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Cross Hotel Sapporo

4.0 star property

Photo gallery for Cross Hotel Sapporo

Public bath
Exterior
Property amenity
Daily buffet breakfast (JPY 3300 per person)
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪6 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Double Room, Non Smoking, with Bonfire Experience

Down duvets, in-room safe, blackout curtains, iron/ironing board

Double Room, Non Smoking, with Bonfire Experience

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi double Room (Shower Only)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Semi double Room (Shower Only)

9.4 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Beds + Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Run of the House

Down duvets, in-room safe, blackout curtains, iron/ironing board

Run of the House

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room (2 Beds + Sofa Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room (2 Beds + Sofa Bed)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room (Shower Only)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Twin Room (Shower Only)

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for [CROSS FLOOR] Double Room with lounge access

Down duvets, in-room safe, blackout curtains, iron/ironing board

[CROSS FLOOR] Double Room with lounge access

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

Down duvets, in-room safe, blackout curtains, iron/ironing board

[CROSS FLOOR] Deluxe Twin Room (2 Beds + Sofa Bed) with lounge access

9.6 out of 10
Exceptional
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for [CROSS FLOOR] Superior Double Room with lounge access

Down duvets, in-room safe, blackout curtains, iron/ironing board

[CROSS FLOOR] Superior Double Room with lounge access

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Deluxe Double Room with lounge access

Down duvets, in-room safe, blackout curtains, iron/ironing board

[CROSS FLOOR] Deluxe Double Room with lounge access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

[CROSS FLOOR] Cross Suite Double Room with lounge access

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, with Bonfire Experience

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, with Bonfire Experience

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

Down duvets, in-room safe, blackout curtains, iron/ironing board

4 Beds (2 Beds + 2 Sofa Beds), Non Smoking, with Bonfire Experience

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (Shower Only) with Bonfire Experience

Down duvets, in-room safe, blackout curtains, iron/ironing board

Twin Room, Non Smoking (Shower Only) with Bonfire Experience

  • Sleeps 2
  • 2 Single Beds

View all photos for Run of the House, Non Smoking, with Bonfire Experience

Down duvets, in-room safe, blackout curtains, iron/ironing board

Run of the House, Non Smoking, with Bonfire Experience

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for [CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

[CROSS FLOOR] Cross Suite Twin Room with lounge access

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

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About the area

Sapporo

Cross Hotel Sapporo puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo TV Tower and Sapporo JR Tower. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, hache, is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Sapporo City Centre hotel include Tanukikoji Shopping Street and Hokkaido University.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.2 km
  • Sapporo TV Tower - 6 min walk - 0.6 km
  • Sapporo JR Tower - 6 min walk - 0.6 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Odori Park - 12 min walk - 1.1 km

Getting around

  • Sapporo Station - 5 min walk
  • Odori Station - 6 min walk
  • New Chitose Airport (CTS) - 57 min drive

Restaurants

  • ‪雪印パーラー 札幌本店 - ‬2 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪poool SAPPORO - ‬2 min walk
  • ‪北海道らーめん奥原流久楽本店 - ‬2 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk

About this property

Cross Hotel Sapporo

There's a restaurant on site. Public spaces have free WiFi. Cross Hotel Sapporo also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 181 guestrooms or units
  • 18 levels
  • Built in 2007
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Cross Hotel Sapporo offers 181 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include slippers, bidets and hairdryers.

This Sapporo hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • hache

Things to do

  • Piano

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Cross Hotel Sapporo?

Cross Hotel Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cross Hotel Sapporo?

Yep, Cross Hotel Sapporo has a self car park for JPY 1500 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Cross Hotel Sapporo?

The closest beach to Cross Hotel Sapporo is Otaru Dream Beach (15.4 km).

Does Cross Hotel Sapporo serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Cross Hotel Sapporo?

No, Cross Hotel Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Sapporo?

Yep, you can grab a meal at Cross Hotel Sapporo's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Cross Hotel Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Sapporo?

No, pets are not allowed.

Cross Hotel Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hisun

Stayed 2 nights in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was attentive to our needs. Access to the lounge was awesome as they had great snacks and drinks.
Lounge in the evening
Lounge in the evening
Stayed 3 nights in Nov 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet was excellent. Rooms are clean, though beds weren’t my favorite. Service and staff were great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 3 nights in Nov 2025

10/10 Excellent

Rick

Stayed 4 nights in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Friendly staff, nice lounge for relaxing during their happy hour, plenty of Japanese and western breakfast options on their buffet. Only downside was the music at breakfast (a little much in the morning). Comfortable room, reasonable size by Japanese standards.
Stayed 3 nights in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Very clean room, spacious, very good breakfast. But I especially appreciated the staff who were friendly and helpful. Gave an excellent recommendation for dinner. Thanks!!
Stayed 2 nights in Nov 2025

10/10 Excellent

MAY YIU PORTIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Room was clean. Staff were helpful. Breakfast buffet was excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cecil, Ishikari shi

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Bettina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was walking distance from the Sapporo Station and to most of the downtown sights. Loved the lounge access which enabled us to enjoy a glass of wine/sake with local delicacies. I highly recommend upgrading to get this benefit. The room was definitely more spacious than our rooms in Tokyo and Kyoto. Loved how the hotel showcase local goods and ingredients. Staff was super kind and friendly. Will come back with our kids here someday!
Stayed 3 nights in Oct 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good location
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and roomy, breakfast is good.
Stayed 1 night in Sep 2025

6/10 Okay

annie

Travelled with family
Liked: Cleanliness, staff & service
Hotel was great and staff were super nice, but it was strange that we couldn’t use the hotel bar/restaurant without paying about $33 CAD an hour just to sit there. Our room apparently didn’t qualify, and there weren’t any perks included—it was just to have access. Kind of disappointing since it makes guests have to leave hotel for a drink instead of relaxing and spending money at the hotel. For this reason it would stop me from returning. Buffet brekfast was very good!
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Gordon, Burlingame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of the location. The staff was very helpful and nice. We would definitely stay at this hotel if and when we return to Sapporo.
Stayed 8 nights in Sep 2025

10/10 Excellent

debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very welcoming and attentive. Room was clean and fresh. Breakfast buffet was excellent, large variety of Japanese and Western food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat stay at Cross Hotel. Conveniently located near Sapporo station and comfortable walk to Tanuki shopping street. Also loved the public bath on the top floor. Highly recommended!
Stayed 8 nights in Sep 2025

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Small but convenient for traveling
Stayed 3 nights in Sep 2025

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not much amenities. My 2 star hotel in Tokyo provided more. But overall a clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

CARLOTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Lucy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel smells bad. Room is too small. Bathroom faces the bed. You smell the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easily accessible from stations, friendly staff
Stayed 1 night in Sep 2025