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Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly Santa Ana hotel connected to a shopping centre, steps from City Place Santa Ana

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas
Front of property
Lobby
Suite, 1 Bedroom, Accessible (Roll-In Shower) | Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
The current price is AU$196
includes taxes & fees
28 June - 29 June

Explore the area

Map
City Place, Santa Ana, Santa Ana
  • City Place Santa Ana
    ‪1 min walk‬
  • Momentum Lindora Shopping Center
    ‪3 min drive‬
  • Multiplaza Mall Escazu
    ‪6 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪13 min drive‬

Room options

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds

Business Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Sofa bed - double
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Sofa bed - double
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Santa Ana

You'll be connected to a shopping centre at Hilton Garden Inn Santa Ana San Jose, and within a 20-minute stroll of City Place Santa Ana and Business Center Forum 1. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Garden Grill & Bar, serves local cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, free pool cabanas and pool loungers as well as access to a playground. 5925 square feet (550 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Santa Ana hotel include Multiplaza Mall Escazu and National Stadium of Costa Rica.

What's nearby

  • City Place Santa Ana - 1 min walk - 0.0 km
  • Momentum Lindora Shopping Center - 3 min drive - 2.1 km
  • Terrazas Lindora Shopping Center - 4 min drive - 2.8 km
  • Multiplaza Mall Escazu - 6 min drive - 6.7 km
  • National Stadium of Costa Rica - 12 min drive - 12.4 km

Getting around

  • San Antonio de Belen Station - 14 min drive
  • San José (SJO-Juan Santamaría Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Donde Totto - ‬10 min walk
  • ‪Andiamo Lá - ‬4 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Pet-friendly Santa Ana hotel connected to a shopping centre, steps from City Place Santa Ana
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • 5925 sq ft of conference space
  • 550 sq. m of conference space
  • Built in 2020
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 15,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15000 per person
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Santa Ana San Jose?

Hilton Garden Inn Santa Ana San Jose offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on 28 June 2025 start from AU$195.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Santa Ana San Jose?

Yep, Hilton Garden Inn Santa Ana San Jose has a free self car park.

Are there any beaches close to Hilton Garden Inn Santa Ana San Jose?

The closest beach to Hilton Garden Inn Santa Ana San Jose is Jacó Beach (60.2 km).

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Yep, and guests love it! Hilton Garden Inn Santa Ana San Jose has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

Is Hilton Garden Inn Santa Ana San Jose family-friendly?

You bet! With amenities such as a playground and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Santa Ana San Jose is a hit with families.

Does Hilton Garden Inn Santa Ana San Jose serve breakfast?

You bet, cooked-to-order breakfast is on offer on weekdays from 6:00 AM to 10:00 AM and weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Santa Ana San Jose?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Garden Inn Santa Ana San Jose?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Santa Ana San Jose?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 555 out of 749 reviews
Rating 8 - Good. 114 out of 749 reviews
Rating 6 - Okay. 47 out of 749 reviews
Rating 4 - Poor. 15 out of 749 reviews
Rating 2 - Terrible. 18 out of 749 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities

No sleep on the 300 floor

Be sure to ask if there is a party going on when you check in, if so, get a room higher than the 300 floor and avoid the 320s. We had zero sleep until the party ended due to the music coming up from the halls under us.
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and comfortable

Stayed 1 night in Mar 2025

8/10 Good

Dannyele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location and property, especially if you're visiting Costa Rica on business.
Stayed 6 nights in Mar 2025

10/10 Excellent

Iryna

Stayed 3 nights in Feb 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Franko, Salford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Giselle

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The housekeeping service was awesome!! The frontdesk service was a mess. They don’t understand when you communicate with them and our rooms were not available at check in at 3 pm. Rooms were available two hours later or more. Breakfast price in website is not accurate according to expedia breakfast was $15 dollars per person and according to the hotel is $25 per person. The restaurants around the are closed at 9 pm so left you with no choices around the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Food & Drink options all in the same place. Definitely would come back! Very nice people
Stayed 4 nights in Feb 2025

4/10 Poor

Katie

Stayed 1 night in Feb 2025

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great locations and restaurants around the area.
Stayed 1 night in Feb 2025

10/10 Excellent

richard

Stayed 1 night in Mar 2025

10/10 Excellent

Heberto

Stayed 1 night in Feb 2025

10/10 Excellent

CHRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a beautiful view
Stayed 3 nights in Feb 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Only drawback is the parking situation can be a pain. That said, very clean and classy with quite nice shops and dining in the plaza. And super safe.
Stayed 1 night in Feb 2025

8/10 Good

Desiree, miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Feb 2025

10/10 Excellent

Bedford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice beautiful pool nice restaurants outside in plaza
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place in great location…
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in Dec 2024

10/10 Excellent

Isidore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Work better service in reception
Stayed 1 night in Dec 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities