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Hotel PortAventura

4.0 star property
Family-friendly hotel connected to the convention centre in Salou with 4 restaurants

Photo gallery for Hotel PortAventura

Exterior
Property video
Lobby
Exterior
4 restaurants, breakfast, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Housekeeping
The current price is AU$252
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Avda Alcalde Pere Molas,km 2, Salou, 43840
  • Place, Ferrari Land
    ‪5 min walk‬
  • Place, PortAventura World
    ‪6 min walk‬
  • Place, Lumine Mediterránea Beach Club & Golf Community
    ‪15 min walk‬
  • Airport, Reus (REU)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

7.0 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 3 adults & 1 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults & 1 children (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Minibar
  • Sleeps 2
  • 1 Double Bed

About the area

Salou

At Hotel PortAventura, you'll be connected to the convention centre and 3.6 km (2.3 mi) from PortAventura World. Highlights at this family-friendly hotel include 4 restaurants, a water park and free self-parking. .The buffet restaurant, Buffet del Port, serves international cuisine and is open for breakfast and dinner. Cafetería is the hotel's own bar, serving drinks along with light fare. Enjoy the seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, theme park character encounters and a coffee shop/cafe. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. There's also limited parking, along with the convenience of car rentals on site. .In the area of this 4-property class Salou hotel, you'll find Cambrils Beach.

What's nearby

  • Ferrari Land - 5 min walk - 0.4 km
  • PortAventura World - 6 min walk - 0.6 km
  • PortAventura Caribe Aquatic Park - 6 min walk - 0.6 km
  • Lumine Mediterránea Beach Club & Golf Community - 15 min walk - 1.3 km
  • Capellans Beach - 4 min drive - 2.8 km

Getting around

  • Vila-Seca Station - 8 min drive
  • Barcelona El Prat Airport (BCN) - 81 min drive

Restaurants

  • ‪Cervecería de l'Estació - ‬2 min drive
  • ‪Buffet Bohio - ‬12 min walk
  • ‪Cafe Saula - ‬2 min drive
  • ‪Mediterrània - ‬2 min drive
  • ‪Bora Bora - ‬2 min drive

About this property

Hotel PortAventura

Family-friendly hotel connected to the convention centre in Salou with 4 restaurants
Hotel PortAventura offers its guests a water park (surcharge), a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, theme park character encounters, and a vending machine are also featured at the family-friendly Hotel PortAventura. Limited free parking is available on a first-come, first-served basis.

This 4-star Salou hotel is smoke free.

  • 500 guestrooms or units
  • 3 levels
  • 4 buildings
  • 4 dining venues
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Hotel PortAventura offers 500 air-conditioned accommodations with minibars and a safe. 26-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Interior
PortAventura Hotel Gold River
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 783 reviews
The price is AU$226
includes taxes & fees
5 Jan - 6 Jan 2026
PortAventura Hotel Gold River

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15.50 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Buffet del Mar
  • Buffet del Port
  • Cafetería
  • Port Regata

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • Theme park character encounters
  • Water park

Family friendly

  • Arcade/game room
  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Theme park character encounters
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.50 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy.

Property Registration Number HT-000760

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • The seasonal pool will open in April and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel PortAventura Salou
PortAventura Salou
PortAventura
Aventura Hotel Port
Hotel Port Aventura Salou
Port Aventura Hotel
Port Aventura Salou
Portaventura Hotel Salou
Hotel PortAventura Theme Park Tickets Included

Frequently asked questions

Is parking available at Hotel PortAventura?

Yep, Hotel PortAventura has a free self car park. Onsite parking is limited.

How much does it cost to stay at Hotel PortAventura?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel PortAventura on 5 Jan 2026 start from AU$247.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel PortAventura?

The closest beach to Hotel PortAventura is Cambrils Beach (7.4 km).

Does Hotel PortAventura have a pool?

Hotel PortAventura has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April to October.

Is Hotel PortAventura family-friendly?

You bet! With amenities such as a children's pool, theme park character encounters and an arcade, it's no surprise that Hotel PortAventura is a hit with families.

Does Hotel PortAventura serve breakfast?

You bet, buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel PortAventura?

No, Hotel PortAventura does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel PortAventura?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel PortAventura?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel PortAventura?

No, pets are not allowed.

Reviews

Hotel PortAventura Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 239 out of 593 reviews
Rating 8 - Good. 196 out of 593 reviews
Rating 6 - Okay. 99 out of 593 reviews
Rating 4 - Poor. 30 out of 593 reviews
Rating 2 - Terrible. 29 out of 593 reviews

Reviews

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality room, air conditioning effective but quite so easy to sleep with. Multiple pools where there was always space and great selection of food
Stayed 4 nights in Sep 2025

8/10 Good

nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is great. Staff was friendly the 1 hour of early access was great for the kids. There are not a lot of dining options later in the evening at the property, and only one restaurant in the park that accommodates later dining. Also the gym is in bad shape, a lot of the weight machines are broken and the floor had water damage bucking the floor. The sauna and steam work do not work at all and are not completed yet. The rooms were comfortable and clean and location was our main reason for the stay :)
Stayed 2 nights in Aug 2025

2/10 Terrible

Murylo

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say, if you are going as a family STAY AWAY They dont have not even a kettle in the room , if you have to warm some milk for a bottle, well good luck. Be aware, they charge for everything! they create issues to sell the solution. No water? well there is a machine that sell bottles for 4 euro (300ml) Simply the ONLY place i have been that you cannot wear sunglasses on the pool, unless ofc you buy the over expensive glasses cord for 15 Euro. Full board is outright scam, you don't have any restaurant open during the afternoon for lunch. only dinner and breakfast. For 2 adults and 1 toddler, they chaged 70Euro, for poor generic food. The buffet it self i felt i was on a supermarket when covid pandemic hit. everyone just stacking up food. Pool sits, if you want to get any sits, well wake up 7am and put a towel on any sits as seem its not controlled and everyone just go there and put a towel. Your room, has a 50euro fridge that bearly cools water. so good luck buying food. Not gonna even get to the park, you guys check trust pilot instead expedia reviews.
Stayed 7 nights in Aug 2025

2/10 Terrible

Ryme

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in serious need of renovation. It is dirty and there is a bad smell in the rooms and corridors. The ac did not work in our room and there were ants everywhere. In addition, there was a strong smell. We were given another room in which the ac worked but there was a strong smell of cigarette. Not a 4 star hotel. The staff at the reception was really nice and helpful and changed our room quickly.
Stayed 2 nights in Aug 2025

6/10 Okay

Darren Nigel

Travelled with family
Liked: Staff & service, amenities
Was nice, building was a bit tired. Water is expensive. Staff were great though
Stayed 7 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the greatest experience!

Hotel looks lovely on first appearances, the Mediterranean style and feel is very nicely done, however, its very tired and the service we experienced was nothing but awful. We were merely asking for a table to eat in the pool area restaurant to be shouted at by the host because we hadn't booked and therefore couldn't book? Very strange! Her attitude was appalling the way she spoke to us with no respect whatsover! We had to settle for the buffet restaurant in the main hotel area but this was carnage, had to pay set price per person for the food which was cold, bland and full of rude people pushing in with no regard. Trying to get a drink took an age, by which point was all I wanted. Hotel room was stinky and felt unhygenic. Could do with an overhaul to bring it back to a higer standard which I am sure at one time it would have been. Although convenient for the park entrance I would rather have stayed in a more decent hotel down the road.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for theme park
Stayed 1 night in Jul 2025

6/10 Okay

Tom

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, great service and a great sleep after busy days at the parks. Such a nice feeling to just have the short walk from the gate straight to hotel after being on feet all day .
Stayed 1 night in Apr 2025

2/10 Terrible

laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservamos desde el 17 al 19 de abril, con dos dias de parque incluido, del cual solo pudimos usar un día, ya que el staff completo tanto del parque como del hotel decidieron hacer una huelga y el parque no estaba funcionando y el hotel con servicio limitado, empezando por el desayuno que estaba supuesto a ser bufett fue un desayuno con pan y frutas, vasos, platos y cubiertos desechables. El servicio del personal HORRIBLE! Nos sentimos maltratados, sobre todo por el señor de la recepción que atiende en la noche Sasha, con manejo completamente despectivo, sínico y poco colaborador. No volveremos NUNCA! Aparte de tener ahora que tomarnos la molestia de reclamar el reembolso por el día de parque que no pudimos utilizar y los servicios no proporcionados. CIERREN ESO!
Stayed 2 nights in Apr 2025

8/10 Good

Kirsty

Travelled with family
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eugen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Great stay, good food and friendly customer service!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ekaterina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved our stayed here! Staff is super nice and very approachable We will def come back!!
Stayed 4 nights in Jun 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staying at this hotel is great from a convenience perspective. We had a bit of trouble getting to the hotel when we first arrived - because it is inside the park, and we walked from the train station, we couldn’t figure out how to get to the hotel without tickets. I ended up having to stand in line for half an hour at Customer Service to get someone to let us into the park to get to the hotel. We definitely weren’t the only ones in this situation. The rooms aren’t ready until 3pm, and we were a bit early so once we were checked in they suggested that we put our bags in their luggage lockers ($) so we could go into the park. When we got to the luggage lockers however, there were none left so we couldn’t use the park until our room was ready. When we finally got to the room I was surprised to see 2 double beds and a window seat with a bare mattress instead of the 1 king & 2 twins I had booked on Expedia. Not sure if that window seat was meant to be a bed but there was no bedding for it. We were so tired from all the stress leading up to that moment that we just kept the room and didn’t talk to reception about it. HOWEVER, from that point on the experience was great. The rooms were clean and the location is amazing. Hot tip: the a/c is only on when there is a card in the slot so we used a random card from my wallet to keep it on while we were in the park (since our room keys are also park keys (so they needed to stay with us)).
Stayed 2 nights in Aug 2024

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Hotel Portaventura stay 7 nights

I booked a room on hotels.com and made sure i booked a double room with x 2 king beds. When at the property the woman said it wasn't guaranteed? Why is that when i specifically booked for the reason of x 2 king beds. She was giving us a king bed and pop up bed for my 14 year old. Not good enough, so i spoke with manager why gave me what i booked originally. Once in the room, the air conditioning did not work as room at 28°, got moved but room was worse as there was a sewage smell. I complained again and nothing was done about it.
Stayed 7 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting PortAventura as it’s directly adjoined to the park. Rooms are comfy and clean, they could do with a bit of updating and repair in places but nothing to be of concern. Pool is amazing and loved by the kids to cool off.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend PortAventura Resort. The rides are extremely enjoyable for all ages!! The full board option is worth doing too. The varity of food restaurants allows you to try different food each day all week!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Ruth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room very tired and dirty in areas. Black mould in bedroom. Dirt and dust clogging bathroom fan. Mould and mildew around bath. Dirty grout. Staff at reception unfriendly. Positive is the location for access to park...for this it's perfect but definitely not a 4 star hotel
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Jolly boys holiday to PortAventura theme park.

I requested two single beds, one for myself and one for a child. We were given One double bed. The food in the allocated restaurant was very good. The drinks and food in the park was very expensive. The best thing about our holiday was the fact that we were allocated (after enquiring) A disability pass for my child. This was the making of our holiday because it meant he did not have to queue for long periods of time in the blistering heat which he would’ve found impossible. The staff on the rides around the theme park were very professional. My child, who is disabled said his holiday was very good and he would like to do it again. I agree.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pippa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic theme park stay

Great location for the theme park, lovely relaxing pool for the hot afternoons albeit with quite strict rules, buffet breakfast and dinner were both great with good amount of choice. Luggage storage was €5 for a locker big enough for a large suitcase all day.
Stayed 2 nights in Jul 2024

6/10 Okay

Oscar

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is very convenient for those who want to enjoy the adjacent port aventura park (this park is simply world class). The gardens around the property are meticulously maintained and the hotel looks fancy on the exterior. With regards to the room we had some issues: AC is not too powerful (it won’t go below 21C); our room smelled like damp and we had mold in the bathroom’s ceiling. We also ran out of toilet paper, called reception to ask for a replenish and nobody came over. Had to use a public washroom near reception. Food options around are good. In general my family and myself had a good time at the hotel but don’t have very big expectations. Thank you,
Stayed 2 nights in Jul 2024