See all properties
Save

Marukoma Onsen Ryokan

3.0 star property
Comfortable boardwalk/promenade ryokan, walk to Lake Shikotsu

Choose dates to view prices

Photo gallery for Marukoma Onsen Ryokan

Sundeck
Exterior
Daily buffet breakfast (JPY 1650 per person)
Gift shop
Exterior
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287
  • Popular LocationShikotsuko Onsen3 min walk
  • Popular LocationLake Shikotsu6 min walk
  • Popular LocationShikotsu-Toya National Park11 min drive
  • AirportSapporo (CTS-New Chitose)46 min drive

Room options

View all photos for Japanese Style Room, Lake side, Non Smoking

Minibar, in-room safe, bed sheets

Japanese Style Room, Lake side, Non Smoking

9.6/10 Exceptional

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Minibar
In-room safe
Daily housekeeping
  • 18 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

Similar properties

Property entrance
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Breakfast included
Spa
Free airport shuttle
Parking included
4.7 out of 5, Exceptional, (464)
The price is AU$787
for 1 night
includes taxes & fees
15 June - 16 June
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

About the area

Chitose

At Marukoma Onsen Ryokan, you'll be 41.7 km (25.9 mi) from Sapporo Dome and 42.4 km (26.4 mi) from Odori Park. Highlights at this ryokan include a restaurant and in-room LCD TVs. .The restaurant, Komakusa, serves Japanese cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a snack bar/deli and karaoke. Each morning buffet breakfast is available. .With a stay at this 3-property class Chitose ryokan, you'll be 43.4 km (26.9 mi) from Sapporo Clock Tower and 43.5 km (27 mi) from Former Hokkaido Government Office Building.

What's nearby

  • Shikotsuko Onsen - 3 min walk
  • Lake Shikotsu - 6 min walk
  • Shikotsu-Toya National Park - 11 min drive
  • Shikotsu Visitor Center - 18 min drive
  • Odori Park - 59 min drive

Getting around

  • Tomakomai Station - 41 min drive
  • New Chitose Airport (CTS) - 46 min drive

Restaurants

  • 支笏湖観光センター - 1 min walk
  • Lake Side Kitchen トントン - 18 min drive
  • レイクサイドVILLA翠明閣 - 17 min drive
  • ペンネンノルデ - 18 min drive
  • ポロピナイ食堂 - 4 min drive

About this property

Marukoma Onsen Ryokan

Comfortable boardwalk/promenade ryokan, walk to Lake Shikotsu
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Marukoma Onsen Ryokan offers its guests hot springs. A terrace, an arcade/games room, and karaoke are also featured at Marukoma Onsen Ryokan.

Smoking is allowed in designated areas at this 3-star Chitose ryokan.

  • 55 guestrooms or units
  • Conference rooms
  • Karaoke
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Marukoma Onsen Ryokan offers 55 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower, bidets and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 1,650 per person
  • A restaurant
  • Kaiseki meal
  • Snack bar/deli

Restaurants on site

  • Komakusa

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • On the boardwalk
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:00 AM - 11:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer on request
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe
  • Tatami (woven mat floors)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers pickup service from Shikotsukohan Bus Terminal only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Marukoma Onsen Ryokan Chitose
Marukoma Onsen Chitose
Marukoma Onsen
Marukoma Onsen Ryokan Ryokan
Marukoma Onsen Ryokan Chitose
Marukoma Onsen Ryokan Ryokan Chitose

Frequently asked questions

What is the cancellation policy at Marukoma Onsen Ryokan?

Marukoma Onsen Ryokan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marukoma Onsen Ryokan?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Marukoma Onsen Ryokan on 16 June 2024 start from AU$368.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Marukoma Onsen Ryokan serve breakfast?

You bet, buffet breakfast is available daily.

Is there a free airport shuttle available at Marukoma Onsen Ryokan?

No, Marukoma Onsen Ryokan does not offer an airport shuttle service.

Is there a bar or restaurant at Marukoma Onsen Ryokan?

Yep, you can grab a meal at Marukoma Onsen Ryokan's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Marukoma Onsen Ryokan?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Marukoma Onsen Ryokan?

No, only service animals are allowed.

Marukoma Onsen Ryokan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 248 reviews" "
Rating 8 - Good. 100 out of 248 reviews" "
Rating 6 - Okay. 20 out of 248 reviews" "
Rating 4 - Poor. 6 out of 248 reviews" "
Rating 2 - Terrible. 1 out of 248 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

YU TSUI PORTIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kar Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and spacious bedroom with beautiful lake view. Very impressed with the dinner with lots of varieties and it tasted delicious.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at the onsen last week. Room came with dinner and buffet breakfast, was quite taken aback when the room didn't come with a shower but we managed by booking a private onsen at night, also it was winter so it wasn't much of an issue. Staff were very helpful, we had a wonderful time and good view of Lake Shikotsu from our room
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was great! So was the service staff including the reception and the waitresses at the restaurants. Had a tatami room which was very comfortable. Dinner was kaiseki, and therefore, really sumptuous. Breakfast was alright and can be better in terms of quality and spread. All in all, we had a good experience!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very cramp room, service staff for dinner are excellent comparing to the breakfast restaurant service staff excellent dinners very authentic Japanese dishes, as compared to Sapporo spreads
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Perfect place in fall!
A most beautiful view from outside onsen to the lake and the mountain. Colorfull scenery, very impressive indeed. There very some unknown black ”beetles” (?) on the room cieling which dropped to my face, neck and arm when I was asleep. Not a nice wakeup call! I could not sleep after 2:30am that night! The dinner was served in our room. We do not like so much eating in our bedroom.
Stayed 1 night in Oct 2019

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An authentic vintage Onsen hotel that can bring you calm, comfy, and zen style of life!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

V, HONG KONG SAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a Non~smoking facing lake room which was newly renovated. Dinner added Japanese style grilled fish set ( indoor table BBQ) to our Kaiseki dinner was good experience. Onsens were good and traditional, esp. natural onsen by the lake which required walking 61 stairs each way。 A nice stay for enjoying the hotel only as there were no other shops or convenient stores around.
Stayed 1 night in Jan 2019