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Crystal Inn Hotel & Suites West Valley City

3.0 star property

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Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

The current price is AU$159
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Utah First Credit Union Amphitheatre
    ‪13 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(134 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the area

West Valley City

Crystal Inn Hotel & Suites West Valley City places you steps from Hale Center Theater and within a 10-minute stroll of Maverik Center. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. 1410 square feet (131 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also RV/bus/truck parking, along with the convenience of a free airport shuttle. .Within a 15-minute drive of this 3-property class West Valley City hotel, attractions include Delta Center and Salt Palace Convention Center.

What's nearby

  • Hale Center Theater - 2 min walk - 0.2 km
  • Maverik Center - 5 min walk - 0.5 km
  • Salt Palace Convention Center - 9 min drive - 13.0 km
  • Utah First Credit Union Amphitheatre - 13 min drive - 20.5 km
  • University of Utah - 15 min drive - 18.7 km

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬20 min walk
  • ‪Handel’s Homemade Ice Cream - ‬19 min walk
  • ‪The Westerner Dance Hall, Bar & Grill - ‬17 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1410 square feet (131 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Free self parking is available.

This 3-star West Valley City hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1410 sq ft of conference space
  • 131 sq. m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Frequently asked questions

What is the cancellation policy at Crystal Inn Hotel & Suites West Valley City?

Crystal Inn Hotel & Suites West Valley City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystal Inn Hotel & Suites West Valley City?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites West Valley City on 29 Mar 2026 start from AU$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystal Inn Hotel & Suites West Valley City?

Yep, Crystal Inn Hotel & Suites West Valley City has a free self car park.

Does Crystal Inn Hotel & Suites West Valley City have a pool?

Yep, and guests love it! Crystal Inn Hotel & Suites West Valley City has an indoor pool.

What makes Crystal Inn Hotel & Suites West Valley City a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Crystal Inn Hotel & Suites West Valley City.

Is Crystal Inn Hotel & Suites West Valley City family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crystal Inn Hotel & Suites West Valley City is a hit with families.

Does Crystal Inn Hotel & Suites West Valley City serve breakfast?

You bet, our visitors adore the free buffet breakfast here! Offered on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crystal Inn Hotel & Suites West Valley City?

Yep, there's a free airport shuttle that runs 24 hours a day.

What time are check-in & check-out at Crystal Inn Hotel & Suites West Valley City?

Check-in begins at 3 PM. Check-out time is noon.

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1375 out of 2025 reviews
Rating 8 - Good. 411 out of 2025 reviews
Rating 6 - Okay. 136 out of 2025 reviews
Rating 4 - Poor. 55 out of 2025 reviews
Rating 2 - Terrible. 48 out of 2025 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Pat

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was rude and unaccomidati g at 5:00 pm on Christmas Eve regarding a policy I knew nothing about. No leeway even though the room was guaranteed by my daughter. It was her Christmas gift to me and I couldn’t use it because they would not take Venmo or cash as the method of payment for incidentals. But she was very rude. Also pool was closed for renovation which was disappointing if we could have checked in. We ended up having to drive 2 hours home in a terrible storm because of this.
Stayed 1 night in Dec 2025

2/10 Terrible

Brandon

Stayed 1 night in Dec 2025

10/10 Excellent

Mark, Bothell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was as advertised
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice chain style hotel with large comfortable rooms. Everything was clean and in good condition. Staff were very friendly and provided excellent service. Only drawback was the noise coming from the room above us and outside our door. It wasn’t terrible but noticeable. If noise bothers you, ask for a top floor room.
Stayed 3 nights in Dec 2025

6/10 Okay

Antares

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The customer service was really subpar, which is a shame because this is easily one of the more comfortable hotels in its price range I’ve stayed at in the area! I always felt like the employees hated dealing with guests, like they would’ve preferred not to interact with me. This really put a damper on my stay, which is really unfortunate. I liked the breakfast, I felt it was really good for hotel food. My room was also very comfortable, especially the bed. Still, with service like this, I wouldn’t recommend it to others, and I wouldn’t stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great.
Stayed 1 night in Dec 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service, amenities
Room was good. Except for the neighbor who decided to watch his tv with his volume full blast. Called front desk and they did turn it down a smidge. Do not have a connected door to the next room.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynaun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. I had a minor problem which was resolved VERY QUICKLY. Breakfast was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Raghav

Stayed 1 night in Dec 2025

10/10 Excellent

Gaylynn

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, property conditions & facilities
Great little room for the night. Breakfast was amazing. Staff was wonderful. Definitely recommend staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, rooomy, short toilet (I like t a ll ones).
Stayed 1 night in Dec 2025

10/10 Excellent

Aimee

Stayed 1 night in Dec 2025

8/10 Good

Carol

Stayed 1 night in Dec 2025

6/10 Okay

Brittany

Travelled with family, Business traveller
Disliked: Amenities
BE WARNED. 113 DOLLARS PER PET FEE, LESS THAN 25 LBS. Staff was friendly though.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always clean and quiet. Wonderdul staff and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Connie

Stayed 1 night in Dec 2025

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Randy

Rooms are very nice, it was large a just perfect for our stay. The staff was very friendly and attentive. One of the best things about the hotel was the breakfast. Hot and fresh and delicious both mornings. Will look to make this our stay when ever we come to SLC.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as usual when i stay at this location
Stayed 2 nights in Dec 2025

10/10 Excellent

Christy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
So close to maverick center and eating places and the breakfast is great also clean rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was great desk clerk was warm, welcoming and helpful. The motel was clean and well kept. The room was wonderful and the breakfast was better than anything I've experienced before. Check out was great as well. Staff was helpful and upbeat. This will be my new go to motel for our frequent trips to SLC!
Stayed 1 night in Dec 2025