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Mitsui Garden Hotel Sapporo

4.0 star property
Hotel with a restaurant, a short walk to Hokkaido University

Photo gallery for Mitsui Garden Hotel Sapporo

Public bath
Premium bedding, down duvets, in-room safe, blackout curtains
Exterior detail
Lobby
Daily full breakfast (JPY 1900 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AU$97
23 Sept - 24 Sept

Explore the area

View map
6-18-3 Kita Gojo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0005
  • Hokkaido University
    ‪5 min walk‬
  • Odori Park
    ‪9 min walk‬
  • Tanukikoji Shopping Street
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪44 min drive‬

Room options

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Run of House, Smoking (Guest cannot choose Room, Bed types)

Premium bedding, down duvets, in-room safe, blackout curtains

Run of House, Smoking (Guest cannot choose Room, Bed types)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Run of House, Non Smoking (Guest cannot choose Room, Bed types)

Premium bedding, down duvets, in-room safe, blackout curtains

Run of House, Non Smoking (Guest cannot choose Room, Bed types)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking (with Extra Bed)

Premium bedding, down duvets, in-room safe, blackout curtains

Superior Twin Room, Non Smoking (with Extra Bed)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Twin Room, Non Smoking (with Sofa Bed)

Deluxe Twin Room, Non Smoking (with Sofa Bed)

Deluxe Twin Room, Non Smoking (with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking (with Sofa Bed)

Executive Twin Room, Non Smoking (with Sofa Bed)

Executive Twin Room, Non Smoking (with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking (with Sofa Bed and Extra Bed)

Executive Twin Room, Non Smoking (with Sofa Bed and Extra Bed)

Executive Twin Room, Non Smoking (with Sofa Bed and Extra Bed)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for [For 1 Person] Moderate Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

[For 1 Person] Moderate Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Moderate Double Room, Smoking (2 beds)

Premium bedding, down duvets, in-room safe, blackout curtains

Moderate Double Room, Smoking (2 beds)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for [For 1 Person] Moderate Queen, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

[For 1 Person] Moderate Queen, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for [For 1 Person] Moderate Twin Room, Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

[For 1 Person] Moderate Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, Smoking (3 beds)

Premium bedding, down duvets, in-room safe, blackout curtains

Moderate Twin Room, Smoking (3 beds)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin Room, Non Smoking (3 beds)

Premium bedding, down duvets, in-room safe, blackout curtains

Moderate Twin Room, Non Smoking (3 beds)

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for [For 1 Person] Standard Double Room, Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

[For 1 Person] Standard Double Room, Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for [For 1 Person] Standard Double Room, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

[For 1 Person] Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for [For 1 Person] Moderate Queen, Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

[For 1 Person] Moderate Queen, Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Moderate Twin Room, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Double Room, Non Smoking (2 beds)

Premium bedding, down duvets, in-room safe, blackout curtains

Moderate Double Room, Non Smoking (2 beds)

8.0 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 36 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room, Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Moderate Twin Room, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Queen, Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Moderate Queen, Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Standard Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Queen, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Moderate Queen, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
Down duvet
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Sapporo

Mitsui Garden Hotel Sapporo places you in the centre of Sapporo, within just a 15-minute stroll of popular places like Odori Park and Hokkaido University. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Nord Livina, is open for breakfast. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 4-property class Sapporo City Centre hotel include Tanukikoji Shopping Street and Sapporo TV Tower.

What's nearby

  • Hokkaido University - 5 min walk - 0.4 km
  • Sapporo JR Tower - 6 min walk - 0.6 km
  • Sapporo Clock Tower - 9 min walk - 0.8 km
  • Odori Park - 9 min walk - 0.8 km
  • Tanukikoji Shopping Street - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 2 min walk
  • Nishi-Yon-Chome Stop - 13 min walk
  • New Chitose Airport (CTS) - 59 min drive

Restaurants

  • ‪六花亭 - ‬2 min walk
  • ‪六花亭 喫茶室 - ‬1 min walk
  • ‪GLASS SEASONS - ‬2 min walk
  • ‪やきそば屋駅前本店 - ‬1 min walk
  • ‪魚活鮮と炙り焼き 海へ アスティ45店 - ‬1 min walk

About this property

Mitsui Garden Hotel Sapporo

Hotel with a restaurant, a short walk to Hokkaido University
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Mitsui Garden Hotel Sapporo. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 1 building
  • 247 guestrooms or units
  • 14 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Mitsui Garden Hotel Sapporo offers 247 accommodations with laptop-compatible safes and complimentary slippers. Beds feature down duvets and premium bedding. LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 9:00 AM.

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Mitsui Garden Hotel Sapporo West

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 1,900 per person
  • A restaurant

Restaurants on site

  • Nord Livina

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages
  • Public bath open from 3:00 PM - 9:00 AM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 20 October 2025 to 31 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1900 per person
  • Self-parking fee: JPY 1500.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Sapporo
Mitsui Garden Sapporo
Mitsui Garden Sapporo Hotel
Mitsui Hotel
Mitsui Hotel Sapporo
Mitsui Sapporo
Sapporo Mitsui Garden Hotel
Mitsui Garden
Mitsui Garden Sapporo Sapporo
Mitsui Garden Hotel Sapporo Hotel
Mitsui Garden Hotel Sapporo Sapporo
Mitsui Garden Hotel Sapporo Hotel Sapporo

Frequently asked questions

What is the cancellation policy at Mitsui Garden Hotel Sapporo?

Mitsui Garden Hotel Sapporo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mitsui Garden Hotel Sapporo?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Sapporo on 23 Sept 2025 start from AU$97.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mitsui Garden Hotel Sapporo?

Yep, Mitsui Garden Hotel Sapporo has a self car park with in/out privileges for JPY 1500.00 per night.

Are there any beaches close to Mitsui Garden Hotel Sapporo?

The closest beach to Mitsui Garden Hotel Sapporo is Otaru Dream Beach (14.9 km).

Are there hot tubs in the rooms at Mitsui Garden Hotel Sapporo?

No, but there are deep-soaking baths in the guestrooms.

Does Mitsui Garden Hotel Sapporo serve breakfast?

Yeah, full breakfast is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Mitsui Garden Hotel Sapporo?

No, Mitsui Garden Hotel Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsui Garden Hotel Sapporo?

Yep, you can grab a meal at Mitsui Garden Hotel Sapporo's onsite restaurant.

What time are check-in & check-out at Mitsui Garden Hotel Sapporo?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Mitsui Garden Hotel Sapporo?

No, pets are not allowed.

Reviews

Mitsui Garden Hotel Sapporo Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 1012 reviews
Rating 8 - Good. 368 out of 1012 reviews
Rating 6 - Okay. 113 out of 1012 reviews
Rating 4 - Poor. 33 out of 1012 reviews
Rating 2 - Terrible. 11 out of 1012 reviews

Reviews

10/10 Excellent

RYOSUKE, Minato Ku

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

I was really impressed by Mitsui Garden Hotel Sapporo. Check-in was fast and friendly, and the room was very clean and comfortable. The location is good too, only a short walk from Sapporo Station.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room for one person with one large suitcase. It was easy to walk to the subway/train/bus station.
Stayed 3 nights in Feb 2025

10/10 Excellent

Saki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Akiko

Stayed 4 nights in Apr 2025

8/10 Good

Jamie Godley, Itabashiku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Good bed.
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
It was great for a night stay however we happened to be there when the AC wasn’t working and it was unbearably hot at night. Other than that great hotel for a business stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Hokkaido

I enjoyed very much staying in the hotel. The room size was good, location was convenient and breakfast was good. I stayed there for 5 nights and really enjoyed the onsen provided.
Stayed 5 nights in Apr 2025

8/10 Good

Yusuke

Stayed 1 night in Apr 2025

10/10 Excellent

Johan, Quebec City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near train station and shopping area. Breakfast is great with lots of choices. We wouldgo back.
Stayed 3 nights in Apr 2025

8/10 Good

Hong hai, Mansfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. We were allowed to store our luggage before check in time. Our room was clean. The only thing was the bathroom needed to be deodorized because there was a stench. The blackout shade in the room is excellent as it kept the room completely dark. Very convenient location. Train station, restaurants, and shopping were within five minutes walk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Staff & service, property conditions & facilities
Very good
Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goid convenient hotel

A well located hotel not too far from an entry to the underground shopping arcades. There are only stairs at rhat point so suitcases had to be dragged across the icy footpaths and roads to get to the station. In warmer seasons, a good choice. The info centre in the station showed a good access route getting actually out of the station which can be a confusing place!
Stayed 3 nights in Feb 2025

8/10 Good

Christal

Travelled with partner
Liked: Property conditions & facilities
The smoking room where only 2 people can smoke at a time is way too small for a whole hotel as a lot of tourists still smoke.
Stayed 13 nights in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

WEY YIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at front desk. Bags allowed to be left with hotel before check in and after check out. Basic rest/eating area offers good coffee machine with one microwave (handy for combi store food!) but does close at 11pm. Best was efficacy of hotel allowing full refund for half the nights not stayed at due flight cancellation and airport closure. refund was organised btwn expedia and entire process took under 30minutes from start of chat. very impressed.
Stayed 4 nights in Feb 2025

6/10 Okay

Alin Nicolae

Travelled with partner
Liked: Cleanliness, staff & service
Very good location Underwhelming onsen and breakfast
Stayed 3 nights in Feb 2025

8/10 Good

Alvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from Sapporo station and Diamaru is just around the corner. Lots of eatery in the surrounding. Perfect location if you need to catch the shuttle to Rusutsu resort. Hotel is clean.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

In need of renovation

The hotel while convenient is extremely old and dated. The onsen is pretty sad and there was left over hair from the previous occupants on the bed and toilet bowl.
Stayed 1 night in Jan 2025

8/10 Good

Chen-Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. If the public bath is real hot springs instead of hot water, that would be even better.
Stayed 2 nights in Dec 2024

8/10 Good

Nemia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Riki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024