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Queen's Hotel Chitose

3.0 star property

Photo gallery for Queen's Hotel Chitose

A modern hotel lobby with marble flooring, a glass elevator, and a reception desk.
A reception area with a counter, a wall-mounted sign, and a door.
A traditional Japanese-style room with tatami flooring, low wooden tables, and a view of the city through large windows.
Dining
A tall hotel building with "Queen's Hotel" signage at the top.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is AU$130
29 June - 30 June

Explore the area

View map
5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063
  • Place, Aoba Park
    ‪11 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪16 min walk‬
  • Place, Chitose Inter Golf Club
    ‪4 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪11 min drive‬

Room options

View all photos for Twin Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Single Room, Non Smoking

9.6 out of 10
Exceptional
(28 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Small Double Room for Double Occupancy, Non-Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Small Double Room for Double Occupancy, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Small Double Room for Double Occupancy, Smoking

A hotel room with a bed, a desk with a chair, a television, and a door leading to another room.

Small Double Room for Double Occupancy, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room for 2 people, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Double Room for 2 people, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen Double Room for 2 people , Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Queen Double Room for 2 people , Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room for 2 people, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room for 2 people, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Chitose

At Queen's Hotel Chitose you'll be within a 20-minute stroll of Aoba Park and Chitose Salmon Aquarium. Highlights at this hotel include a restaurant, free self-parking and a sauna. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, free newspapers in the lobby and a water dispenser. Full breakfast is available daily between 6:00 AM and 9:30 AM. .Attractions within a 30-minute drive of this 3-property class Chitose hotel include Lake Shikotsu and Sapporo Dome.

What's nearby

  • Aoba Park - 11 min walk - 1.0 km
  • Chitose Salmon Aquarium - 16 min walk - 1.3 km
  • Chitose Inter Golf Club - 4 min drive - 2.7 km
  • Lake Shikotsu - 25 min drive - 31.4 km
  • Odori Park - 58 min drive - 48.6 km

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 7 min walk
  • New Chitose Airport (CTS) - 11 min drive

Restaurants

  • ‪海老天 - ‬2 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪もりもと千歳本店 - ‬5 min walk
  • ‪餃子の王将 - ‬6 min walk
  • ‪丸亀製麺 - ‬5 min walk

About this property

Queen's Hotel Chitose

There's a restaurant on site. WiFi is free in public spaces. A sauna, a vending machine, and complimentary newspapers in the lobby are also featured at Queen's Hotel Chitose. Self parking is free.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

  • 153 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Queen's Hotel Chitose offers 153 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Chitose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • Kitchen Gorilla

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1100 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Queen's Chitose
Queen's
Queen's Hotel Chitose Hotel
Queen's Hotel Chitose Chitose
Queen's Hotel Chitose Hotel Chitose

Frequently asked questions

What is the cancellation policy at Queen's Hotel Chitose?

Queen's Hotel Chitose offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Queen's Hotel Chitose?

As of 28 June 2026, prices found for a 1-night stay for 2 adults at Queen's Hotel Chitose on 29 June 2026 start from AU$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Queen's Hotel Chitose?

Yep, Queen's Hotel Chitose has a free self car park.

Does Queen's Hotel Chitose serve breakfast?

You bet, full brekkie is on offer daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Queen's Hotel Chitose?

No, Queen's Hotel Chitose does not offer an airport shuttle service.

Is there a bar or restaurant at Queen's Hotel Chitose?

Yep, you can grab a meal at Queen's Hotel Chitose's onsite restaurant.

What time are check-in & check-out at Queen's Hotel Chitose?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Queen's Hotel Chitose?

No, only service animals are allowed.

Queen's Hotel Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 658 reviews
Rating 8 - Good. 264 out of 658 reviews
Rating 6 - Okay. 47 out of 658 reviews
Rating 4 - Poor. 10 out of 658 reviews
Rating 2 - Terrible. 5 out of 658 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great stay for a stop over in chitose.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shisanupong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, not far from train station and airport!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Room as advertised and nice. Everyone helpful. Great to have an onsen in the hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. They spoke English well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Staff are very polite and helpful. Very nice hotel, Hard walk in snow with luggage from Chitose train station to the hotel but that’s winter in Japan. Room is small but adequate. Hotel Onsen is also small but clean and refreshing. Not bad place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Toshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke excellent English and breakfast was absolutely delicious!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, good price, comfortable bed, polite staff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great value

Great hotel with a nice Izakaya restaurant downstairs
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Orlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel and its amenities.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real nice place.
Stayed 1 night in May 2024
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the onsen and free airport shuttle service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Daanish

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well however the room was a bit too hot due to central air conditioning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel came with a welcome drink at the restaurant attaching to the hotel. Small room but all amenities are available to stay comfortable. I enjoyed the hot spring.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yu-Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice they offer free ride to the airport with prior booking
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Sammy

Liked: Cleanliness
It's convenient and the room is clean. However less choices on meal around the hotel area
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The Room was in excellent condition. The staff were all very friendly. I did not have the breakfast. No problems with the AC.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and train station. Helpful staff.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and good service
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Mario

Yes
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, shut bust to airport directly, very convenient to catch airline,
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable.
Stayed 3 nights in Jun 2024