Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property

Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Property entrance
Bar (on property)
In-room safe, desk, free WiFi, bed sheets
Lobby lounge
Japanese&Western style room with private open-air bath (NOT ONSEN)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$634
26 June - 27 June

Explore the area

View map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221
  • Place, Shikotsuko Onsen
    ‪1 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Shikotsu Visitor Center
    ‪2 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪34 min drive‬

Room options

Junior Suite With Private Open Air Bath (NOT ONSEN)

  • Sleeps 4
  • Free Wi-Fi

Japanese & Western Style Room With Private Open-Air Onsen Bath

  • Sleeps 4
  • Free Wi-Fi

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

  • Sleeps 4
  • Free Wi-Fi

Japanese&Western style room with private open-air bath (NOT ONSEN)

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds
  • Free Wi-Fi

Junior suite with private open-air bath (NOT ONSEN)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds
  • Free Wi-Fi

Japanese & Western style room

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included)

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

About the area

Chitose

A luxury stay in Chitose awaits you at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA. You'll be within a 10-minute walk of Shikotsuko Onsen and 2.2 km (1.4 mi) from Lake Shikotsu. Highlights at this resort include 2 restaurants, free valet parking and a free airport shuttle. .A day of pampering can include Thai massages, facials and aromatherapy. The buffet restaurant, AMAM Buffet Restaurant, is open for breakfast and dinner. Bar Ape is the resort's own bar. Enjoy the gym along with access to hot springs and bike hire. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free train pick-up service. .Attractions in proximity to this 4.5-property class Chitose resort include Odori Park and Makomanai Sekisui Heim Ice Arena.

What's nearby

  • Shikotsuko Onsen - 1 min walk - 0.0 km
  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Shikotsu Visitor Center - 2 min walk - 0.2 km
  • Lake Shikotsu - 7 min drive - 3.1 km
  • New Chitose Airport Onsen - 34 min drive - 37.9 km

Getting around

  • Tomakomai Station - 23 min drive
  • New Chitose Airport (CTS) - 39 min drive

Restaurants

  • ‪翠明橋 - ‬14 min walk
  • ‪カフェ&レストラン 美里 - ‬2 min walk
  • ‪Cafe Lunch Store Hoo-Hoo - ‬7 min drive
  • ‪北のうまいもん碧水 - ‬2 min walk
  • ‪水の詩ガーデン - ‬1 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers its guests hot springs and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the luxury Lake Shikotsu Tsuruga Resort Spa MIZU no UTA. A roundtrip airport shuttle (available on request), A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking and valet parking are free.

This 4.5-star Chitose resort is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers 49 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Chitose resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 11:00 AM to 4:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ama No Uta
  • AMAM Buffet Restaurant
  • Bar Ape

Things to do

  • Bicycle rentals
  • Gym
  • Hot springs
  • Library
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

What is the cancellation policy at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

As of 15 June 2026, prices found for a 1-night stay for 2 adults at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA on 26 June 2026 start from AU$634, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yep, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA has a free self car park and free valet parking.

Are there any beaches close to Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

The closest beach to Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is Zenibako Beach (45.5 km).

Is there a spa on site at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as Thai massages.

Is there a free airport shuttle available at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yep, there's a free airport shuttle that runs from 11:00 AM - 4:00 PM on request.

Is there a bar or restaurant at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

No, pets are not allowed.

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 426 out of 572 reviews
Rating 8 - Good. 121 out of 572 reviews
Rating 6 - Okay. 15 out of 572 reviews
Rating 4 - Poor. 9 out of 572 reviews
Rating 2 - Terrible. 1 out of 572 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chanmi

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was everything we dreamed of and more! We will definitely come back - the friendly staff, plenty of amenities and additional offerings - simply impressive!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Celia

Liked: Cleanliness, amenities
Clean room. Excellent massage chair. Nice private onsen.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YeeTing

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and the is very serene
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was friendly and helpful, food was delicious.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Perfection
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lifeng

Liked: Cleanliness, amenities, property conditions & facilities
Excellent private room and friendly staff. 100/100
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

cheng-kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, everything we like. Also help a lot when my trip schedule has changed. Really recommend it!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet for breakfast/lunch and dinner if you selected meal plan. Wide range of food and freshly made.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yuecheng

Liked: Staff & service, amenities, property conditions & facilities
Fantastic property to rest.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

wingtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were nice The facilities were great
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jose Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing spot.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. Will be back.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Krisna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had very good times and wonderful memories staying at this resort. We will return again.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Cho Ki

Liked: Cleanliness, staff & service, property conditions & facilities
Clear, clam and relaxing hotel. Delicious and health buffet with very good and polite service. We had a happy experience to stay there.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Eeshan

Disliked: Amenities, property conditions & facilities
We booked a room with private bath tub however the bath tub was dirty and we were told we couldn’t drain the water to clean it. We were given the option to use another room’s bath tub but that defeats the purpose of paying for a room with a private bath.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Hui Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the good service for the clients and we are satisfied everyday !
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Sebastian K C

Liked: Cleanliness, staff & service
This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Mable

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Stayed 1 night in May 2024