See all properties
Save

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

4.0 star property
Family-friendly hotel connected to the convention centre in Vila-Seca with 3 outdoor swimming pools

Photo gallery for PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Property grounds
Creator video - submitted by Anastasiia Savkina
Business centre
Minibar, in-room safe, desk, laptop workspace
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
The current price is AU$228
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
Avda Alcalde De Pere Molas s/n, Vila-Seca, Tarragona, 43480
  • Place, PortAventura World
    ‪8 min walk‬
  • Place, Ferrari Land
    ‪9 min walk‬
  • Place, Cala Font Beach
    ‪7 min drive‬
  • Airport, Reus (REU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds OR 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Queen Beds

View all photos for Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 24 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Queen Beds

View all photos for Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • Sleeps 1
  • 2 Double Beds

View all photos for Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
Desk
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

About the area

Vila-Seca

You'll be connected to the convention centre at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land, and within a 20-minute stroll of PortAventura World and Ferrari Land. Highlights at this family-friendly hotel include 3 outdoor swimming pools, a water park and a restaurant. .The buffet restaurant, Buffet Grand Hall, serves international cuisine and is open for breakfast and dinner. The River Bar is the hotel's own bar, serving drinks along with lunch. Enjoy the seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Business amenities include meeting rooms and a business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of a free theme park shuttle. .Within a 15-minute drive of this 4-property class Vila-Seca hotel, attractions include Tarragona Port and Cala Font Beach.

What's nearby

  • PortAventura World - 8 min walk - 0.7 km
  • Ferrari Land - 9 min walk - 0.8 km
  • Lumine Mediterránea Beach Club & Golf Community - 4 min drive - 2.1 km
  • Cala Font Beach - 7 min drive - 5.2 km
  • Aquopolis Costa Dorada - 7 min drive - 4.8 km

Getting around

  • Salou Port Aventura Station - 14 min drive
  • Barcelona El Prat Airport (BCN) - 73 min drive

Restaurants

  • ‪Cervecería de l'Estació - ‬12 min walk
  • ‪Mediterrània - ‬13 min walk
  • ‪Cafe Saula - ‬13 min walk
  • ‪Buffet Bohio - ‬7 min drive
  • ‪Mérida Restaurant - ‬7 min drive

About this property

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Family-friendly hotel connected to the convention centre in Vila-Seca with 3 outdoor swimming pools
PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land offers its guests a water park (surcharge), 3 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land.

This 4-star Vila-Seca hotel is smoke free.

  • 501 guestrooms or units
  • 6 levels
  • 9 buildings
  • Conference rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land offers 501 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 583 reviews
The price is AU$237
includes taxes & fees
26 Oct - 27 Oct
Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6 to 15 for adults and EUR 6 to 15 for children
  • Towels fee: EUR 15 per person, per stay (or guests may bring their own)
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy.

Property Registration Number HT-000855

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • The seasonal pool will open in April and close in October.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

PortAventura Gold River
PortAventura Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included Salou
PortAventura Hotel Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included
PortAventura Gold River Theme Park Tickets Included Salou
PortAventura Gold River Theme Park Tickets Included

Frequently asked questions

Are there any beaches close to PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

The closest beach to PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land is Cala Font Beach (3.7 km).

How much does it cost to stay at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land on 2 Oct 2025 start from AU$222.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land have a pool?

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from April to October.

Does PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land have a waterslide?

No, there is no waterslide at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land, but PortAventura World is a short 15-minute walk away.

Is PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as highchairs and free infant beds in the guestrooms, it's no surprise that PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land is a hit with families.

Does PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land serve breakfast?

You bet, buffet breakfast is on offer daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

No, PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land does not offer an airport shuttle service.

Is there a bar or restaurant at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

No, pets are not allowed.

Reviews

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 767 reviews
Rating 8 - Good. 267 out of 767 reviews
Rating 6 - Okay. 92 out of 767 reviews
Rating 4 - Poor. 32 out of 767 reviews
Rating 2 - Terrible. 22 out of 767 reviews

Reviews

10/10 Excellent

Sally Ann

Liked: Cleanliness, amenities, property conditions & facilities
Nicely themed comfortable beds Nice food
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the overall visit, facilities were great, buffet was well organised! Unfortunately I did have someone next to me who had a child making a lot of noise so it did mean not much sleep, but would happily return! Staff were very friendly also!
Stayed 2 nights in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value, limited amenities.

Room was nice, the hotel itself is themed amazingly. The main buffet was a bit of a scrum with huge lines but ultimately staff worked with urgency and got people through. Very much organised chaos. Reception were excellent, they had our room ready when we arrived at 9am and offered us a late checkout too. Proximity to the park is also a huge plus. For a four star hotel I would have expected more in room amenities, like a working extractor fan, amenity kits in the bathroom, a second pillow, but overall as a place to crash after a long day in the park it worked quite well.
Stayed 4 nights in Apr 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our stay!
Stayed 2 nights in Apr 2025

6/10 Okay

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One park closed and the other partially open

I booked this hotel mainly because park entrances were included, but to my surprise, only one of the two parks advertised (Ferrari Land) was open. Even the open park had maybe 15% of the attractions running. I understand it might be seasonal, but this should have been clearly disclosed at the time of booking, not something to find out after arriving.
Stayed 1 night in Mar 2025

10/10 Excellent

Eberechukwu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Clean friendly staff nice food and easy access to the park
Stayed 3 nights in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Pninit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at the PortAventura Gold River Hotel. We stayed in the Wild West area—it was incredible! The setting was so immersive, the kids were thrilled, and everyone we met was super friendly. I highly recommend it for a fun family getaway!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel with direct access to park

Check in was slow as room wasn't ready even until about 4pm so we had to wait at the lobby for about an hour which was a bummer as we had rushed to end our half day tour by 3pm. Hard to figure out where our room was from the map as we had to head outdoors and identify the right building. Dinner timing is a little restrictive as need to prebook a timeot and it's difficult to get the time slot you want on the first day since those who stayed the night before would have done it way earlier. Direct park access was great though, so I would recommend still because of that.
Stayed 2 nights in Dec 2024

4/10 Poor

fawad

Stayed 1 night in Dec 2024

8/10 Good

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mr colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Awrad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Reception staff were not helpful at all, provided with a room with poor air condition I asked to be fix but nothing changed. requested for a taxi reservation and they inform me that they did the reservation, but they did not, and I ended up wasting 40 min waiting. the hotel serve a dinner which ends at 10 PM and after 10 there is no other food option but the bar which served only one type of sandwich on that night, tried to order food from outside but the hotel did not allow the driver to come in! their first justification was that the hotel policy don't allow ordering food from outside restaurants, because the hotel provides food and drink! then when I asked them so if I show up coming from outside with food would you stop me and not allow me to enter the hotel? they said no! they just did not have a proper justification for not allowing the driver to come in, I agreed to go to him myself but because of the heavy rain condition I asked for a golf cart to take me at the gate and of course they refused! the hotel has another strange policy, if you have the VIP reservation then you are allowed to enter the park at the day of your check in even prior checking in time which is at 3. but if you arrive before 3 you will be paying a luggage storage fees if you left your luggage with them to enjoy the VIP access! couldn't the hotel provide a luggage storage for VIP reservations! will never stay at the hotel again
Stayed 2 nights in Nov 2024

8/10 Good

Clive

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

David

Travelled with family

The room was good but everything else ……..

When we were allocated the room at 4.30 pm we discovered that the room had not been cleaned. We finally received the room at 5.30 pm. The room was very nice, although no hot drink facilities - it was in the Callaghan Hotel. The food at the evening buffet was awful. The hotel was super crowded and chaotic - it felt more like a public space than a hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you like buffet food and eating like animals then it’s 5 stars 👍
Stayed 3 nights in Oct 2024

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very pretty, check in was easy, room was ready early. Very close to the parks. Rooms were clean, spacious. Pool area was really lovely. I would stay again at this hotel. Only a few negatives. For a 4* hotel i would expect a kettle and somw tea and coffee, maybe a few biscuits. There was no kettle, not even a bottle of water. Breakfast was included in our stay and had some tea there, the food selection was ok, but did not cager to vegetarians at all. No veggie alternatives. The buffet dinner was just ok, not much selection, and nothing for vegetarian. Check out was easy, just leave and take your key card to get into the park. Reception staff were helpful and ordered us a taxi to vila seca to get the train to Barcelona. I will come back to this hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Paid extra to upgrade to a nicer room which was lovely. The hotel room provided was awful. Very small. Charged for storing luggage the day we arrived & the day we left , even though we had moved from another PortAventura hotel & not needed to use the free tickets. Reception manager very rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place my grandchildren loved it
Stayed 7 nights in Aug 2024