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Hotel Neutor Express

3.0 star property

Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Meeting facility
Reception
Bar (on property)
Comfort Double Room, Balcony

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry room
The current price is AU$121
includes taxes & fees
7 June - 8 June

Explore the area

View map
Neutorstrasse 9, Salzburg, 5020
  • Place, Getreidegasse
    ‪5 min walk‬
  • Place, Mozart's Birthplace
    ‪6 min walk‬
  • Place, Salzburg Christmas Market
    ‪9 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

7.2 out of 10
Good
(15 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(22 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

7.2 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Salzburg

Hotel Neutor Express places you in the centre of Salzburg, connected to the convention centre and within just a 15-minute stroll of popular places like Salzburg Christmas Market and Mirabell Palace. Highlights at this hotel include a bar/lounge and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a terrace and dry cleaning/laundry services. Added amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class Riedenburg hotel include Sigmundstor Tunnel and Pferdeschwemme Horse Well.

What's nearby

  • Getreidegasse - 5 min walk - 0.5 km
  • Mozart's Birthplace - 6 min walk - 0.6 km
  • Old City Hall - 6 min walk - 0.6 km
  • Mirabell Gardens - 9 min walk - 0.8 km
  • Salzburg Christmas Market - 9 min walk - 0.8 km

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • Salzburg (SZG-W.A. Mozart) - 7 min drive

Restaurants

  • ‪Sternbräu - ‬7 min walk
  • ‪Meissl & Schadn - ‬6 min walk
  • ‪Balkan Grill Walter (1. Salzburger Bosna Grill) - ‬6 min walk
  • ‪220 Grad - ‬7 min walk
  • ‪Humboldt Stubn - ‬8 min walk

About this property

Hotel Neutor Express

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Neutor Express. For a fee, parking is available.

This 3-star Salzburg hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Neutor Express offers 45 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 50101-000082-2020

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

What is the cancellation policy at Hotel Neutor Express?

Hotel Neutor Express offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Neutor Express?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on 7 June 2026 start from AU$121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Neutor Express?

Yep, Hotel Neutor Express has a self car park for EUR 19 per day. A self car park is also available, for a fee.

Does Hotel Neutor Express serve breakfast?

Yep, buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Neutor Express?

No, Hotel Neutor Express does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Neutor Express?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Neutor Express?

No, only service animals are allowed.

Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 93 out of 471 reviews
Rating 8 - Good. 163 out of 471 reviews
Rating 6 - Okay. 121 out of 471 reviews
Rating 4 - Poor. 67 out of 471 reviews
Rating 2 - Terrible. 27 out of 471 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Mercedes

Liked: Cleanliness
This Hotel is basic and rooms a little bit old but it is clean, there are not big amenities, so for a couple nights its working. Near from old town around 10 minutes walk however there are public transport in front . The receptionist are kind and helpful. The bed comfortable and heating was ok. I think the one bad thing it was shower door it was difficult to close.
Stayed 3 nights in Feb 2026

8/10 Good

Sidharth

Stayed 1 night in Jan 2026

10/10 Excellent

Rimmi

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 1 night in Jan 2026

6/10 Okay

Eishnoor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A Good Stay in the Center of the City with Just 1 min to the Bus Stop
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Basic hotel. Shower was quite odd.. half a wall on the tub that barely covers the faucet so you must hold it to make sure water does not get everywhere. Clean bathroom with counter space. Very close walk to old town and the reception gives you free bus pass to get around. But stop right out front. Overall nice, convenient basic stay.
Stayed 2 nights in Dec 2025

4/10 Poor

Madeleine, Gatineau

Stayed 1 night in Dec 2025

6/10 Okay

Laura

Bed was comfy and clean. Room is bare minimum. .
Stayed 1 night in Dec 2025

4/10 Poor

SUET KIU VANESSA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here with my family for two nights. The room was spacious and came with a balcony and two bathrooms, which was convenient. Most of the staff were friendly. However, the hygiene and maintenance were disappointing. One of the tumblers provided was dirty, and only two were supplied despite the room being advertised for 3-4 guests. There was no kettle or refrigerator in the room. The radiators and one of the lamps were not working, and the hand wash and body wash were incorrectly placed. The coating on the shower head was peeling, which could potentially cause injury. Breakfast was not included and required an additional payment.
Stayed 2 nights in Dec 2025

6/10 Okay

Josee

Liked: Cleanliness, staff & service
2 star hotel close to the Cathedral
Stayed 3 nights in Nov 2025

8/10 Good

Datya

Liked: Property conditions & facilities
The room was cleaned every day. Easy check in and check out.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joshua Vitruvius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning receptionist is super friendly and nice, the hotel is convenient with delicious tap water, it has a nice environment or neighborhood, it’s close to the city center after walking under cute tunnel, nice pop culture decors, etc. Mght come back here on my next trip in 5 years.
Stayed 1 night in Nov 2025

4/10 Poor

Douglas, Syracuse

Disliked: Cleanliness, amenities
The room (109) was pretty awful. Gross, in fact. Weathered. Soiled. Stained. Broken.
Stayed 2 nights in Oct 2025

8/10 Good

GIMYOUNG, OTTAWA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 1 night in Oct 2025

8/10 Good

GUSTAVO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are okay, clean, bed comfortable. The location was really close to the Old Town by walk.
Stayed 3 nights in Oct 2025

4/10 Poor

Hon-Der

Liked: Staff & service
Disliked: Property conditions & facilities
Missing key item - coffee maker and tea bag/instant coffee.
Stayed 1 night in Oct 2025

6/10 Okay

Milagros

Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Stayed 3 nights in Oct 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to old town. Multiple food options And shopping if thats your thing. Just cross the road walk through the tunnel and your in the thick of it, thats if you can drag yourself away from the Vietnamese food hut at the entrance to the tunnel.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel served it's purpose for our time in Salzburg. There were not a lot of amenities. No fridge or coffee in the room and the coffee machine and other vending machine in the lobby were broken. Basically it was a nice little patio and place to sleep within walking distance to the city. No bells or whistles.
Stayed 3 nights in Sep 2025

2/10 Terrible

Christo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is unprofessional and rude.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hakim

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good.
Stayed 1 night in Sep 2025

6/10 Okay

Trung Minh

Liked: Cleanliness
Average lodging overall, it worked for short stay. Hall wayvin the Expeess (pink) building was a bit run-down. No air conditioning but glad the windows open. About 10-15 minutes into the main tourist area, otherwise not much around, pretty quiet.
Stayed 2 nights in Sep 2025

2/10 Terrible

Witchious

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

It was shocking, from the arrogant reception staff who had a sarcastic answer to all questions, to the dirty batchroom with old pube hair, to a matress thats so worn out it feels like sleeping on a boat. Will definitely not visit again.
Stayed 2 nights in Sep 2025

6/10 Okay

Shuhui

Stayed 4 nights in Sep 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok clean tidy.good price and central number 10 from airport to outside hotel. Down side we got there early had to wait till 3pm for check in.also very noisy outside building work started at 6.45am drilling
Stayed 3 nights in Sep 2025