2/10 Terrible
T'ai Li
17 June 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I was traveling for my mother being halo flight to SA for a TBI and I needed a room with my 7rold daughter. If i was alone i might have tolerated it for the price but it would have still been wrong. You can tell they really try to keep up, but the floor was damaged and wet, the door had been busted many times before and was on the ground by a highway overpass and two convenient stores with 30 homeless people when i got there at 5 am i tried to get in early by getting the reservation before midnight but i missed it and they were kind telling me to come at 10am and then again noon to check in early because we were up all night. But i got in and had to nap for an hour before i just couldnt let us stay there. There was also dirtyness on the bathroom door and the shower had beed beaten by people before. It was obviously a seedy place that like i said i wouldnt mind by myself for the price, but it still would have been dangerous just for me. The staff was great and i understand working hotels before. But it isn't ok really. There was blood on the ceiling too. They also said they already refunded me and that i need to have Hotels.com finish the refund to me. I also have pictures but your 'add a photo' isnt working. Please contact me at crypticmoon@gmail.com to receive pictures and for my refund. Thank you.
T'ai Li
Stayed 2 nights in Jun 2025
