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Cross Hotel Sapporo

4.0 star property
Hotel with a restaurant, 6-minute walk to Sapporo TV Tower

Photo gallery for Cross Hotel Sapporo

Lounge
Property amenity
Public bath
Lounge
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Semi double Room (Shower Only)

Down duvets, in-room safe, individually decorated

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Down duvets, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hydromassage showerhead
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Down duvets, in-room safe, individually decorated

Twin Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hydromassage showerhead
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hydromassage showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Run of the House

Down duvets, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hydromassage showerhead
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, individually decorated

Superior Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hydromassage showerhead
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, individually decorated

Twin Room (Shower Only)

8.0 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down duvets, in-room safe, individually decorated

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Down duvets, in-room safe, individually decorated

Superior Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

Down duvets, in-room safe, individually decorated

Room with 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hydromassage showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Run of the House, Non Smoking

Down duvets, in-room safe, individually decorated

Run of the House, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Hydromassage showerhead
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Bidet
  • 44 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

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  • Free WiFi
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About the area

Sapporo

Cross Hotel Sapporo puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo TV Tower and Sapporo JR Tower. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, hache, is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Sapporo City Centre hotel include Tanukikoji Shopping Street and Hokkaido University.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.2 km
  • Sapporo TV Tower - 6 min walk - 0.6 km
  • Sapporo JR Tower - 6 min walk - 0.6 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Odori Park - 12 min walk - 1.1 km

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Airport (CTS) - 57 min drive

Restaurants

  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk

About this property

Cross Hotel Sapporo

Hotel with a restaurant, 6-minute walk to Sapporo TV Tower
There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 181 guestrooms or units
  • 18 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Cross Hotel Sapporo?

Cross Hotel Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cross Hotel Sapporo?

Yep, Cross Hotel Sapporo has a self car park for JPY 1500 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Cross Hotel Sapporo?

The closest beach to Cross Hotel Sapporo is Otaru Dream Beach (15.4 km).

Does Cross Hotel Sapporo serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Cross Hotel Sapporo?

No, Cross Hotel Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Sapporo?

Yep, you can grab a meal at Cross Hotel Sapporo's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Cross Hotel Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Sapporo?

No, pets are not allowed.

Reviews

Cross Hotel Sapporo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

Reviews

8/10 Good

Amanda Rufino, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location by Sapporo Clock Tower and Odori. They have friendly staff. It is the perfect spot in Sapporo. Beds are very nice and there is an onsen at the top floor. When we changed rooms to the 17th floor the bed base and the carpet were stained. The first room we stayed in was nicer. The air conditioning sometimes does not work and needed to be adjusted.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Sapporo

Great service and excellent breakfast!
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Liked: Cleanliness
Haiiii
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

not impressive at all

guest rooms are outdated and not well cleaned
Stayed 1 night in Aug 2025

8/10 Good

Kaili, Northridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Wai

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Easy to get to attraction area. Clock tower, Odori park, late night dinning just right outside of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

DONGIL

Stayed 2 nights in Aug 2025

10/10 Excellent

Maki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025

6/10 Okay

chunghan

Stayed 5 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to check out other parts of Hokkaido or just the city! Everything you need, and great staff and service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Cross Hotel was lovely. The location is great. Close to Sapporo Station and many things to do in the city!
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to Sapporo station and Odori park. I had a Cross room so I also had access to the lounge, a very nice feature. A great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, rooms and bath
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaw

Stayed 1 night in Jul 2025

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and convenient. Friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

young rak

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and the breakfast buffet was above and beyond! Service was fantastic and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Betty

Stayed 3 nights in Jul 2025

10/10 Excellent

Kunxian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gorman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast buffet. Big clean rooms and amazing public bath.
Stayed 3 nights in Jun 2025

8/10 Good

Sujin

Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Charming Hotel

We had a great time staying in Cross Hotel Sapporo, very comfortable stay. Excellent Customer Service., we will choose this hotel again, when we visit Sapporo next time.
Stayed 2 nights in May 2025

10/10 Excellent

Hiroko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great vacation and fantastic view from the public bath
Stayed 5 nights in Jun 2025