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Holiday Inn Express Sacramento Convention Center, an IHG Hotel

Property class: 3

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
728 16th St, Sacramento, CA, 95814
  • Place, Memorial Auditorium
    ‪5 min walk‬
  • Place, Sacramento Convention Center
    ‪7 min walk‬
  • Place, California State Capitol
    ‪13 min walk‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪19 min drive‬

Room options

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About the area

Sacramento

Holiday Inn Express Sacramento Convention Center, an IHG Hotel puts you in the heart of Sacramento, within a 20-minute stroll of popular places like Sacramento Convention Center and California State Capitol. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers a fitness centre, a business centre and a 24-hour front desk. Plus you'll find dry cleaning/laundry services, free newspapers in the lobby and multilingual staff. .With a stay at this 3-property class Downtown Sacramento hotel, you'll be 1.7 km (1.1 mi) from Golden 1 Center and 4.5 km (2.8 mi) from Discovery Park.

What's nearby

  • Memorial Auditorium - 5 min walk - 0.5 km
  • Sacramento Convention Center - 7 min walk - 0.6 km
  • K Street Mall - 8 min walk - 0.7 km
  • Sacramento Capitol Park - 10 min walk - 0.9 km
  • California State Capitol - 13 min walk - 1.1 km

Getting around

  • Sacramento Valley Station - 6 min drive
  • 12th and I Station - 9 min walk
  • Sacramento, CA (SMF-Sacramento Intl.) - 19 min drive

Restaurants

  • ‪La Costa Cafe - ‬6 min walk
  • ‪Public Market Bar - ‬9 min walk
  • ‪Mikuni - ‬5 min walk
  • ‪Cafeteria 15L - ‬8 min walk
  • ‪Noah's Bagels - ‬9 min walk

About this property

Holiday Inn Express Sacramento Convention Center, an IHG Hotel

You'll find a business centre on site. Free breakfast is served. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Sacramento Convention Center, an IHG Hotel.

This 3-star Sacramento hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
Holiday Inn Express Sacramento Convention Center, an IHG Hotel offers 132 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per stay
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Convention
Holiday Inn Express Convention Hotel Sacramento Center
Holiday Inn Express Sacramento Convention Center
Holiday Inn Express Sacramento Convention Center Hotel
Holiday Inn Express Convention Center Hotel
Holiday Inn Express Convention Center
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento
Holiday Inn Express Sacramento Convention Center
Holiday Inn Express Sacramento Convention Center an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Sacramento Convention Center, an IHG Hotel serve breakfast?

Sure does, free buffet breakfast is available at Holiday Inn Express Sacramento Convention Center, an IHG Hotel.

Is there a free airport shuttle available at Holiday Inn Express Sacramento Convention Center, an IHG Hotel?

No, Holiday Inn Express Sacramento Convention Center, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Sacramento Convention Center, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Holiday Inn Express Sacramento Convention Center, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 270 out of 999 reviews
Rating 8 - Good. 388 out of 999 reviews
Rating 6 - Okay. 209 out of 999 reviews
Rating 4 - Poor. 89 out of 999 reviews
Rating 2 - Terrible. 43 out of 999 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was closed.
Stayed 1 night in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book

This hotel is abandoned and had been for well over a year when Hotels.com allowed me to book a stay. Trust in Hotels.com is basically evaporated because they sent me and my family to a boarded up broken window property and then acted as if it wasn’t really their fault. We were rebooked and Hotels.com paid the difference but this was the very least they could do after they endangered my family.
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good Location near down town Sacramento & affordable Cost.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

In Sacramento on business. Nice, friendly staff, helpful and kind. My room was comfortable and clean. Easy access.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The breakfast was great - lots of variety. Friendly staff. Room was very nice.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

turist

everything was great walking distance to everything in the center of the city. the only thing the I don't like is the ask me for $150.00 deposit and take 8 days to refund my Money and thats is not cool other then that everything was awesome
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff & actual room was nice but outside construction was filthy!
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location easy in and out of Sacramento-very little water would run out of the sink faucet.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love my stay.

Great hotel and excellent service as well quality. Strongly recommended.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good and affordable place to stay in Downtown Sac.

My stay here was good. The Staff were great The Breakfast was good The hotel itself is a bit dated, but seems to be under repair /renovation. The location was about a half a block from the Governors Mansion and within walking distance of many food and entertainment options. I would stay here again.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t waste your money here

This hotel definitely needs a lot of attention and care. The room was dirty. Trash on the floor. Rusted hinges, stained caulk, cracked toilet tank and shower head/pipe loose and coming out of the wall with a big goop of caulk that did not help. WiFi doesn’t work if your room is at the opposite end of the hotel so we had to move rooms. Breakfast is below average. This hotel needs to have the rooms updated, remodeled or the price should be cut in half so you pay for what you get. Don’t waste your money
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was old and dated. I had booked two rooms. The one smelled like urine. The young man at the front desk was very helpful and immediately moved me into another room. The beds were hard, and the next morning, the elevator was broken. There were a lot of homeless all over the property.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
This is an older hotel that shows its wear. There was a “chemical” odor in our room that gave us headaches. The front desk person was very nice and tried to find is a different room but it had an odor too. The staff was incredibly friendly but the property itself was very disappointing. There were no screens on the windows, which opened so we were unable to keep the windows open for too long.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Family Trip

Very scary neighborhood.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was in room 3033, I was woken up by cussing and arguing from the overwhelming homeless population outside my room. I should have be alerted of the noise factor at room selection.
Stayed 3 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
It is in a rough neighborhood. It is old. The building is old. The elevator was small and crippy. The water faucet knot was not working. The hair dryer was not working.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Nothing outstanding about the rooms/building. Free parking is a plus. There is free breakfast but very basic things. Good for short stay.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable, great service, great breakfast. Rooms and hallways outdated but it looks like they are in process of remodeling. I would stay here again but
Stayed 3 nights in Jan 2020
Verified review

4/10 Poor

There was loud fighting next to our room around 3am. Cops were called and kept us awake. Very disappointing
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!!

Great location, restaurants & pubs within walking distance. The staff was super nice & let us check in early. We got an executive room because we were meeting friends for new years eve. Great room for this, had a couch & a little wet bar. Super nice breakfast included, scrambled eggs, link sausages, etc....a real sit down kind of breakfast which saves you about 12/per person per meal for your average coffe shop breakfast. Yummy coffee too!
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine. Not fancy. Plastic cups. A good value
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great hotel for a great price!

Overall this was a great hotel for the price. I cannot complain about anything. The only thing I disliked was the breakfast meats in regards to the Turkey Sausage which wasn’t that great, however, there are other breakfast options. I’d recommend this hotel to my friends and family. For the price you can’t complain.
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had a funky and moldy smell, not coming back here again.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Lobby is updated but that’s it. Our room was old and still had popcorn ceiling. We were at the 2nd floor and the ceiling kept squeaking as people walked by in the room above us. Housekeepers were loud as they were cleaning the other rooms... talking and yelling at each other. Had to call the front desk to make them stop. Front desk people were nice and helpful though..
Stayed 3 nights in Dec 2019

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