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Solace Hotel Santiago

Photo gallery for Solace Hotel Santiago

Terrace/patio
Bar (on property)
Interior
Lobby sitting area
Porch
Luxury
4.0 star property
9.4

Exceptional

Upscale hotel near Clinica Santa Maria

Located close to San Cristobal Hill and National History Museum, Solace Hotel Santiago provides a poolside bar, a free daily manager's reception and a rooftop terrace. Hit the slopes at this hotel featuring a ski shuttle. Treat yourself to a deep-tissue massage or other spa services. The on-site local and international cuisine restaurant, Zafferano, offers breakfast, lunch, dinner and light fare. In addition to 2 coffee shops/cafes and a library, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$149
8 May - 9 May

Explore the area

View map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Place, Sculpture Park
    ‪4 min walk‬
  • Place, Clínica Indisa
    ‪10 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(102 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

9.6 out of 10
Exceptional
(33 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Santiago

At Solace Hotel Santiago you'll be 2 km (1.3 mi) from Clinica Santa Maria and 3.2 km (2 mi) from San Cristobal Hill. Highlights at this ski hotel include 2 coffee shops/cafes, a restaurant and free self-parking. .The restaurant, Zafferano, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym and seasonal outdoor swimming pool as well as access to free bike hire. Business amenities include a conference centre and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and spa services. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Providencia hotel, you'll be 4.5 km (2.8 mi) from Santiago Town Square and 4.6 km (2.8 mi) from National History Museum.

What's nearby

  • Sculpture Park - 4 min walk - 0.4 km
  • Drugstore - 5 min walk - 0.4 km
  • Municipal Market of Providencia - 9 min walk - 0.8 km
  • Clínica Indisa - 10 min walk - 0.9 km
  • Costanera Center - 12 min walk - 1.1 km

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Hospitales Station - 8 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive

Restaurants

  • ‪Lomit's - ‬8 min walk
  • ‪Cora Bistró - ‬8 min walk
  • ‪La Bifería - ‬7 min walk
  • ‪Schopdog - ‬9 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬6 min walk

About this property

Solace Hotel Santiago

This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Manager's reception (free)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 20 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Airport shuttle fee: USD 75 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at Solace Hotel Santiago?

Solace Hotel Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Solace Hotel Santiago?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Solace Hotel Santiago on 8 May 2026 start from AU$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Solace Hotel Santiago?

Yep, Solace Hotel Santiago has a free self car park. Onsite parking is limited.

Is there a spa on site at Solace Hotel Santiago?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Solace Hotel Santiago have a pool?

Yep, and guests love it! Solace Hotel Santiago has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from November to April.

What makes Solace Hotel Santiago a romantic place to stay?

A champagne service and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Solace Hotel Santiago.

Does Solace Hotel Santiago serve breakfast?

Yep, travelers are hooked on the buffet brekkie here! Available on weekdays from 6:30 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Solace Hotel Santiago?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Solace Hotel Santiago?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Solace Hotel Santiago?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Solace Hotel Santiago?

No, only service animals are allowed.

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1003 reviews
Rating 8 - Good. 144 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kengo

Stayed 1 night in Jan 2026

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Pleasant staff member during check. Very friendly and helpful. The same for the staff on the roof terrace. A few things about the room though. The safe wasn’t working but a member of maintenance replaced promptly. The air conditoning is good but it’s a bit loud for at night time when trying to sleep. I’m retuning on Tuesday, 03 February for four nights and I’d prefer a room higher up if that’s possible please.
Stayed 2 nights in Jan 2026

10/10 Excellent

Argelia

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Danis

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and the staff super friendly. The premises are in good shape and are easy to get around
Stayed 1 night in Jan 2026

8/10 Good

Leora

Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2026

10/10 Excellent

Ido

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about it. From the specious room, to the kind service to the pool.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing view from rooftop patio. We were also pleasantly surprised at the quality of food. There was a live acoustic band the evening we arrived. Rooms are very comfortable and clean. Staff were very friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Alessandro

Stayed 5 nights in Jan 2026

10/10 Excellent

Cheri, Saint Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet (I think the windows were sound-proofed, as there was construction happening literally within 20 feet of our third-floor room - and we didn't hear a thing), nice breakfast, great staff. They also did a nice job on our laundry.
Stayed 3 nights in Jan 2026

8/10 Good

matt

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was a good range of items Cooked and fresh. Something for most tastes.
Stayed 2 nights in Jan 2026

2/10 Terrible

Roberto Zayas

Liked: Cleanliness, amenities, property conditions & facilities
no hot water in the morning staff had an attitude room smelled
Stayed 2 nights in Jan 2026

10/10 Excellent

Leora

Stayed 4 nights in Jan 2026

10/10 Excellent

David Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs much improvement but overall great experience
Stayed 3 nights in Jan 2026

6/10 Okay

Renee

Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness
The staff did not show sufficient care for our concerns regarding the smell of the room. The room smelt awful, and this was raised on two occasions and the solution proposed by the hotel. Staff was to spray Febreze in the bathroom. No investigation was done and nothing was offered to us in terms of compensation or moving up rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

kristan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are large and beds comfortable. Excellent staff, good coffee and water always available. Pool and roof bar very nice!
Stayed 3 nights in Jan 2026

10/10 Excellent

Pollymark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, confortável e tem uma vista lindíssima
Stayed 8 nights in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Yes lovely views from top pool deck
East toward Andes
West sunset
Stayed 2 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very cool, we turned the heat on Very clean and comfortable
Stayed 1 night in Jan 2026

8/10 Good

Delric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and knowledgeable staff. Breakfast was good and centrally located
Stayed 4 nights in Jan 2026

10/10 Excellent

Yannick

Stayed 7 nights in Dec 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and felt spacious and welcoming (we had the suite). The front desk staff were super friendly and spoke good English! There was a bad smell coming from the ventilation in the bathroom, but it was fine if we turned off the HVAC. Left the window open and it was a pleasant temperature the whole time. The pool was cold, but had an excellent room and felt nice to sit around.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2025

10/10 Excellent

Marcus

Stayed 4 nights in Jan 2026

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, modern amenities, quiet area with easy access via walking to metro station and other points of interest. Gorgeous views from the rooftop pool and gym area.
Stayed 2 nights in Dec 2025