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4.5 out of 5

"Great location - especially for Snow Festival. Underground walkway allows you to access many shopping areas without having to walk through the snow. ... " More

By a verified traveller on Sun 19 Feb 2023

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Hotel Description

Sapporo Grand Hotel puts you in the center of Sapporo, 0.2 km (0.1 mi) from Odori Park and 0.6 km (0.4 mi) from Tanukikoji Shopping Street. Highlights at this hotel include 4 restaurants, a bar/lounge, and a 24-hour business center.

The restaurant, NORTHERN TERRACE DINER, serves French cuisine and is open for breakfast, lunch, and dinner. OLD SALOON (Lounge & Bar) is the hotel's own bar, serving drinks along with light fare. 312 square feet (29 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

With a stay at this 4-star Sapporo City Centre hotel, you'll be 0.9 km (0.6 mi) from Hokkaido University and 7.8 km (4.9 mi) from Makomanai Sekisui Heim Ice Arena.

Run of House, Double Room - Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$112* Per night/room 9 Apr. - 10 Apr.

Smoking Run of House - Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Smoking Run of House - Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Corner Deluxe Twin Room -Non Smoking, East Building

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Double Room - Non-Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Large Hollywood Twin Room - Non Smoking, East Building

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sapporo Grand Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sapporo Grand Hotel

Everyone (1) Couples (1)
4 out of 5
Great location - especially for Snow Festival. Underground walkway allows you to access many shopping areas without having to walk through the snow. I had a single bed room which was a king single (nice surprise) and plenty of room. Hotel supplies were replaced daily. Only gripe was that there was no coffee/sugar offered, only Japanese tea. Restaurant was expensive considering the number of amazing cheaper options in the area.

Posted by on 19 Feb. 2023

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Comment from Hotel Management

4 Mar. 2023 by 札幌グランドホテル オペレーション担当支配人 津守克佳

Illese 様Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

5 out of 5
Excellent location. Fantastic staff. Very comfortable rooms. The buffet breakfast was exceptional.

Posted by on 13 Feb. 2023

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Property Features

There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Sapporo Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 494 guestrooms or units
  • 16 levels
  • 3 buildings
  • 4 dining venues
  • 312 sq ft of conference space
  • 29 sq m of conference space
  • Built in 1934
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sapporo Station (1.4 km / 0.9 mi)
  • Metro station: Nishi-Yon-Chome Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sapporo Grand Hotel offers 494 accommodations with safes and complimentary bottled water. Beds feature down comforters. Flat-screen televisions come with digital channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Down blanket
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

NORTHERN TERRACE DINER - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

KOKAKU (Chinese Dining) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Waraku (Garden Dining) - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open daily.

BIG JUG (Hokkaido Dining) - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.

OLD SALOON (Lounge & Bar) - This bar specializes in French cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for JPY 1600.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2600 for adults and JPY 1500 for children
  • Self parking fee: JPY 2000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sapporo Grand
  • Sapporo Grand Hotel
  • Sapporo Grand Hotel Hotel
  • Sapporo Grand Hotel Sapporo
  • Sapporo Grand Hotel Hotel Sapporo

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.