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Royal Solaris Los Cabos & Spa - All Inclusive

3.5 star property
Family fun on the beach, with 2 outdoor pools, near Plaza Mega Comercial Mexicana

Photo gallery for Royal Solaris Los Cabos & Spa - All Inclusive

2 outdoor pools, pool loungers
Property video
2 outdoor pools, pool loungers
Children's area
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Breakfast included
  • Room service
  • Bar
  • Hot tub
  • 24/7 front desk
The current price is AU$385
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
Blvd San Jose Lote 10, Campo de Golf, San José del Cabo, BCS, 23400
  • San Jose del Cabo Art District
    ‪4 min drive‬
  • Costa Azul Beach
    ‪4 min drive‬
  • Palmilla Beach
    ‪5 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Balcony Partial Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Balcony Partial Ocean View

8.0 out of 10
Very good
(65 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Balcony

7.8 out of 10
Good
(170 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony, Oceanfront

Deluxe Room, Balcony, Oceanfront

Deluxe Room, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

Deluxe Room Balcony, 1 King Bed, Jetted Tub, Ocean View

8.4 out of 10
Very good
(25 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony, Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Balcony, Ocean View

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Renovated in 2022
Blackout curtains
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Partial Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Superior with Partial Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Room Standard with Garden View

Free minibar, in-room safe, desk, blackout curtains

Room Standard with Garden View

  • 40 sq m
  • Sleeps 4

View all photos for Room Superior with Sea View

Free minibar, in-room safe, desk, blackout curtains

Room Superior with Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4

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Zadún, a Ritz-Carlton Residences, Los Cabos

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  • Pool
  • Spa
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The price is AU$6,509
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2 Sept - 3 Sept
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About the area

San José del Cabo

An all-inclusive stay in San José del Cabo awaits you at Royal Solaris Los Cabos & Spa - All Inclusive. Within a 30-minute stroll, you'll find Plaza Mega Comercial Mexicana and San Jose del Cabo Art District. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The buffet restaurant, Cafe Solaris, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Meeting rooms and a conference centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 6:30 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Zona Hotelera property include Palmilla Beach and Puerto Los Cabos Golf Course.

What's nearby

  • Playa Hotelera - 3 min walk - 0.3 km
  • Plaza Mega Comercial Mexicana - 12 min walk - 1.1 km
  • San Jose del Cabo Art District - 4 min drive - 2.0 km
  • Costa Azul Beach - 4 min drive - 3.1 km
  • Palmilla Beach - 5 min drive - 4.6 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 20 min drive

Restaurants

  • ‪Zài - ‬3 min walk
  • ‪Nidito - ‬7 min walk
  • ‪Casero - ‬4 min walk
  • ‪Cielomar - ‬5 min walk
  • ‪La Plaza - ‬11 min walk

About this property

Royal Solaris Los Cabos & Spa - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Plaza Mega Comercial Mexicana
Royal Solaris Los Cabos & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Royal Solaris Los Cabos & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis. A complete renovation of Royal Solaris Los Cabos & Spa - All Inclusive was completed in 2022.

Smoking is allowed in designated areas at this 3.5-star San José del Cabo property.

  • 1 building
  • 390 guestrooms or units
  • 5 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royal Solaris Los Cabos & Spa - All Inclusive offers 390 accommodations with free minibar items and a safe. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

3 outdoor pools, pool umbrellas

Krystal Grand Los Cabos - All inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.6 out of 5, Good, 2,160 reviews
The price is AU$374
includes taxes & fees
2 Sept - 3 Sept
Krystal Grand Los Cabos - All inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Panchos
  • Rosmarinus
  • Zai

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Lift (157 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Renovated entire property - 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Solaris Los Cabos & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 13 per person (one way)
  • Airport shuttle fee per child: USD 13 (one-way), (from 5 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive San Jose Del Cabo
Royal Solaris Los Cabos San Jose Del Cabo
Royal Solaris Los Cabos
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive Hotel San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Hotel Royal Solaris Los Cabos & Spa - All Inclusive
Royal Solaris Los Cabos All Inclusive Hotel
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San Jose del Cabo
Royal Solaris Los Cabos All Inclusive San Jose del Cabo
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos All Inclusive All-inclusive property
Royal Solaris Los Cabos All Inclusive
Royal Solaris Los Cabos Spa All Inclusive
Royal Solaris Los Cabos & Spa - All Inclusive San José del Cabo

Frequently asked questions

What is the cancellation policy at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royal Solaris Los Cabos & Spa - All Inclusive?

As of 1 Sept 2025, prices found for a 1-night stay for 2 adults at Royal Solaris Los Cabos & Spa - All Inclusive on 2 Sept 2025 start from AU$385.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, Royal Solaris Los Cabos & Spa - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, Royal Solaris Los Cabos & Spa - All Inclusive is a short 4-minute walk from Playa Hotelera. Fun beach activities include yoga and volleyball.

Is there a spa on site at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, there is an onsite spa at Royal Solaris Los Cabos & Spa - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a pool?

Yep, and guests love it! Royal Solaris Los Cabos & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royal Solaris Los Cabos & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royal Solaris Los Cabos & Spa - All Inclusive?

Royal Solaris Los Cabos & Spa - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Royal Solaris Los Cabos & Spa - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Royal Solaris Los Cabos & Spa - All Inclusive.

Is Royal Solaris Los Cabos & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Royal Solaris Los Cabos & Spa - All Inclusive is a hit with families.

Does Royal Solaris Los Cabos & Spa - All Inclusive serve breakfast?

You bet, free buffet brekkie is served daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Royal Solaris Los Cabos & Spa - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Royal Solaris Los Cabos & Spa - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Solaris Los Cabos & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Royal Solaris Los Cabos & Spa - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Royal Solaris Los Cabos & Spa - All Inclusive?

There isn't one on site, but Punta Sur Golf Course is a short 17-minute walk away.

Royal Solaris Los Cabos & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 716 out of 1952 reviews
Rating 8 - Good. 501 out of 1952 reviews
Rating 6 - Okay. 372 out of 1952 reviews
Rating 4 - Poor. 195 out of 1952 reviews
Rating 2 - Terrible. 168 out of 1952 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rache

Travelled with group
Disliked: Amenities
Bad service bad food bad everything..even worse if you a person of color!!!!
Stayed 3 nights in May 2025

2/10 Terrible

Nick

Disliked: Cleanliness, amenities, property conditions & facilities
I accidentally booked the wrong resort and realized the mistake upon arrival. While I understand the error was on my end, I was surprised and disappointed by how unhelpful the hotel was in trying to assist. They wouldn’t offer even basic support in transitioning to their sister resort next door. It felt like they were more focused on policies than on providing a good guest experience.
Stayed 4 nights in May 2025

6/10 Okay

Ken

Stayed 3 nights in May 2025

6/10 Okay

Molly

Travelled with group
Liked: Cleanliness
Rooms were okay, communication about availability amenities was nonexistent, the all-inclusive food was poor, buffet times not communicated either. Hotel does have a spa but masseuse was either distracted or just poorly trained, no uniformity to the massage flow, often times used just one hand basically just lightly touching. Almost felt like they were on their phone or something while performing the massage. Overall not impressed, would not stay here again.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Property was not as clean as I would have liked. Food was not exceptional just okay. Rooms were not clean and had multiple issues. At one point we had water leaking from the floor above. Shower, sink, and toilet was clogged at one point. The staff was great.
Stayed 6 nights in May 2025

10/10 Excellent

Jose Chavarria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Truly enjoyed our time at this resort. Atmosphere was exactly what were wanting for our family.
Stayed 4 nights in May 2025

10/10 Excellent

Eliseo Alejandro Del

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people here are always wonderful. We have been many times and always can’t wait for the next time. Great family environment, entertainment, staff is accommodating and friendly. We didn't get to go to the restaurants this time. But the food was always great. Would be nice if they could accommodate when multi-families travel together at the restaurants. Still - can’t wait until next time.
Stayed 5 nights in May 2025

2/10 Terrible

Meg

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was disgusting smelled bad. “All inclusive” but barely had access to decent food the entire time. Nothing opened until mid day besides a breakfast buffet that your sick of after day 1. I would never go back or ever recommend this place.
Stayed 5 nights in May 2025

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

Lisa Michelle

Disliked: Amenities, property conditions & facilities
Unhelpful staff, very limited food selection.
Stayed 3 nights in May 2025

10/10 Excellent

Prabhulaiah

Stayed 3 nights in May 2025

2/10 Terrible

Carla

The pool and pizza was great. Customer service at check in was awful. Food options are limited.
Stayed 4 nights in May 2025

2/10 Terrible

Jose miguel garcia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old the rooms smells bad. Shower to moody The restaurants people how serving are in respectfully if you ask something they respond in the bad way food is not good not many options
Stayed 4 nights in May 2025

8/10 Good

Cynthia Chantal

Stayed 7 nights in May 2025

2/10 Terrible

tony

Travelled with family
Disliked: Cleanliness
I don’t normally write negative reviews, but this was disappointing. I let the front desk know right away about a broken bath plug in our room — I had to ask three times, and still, no one fixed it during our 3-night stay. Makes you wonder how they’d handle bigger problems.
Stayed 3 nights in May 2025

10/10 Excellent

Jesus Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good service..the pool is amazing
Stayed 3 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal great location!

People were VERY nice! The location was PERFECT! Great shopping and fun music across the street. Food was pretty good at the buffet and the hotel overall was in good condition. Prices were great too! The only thing I didn’t like about the hotel was the cheap pool chairs, towels that felt like sand paper (beach towels were thin & small and 1 didn’t cover the chair but couldn’t get 2).
Stayed 4 nights in May 2025

10/10 Excellent

Ricardo, Carpentersville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place for vacations,
Stayed 4 nights in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jailina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was perfect beachfront experience and about 30 minutes from downtown which allowed us a peaceful experience away from the busy downtown area
Stayed 3 nights in May 2025

6/10 Okay

Stephen

Stayed 5 nights in May 2025

6/10 Okay

Antonino

Travelled with family and small children
N/a
Stayed 4 nights in May 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was pretty clean, staff was friendly, wood fire pizza was delicious. The rest of the food was what you’d expect for an all inclusive. Overall a good experience though.
Stayed 3 nights in May 2025

8/10 Good

Grace, Menifee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool,grout had what appeared to be black mold. My suggestion is pool needs to be acid washed. Also, pool chairs were dirty, they had a lot of stains and bird poop on them, they need a good cleaning. Rooms were clean and nice, bedding was a little too hard for my liking. Air condition worked great! Food was decent. Drinks had a weird little taste. we had an okay stay, but wouldn't stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Carlie

Stayed 3 nights in May 2025