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Altitude by Krystal Grand Los Cabos – All Inclusive

4.0 star property
Family-friendly fun on the beach, with 3 outdoor pools

Photo gallery for Altitude by Krystal Grand Los Cabos – All Inclusive

Sun deck
Altitude Governor Suite Ocean View | Beach/ocean view
Altitude Presidential Suite Ocean View
3 outdoor pools
Altitude Presidential Suite Ocean View | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk
The current price is AU$692
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
Paseo La Jolla s/n Km 29.5, Tranpeninsular, San José del Cabo, BCS, 23405
  • Place, Costa Azul Beach
    ‪7 min walk‬
  • Place, Club Campestre Golf Course
    ‪16 min walk‬
  • Place, Palmilla Beach
    ‪17 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

Deluxe Room King

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Laptop-compatible safe
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room Double

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Laptop-compatible safe
  • 34 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

One Bedroom Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Laptop-compatible safe
  • 63 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed - single
Separate bedroom
Blackout curtains
Hairdryer
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double

Highlights

Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed - single
Separate bedroom
Blackout curtains
Hairdryer
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Garden View King

Altitude Junior Suite Swimout Garden View King

Altitude Junior Suite Swimout Garden View King

Highlights

Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed - single
Separate bedroom
Blackout curtains
Hairdryer
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King

Highlights

Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed - single
Separate bedroom
Blackout curtains
Hairdryer
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Beach/ocean view

Altitude Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed - single
Separate bedroom
Blackout curtains
Hairdryer
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View

Highlights

Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed - single
Separate bedroom
Blackout curtains
Hairdryer
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View

Highlights

Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed - single
Separate bedroom
Blackout curtains
Hairdryer
  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

San José del Cabo

A family-friendly stay in San José del Cabo awaits you at Altitude by Krystal Grand Los Cabos – All Inclusive. Within steps you'll find Costa Azul Beach and Palmilla Beach within a 15-minute stroll. Highlights at this beachfront hotel include 3 outdoor swimming pools, 2 hot tubs and a gym. .A day of pampering can include deep-tissue massages, hot stone massages and facials. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach and enjoy the on-site free kids' club and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. .Attractions within a 10-minute drive of this 4-property class Costa Azul hotel include San Jose del Cabo Art District and Puerto Los Cabos.

What's nearby

  • Costa Azul Beach - 7 min walk - 0.6 km
  • Club Campestre Golf Course - 16 min walk - 1.4 km
  • Palmilla Beach - 17 min walk - 1.5 km
  • San Jose del Cabo Art District - 5 min drive - 3.9 km
  • Puerto Los Cabos - 8 min drive - 6.2 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 21 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Coco Cafe - ‬6 min walk
  • ‪Sardina Cantina - ‬9 min walk
  • ‪Buffet O - ‬6 min walk

About this property

Altitude by Krystal Grand Los Cabos – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Some rates at Altitude by Krystal Grand Los Cabos – All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Altitude by Krystal Grand Los Cabos – All Inclusive offers its guests 3 outdoor swimming pools and 2 hot tubs along with a health club and a children's pool. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the pool bar. Spa services, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Altitude by Krystal Grand Los Cabos – All Inclusive.

This 4-star San José del Cabo hotel is smoke free.

  • 102 guestrooms or units
  • Conference rooms
  • Kid's club (free)
  • Towels for the beach
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Computer for guest use
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
Altitude by Krystal Grand Los Cabos – All Inclusive offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 58-inch LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

Similar properties

3 outdoor pools, pool umbrellas
Krystal Grand Los Cabos - All inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.7 out of 5, Good, 2,247 reviews
The price is AU$432
includes taxes & fees
7 Dec - 8 Dec
Krystal Grand Los Cabos - All inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A poolside bar
  • Couples/private dining

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Health club

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Wheelchairs on site

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 58-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Altitude by Krystal Grand Los Cabos – All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Belair Sunclub Cabos Jose Cabo
BelAir Sunclub Hotel Cabos Hotel
BelAir Sunclub Hotel Cabos San José del Cabo
BelAir Sunclub Hotel Cabos Hotel San José del Cabo

Frequently asked questions

What is the cancellation policy at Altitude by Krystal Grand Los Cabos – All Inclusive?

Altitude by Krystal Grand Los Cabos – All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altitude by Krystal Grand Los Cabos – All Inclusive?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Altitude by Krystal Grand Los Cabos – All Inclusive on 14 Nov 2025 start from AU$685.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Altitude by Krystal Grand Los Cabos – All Inclusive?

Yep, Altitude by Krystal Grand Los Cabos – All Inclusive is a short 2-minute walk from Costa Azul Beach.

Is there a spa on site at Altitude by Krystal Grand Los Cabos – All Inclusive?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as Swedish massages.

Does Altitude by Krystal Grand Los Cabos – All Inclusive have a pool?

Altitude by Krystal Grand Los Cabos – All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Altitude by Krystal Grand Los Cabos – All Inclusive?

Altitude by Krystal Grand Los Cabos – All Inclusive features 3 outdoor pools, 2 hot tubs and a health club.

Is Altitude by Krystal Grand Los Cabos – All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, it's no surprise that Altitude by Krystal Grand Los Cabos – All Inclusive is a hit with families.

Is there a free airport shuttle available at Altitude by Krystal Grand Los Cabos – All Inclusive?

No, Altitude by Krystal Grand Los Cabos – All Inclusive does not offer an airport shuttle service.

What time are check-in & check-out at Altitude by Krystal Grand Los Cabos – All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Altitude by Krystal Grand Los Cabos – All Inclusive?

No, pets and service animals are not allowed.

Altitude by Krystal Grand Los Cabos – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 180 reviews
Rating 8 - Good. 50 out of 180 reviews
Rating 6 - Okay. 31 out of 180 reviews
Rating 4 - Poor. 5 out of 180 reviews
Rating 2 - Terrible. 8 out of 180 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nikki

Travelled with family, Travelled with group
Not much of foods options. Everything is kind a average. I guess what you paid is what you get 😂
Stayed 5 nights in Jul 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family, room location was quiet , the only suggestion would be let the guest staying st BelAir that the Krystal Grand is where you make your check-in since they are together which made just a little confuse for us to find the lobby for check-in.
Stayed 1 night in Jul 2025

2/10 Terrible

thai

Travelled with family
Disliked: Staff & service, amenities
Lack of communications, limited english, not oriented front desk. For those Expedia travelers double check the hotel advertisement before booking. As we booked Belair Sunclub hotel but they put us in Krystal Grand..
Stayed 8 nights in Jul 2025

6/10 Okay

Ngoc Phung Thi

Travelled with family, Travelled with group
Liked: Staff & service
Front desk servicers need to do faster. Need more food and change food menu every day. Like the big Pools and some young waiters at the pool are very friendly
Stayed 5 nights in Jul 2025

8/10 Good

Casey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Keith

Did the job, nothing fancy

Very basic. We did not do the all inclusive. Room was in separate building, Bel Air was bought by Krystal Grand. Parking and check in we're difficult to navigate . Check in was at the Krystal Grand, which wasn't communicated before arrival. Staff is super accomoyand helpful. Room had nice kitchenette but few other amenities/extras
Stayed 4 nights in Jul 2025

8/10 Good

Daniel Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view and room.
Stayed 7 nights in Jul 2025

6/10 Okay

Jose

Disliked: Amenities
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
Stayed 5 nights in Jul 2025

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, amenities
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Stayed 7 nights in Jul 2025

6/10 Okay

Marwan Husni

Subpar 1st an
Stayed 7 nights in Jun 2025

6/10 Okay

Steven, West Allis

My room was not at BelAir, it was at Krystal This was a disappointment Krystal is ok, the service is not what I expect from a high rated hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Miny Emmanuel

Liked: Staff & service, property conditions & facilities
Very nicely kept Staff very good
Stayed 7 nights in Jun 2025

4/10 Poor

Erin

Liked: Room comfort
Disliked: Cleanliness

It’s alright for a night.

It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Vilson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
Stayed 7 nights in Jun 2025

10/10 Excellent

ANNIE

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Stephanie Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
Stayed 8 nights in Apr 2025

6/10 Okay

Dan, Artesia

Liked: Staff & service, amenities
It was quite an eventful process to get checked it. Staff was helpful but we arrived at noon and got a room about 4. We were able to use the property until we checked in which was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen Karina Rivas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite! S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
Stayed 5 nights in Jun 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort
Stayed 1 night in Jun 2025

10/10 Excellent

Jesús

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó todo.
Stayed 4 nights in Jun 2025

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Belair is on opposite side where everything is, the food was terrible.
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Belair is on opposite side where everything is, the food was terrible.
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
We get there with are family had to wait 40 minutes for someone to check us in then put us in two of the worst rooms they had by the garbage cans that a truck came every morning at 7 o’clock and woke everybody up. The toilet didn’t work properly. Had somebody come up twice to fix it still didn’t work. The shower was plugged holes in the floor in the bathroom from the tile balcony door did not shut properly are open properly. The food at the buffet was very poor and limited, and the service was not very good. and before we left the air conditioner stopped working and the TV shut down. I would not recommend the hotel to anybody.
Stayed 7 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Diferent choices of restaurants,nice pools,big room,lots of employees helping
Stayed 2 nights in May 2025

2/10 Terrible

Oscar Fernando

Business traveller
Disliked: Staff & service, room comfort

MALA EXPERIENCIA / NO LO RECOMIENDO

Muy mala actitud en la atención al hacer check in, no hay personal en lobby del BelAir, tuve que moverme al Krystal, mas de 1 hora el proceso, de mala gana la persona, sin indicaciones, nadie me llevó a la habitación, tuve que levantar un reporte a la persona... Detalles en restaurant, el a/c del cuarto no baja de 22 grados, nonme pudieron imprimir estado de cuenta en check out... En fin, nunca había tenido tantis detalles en una estadía en hotel, hay muchas opciones en Los Cabos, no recomiendo BelAir o Krystal, tampoco yo vuelvo a hospedarme con ellos.
Stayed 5 nights in May 2025