리가 있었습니다. 조식도 종류는 그다지 많지 않아 4일 내내 빵에 버터, 계란 후라이만 먹었습니다. 조식과 위치는 별로 좋지 않으니 고려하셔야 할듯합니다. 휴양을 위하신 분이시라면 솔직히 비슷한 조건의 다른 곳을 알아보시라고 말씀드리고 싶습니다.

Stayed 4 nights in Dec 2019

Verified

8/10 Good

Sandra

20 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect stay

Great hotel, nice staff, good drinks and food prices! Nice pool area and great rooms!Not mich around, tuktuk very cheap to go to the old market.

Stayed 3 nights in Nov 2019

Hillocks Hotel & Spa

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View all photos for Superior Twin Balcony with 35% off Spa

Superior Twin Balcony with 35% off Spa

View all photos for Premier Garden View King Suite Balcony - Included 35% Off On Spa

Premier Garden View King Suite Balcony - Included 35% Off On Spa

View all photos for Jacuzzi King Suite With Balcony - Included 35% Off On Spa

Jacuzzi King Suite With Balcony - Included 35% Off On Spa

View all photos for Residence Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

Residence Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

View all photos for Deluxe Suite King with 35% off Spa

Deluxe Suite King with 35% off Spa

View all photos for Deluxe Garden View Twin Suite with 35% off Spa

Deluxe Garden View Twin Suite with 35% off Spa

View all photos for Jacuzzi Suite, 1 Queen Bed, Non Smoking

Jacuzzi Suite, 1 Queen Bed, Non Smoking

View all photos for Residence Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

Residence Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

View all photos for Presidential Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

Presidential Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

View all photos for Premier Garden View King with 35% off Spa

Premier Garden View King with 35% off Spa

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Hillocks Hotel & Spa

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Hillocks Hotel & Spa Reviews

Reviews

Wonderful

9.2/10

9.2/10

8.4/10

9.0/10

Reviews

10/10 Excellent

Luke

Luke