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Franklyn D. Resort & Spa

4.0 star property

Photo gallery for Franklyn D. Resort & Spa

Exterior
Premium bedding, minibar, in-room safe, laptop workspace
Junior Suite, 2 Bedrooms, Beach View (with Full- Time Nanny Service)
Body treatments, aromatherapy, body wraps, body scrubs, facials
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View map
201 Runaway Bay, Runaway Bay, Saint Ann, 99999
  • Place, Cardiff Hall Beach
    ‪10 min walk‬
  • Place, Ocean View Beach
    ‪10 min walk‬
  • Place, Runaway Bay Beach
    ‪15 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪55 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms, Beach View (with Full- Time Nanny Service)

Junior Suite, 2 Bedrooms, Beach View (with Full- Time Nanny Service)

Junior Suite, 2 Bedrooms, Beach View (with Full- Time Nanny Service)

  • Beach view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 2 Bedrooms, Garden View (with Full- Time Nanny Service)

Garden view

Junior Suite, 2 Bedrooms, Garden View (with Full- Time Nanny Service)

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Garden/Pool View with Full- Time Nanny Service

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, Garden/Pool View with Full- Time Nanny Service

8.6 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden/Pool View with Full- Time Nanny Service

Premium bedding, minibar, in-room safe, laptop workspace

Suite, 1 Bedroom, Garden/Pool View with Full- Time Nanny Service

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Garden/Pool View with Full- Time Nanny Service

Suite, 2 Bedrooms, Garden/Pool View with Full- Time Nanny Service

Suite, 2 Bedrooms, Garden/Pool View with Full- Time Nanny Service

  • Garden view
  • 100 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

About the area

Runaway Bay

An all-inclusive stay in Runaway Bay awaits you at Franklyn D. Resort & Spa. Within just a 10-minute stroll, you'll find Cardiff Hall Beach and Ocean View Beach. Highlights at this beachfront hotel include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at The Seagrape Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The family restaurant, Honeycomb Shore, serves international cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site free kids' club, gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a children's swimming pool and free supervised childcare. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute walk of this 4-property class Runaway Bay hotel include Runaway Bay Beach and Flavours Beach.

What's nearby

  • Cardiff Hall Beach - 10 min walk - 0.9 km
  • Ocean View Beach - 10 min walk - 0.9 km
  • Runaway Bay Beach - 15 min walk - 1.3 km
  • Flavours Beach - 15 min walk - 1.3 km
  • Dunn's River Falls - 28 min drive - 24.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 68 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬4 min drive
  • ‪Sharkie's - ‬5 min drive
  • ‪Orquídea Buffet - ‬4 min drive
  • ‪Garden Grill - ‬4 min drive
  • ‪Stush in the Bush - ‬25 min drive

About this property

Franklyn D. Resort & Spa

Franklyn D. Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Franklyn D. Resort & Spa offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Franklyn D. Resort & Spa. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this 4-star Runaway Bay hotel.

  • 54 guestrooms or units
  • 2 levels
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 1990
  • Karaoke
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Franklyn D. Resort & Spa offers 54 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes day beds. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

This Runaway Bay hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

The Seagrape Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bourgeois
  • Honeycomb Shore
  • Kidz Buffet
  • Overproof
  • The Sea Cotton Tree Grill

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Cooking classes
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle service from Sangster International Airport (MBJ) only.

Renovations and closures

The property will be renovating from 28 February 2026 to 7 March 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Exterior
  • Spa

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Franklyn D. Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Franklyn D. Resort
Franklyn D. Resort All Inclusive
Franklyn D. Resort All Inclusive Runaway Bay
Franklyn D. Runaway Bay
Franklyn d Hotel Runaway Bay
Franklyn d Resort All Inclusive
Franklyn D. All Inclusive Runaway Bay
Franklyn D.
Franklyn D. All Inclusive
Franklyn D. Resort Spa All Inclusive
Franklyn D. Resort & Spa Hotel
Franklyn D. Resort & Spa Runaway Bay
Franklyn D. Resort Spa All Inclusive
Franklyn D. Resort & Spa Hotel Runaway Bay

Frequently asked questions

What is the cancellation policy at Franklyn D. Resort & Spa?

Franklyn D. Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Franklyn D. Resort & Spa?

Yep, Franklyn D. Resort & Spa has a free self car park.

Are there any beaches close to Franklyn D. Resort & Spa?

Yep, Franklyn D. Resort & Spa is a short 8-minute walk from Cardiff Hall Beach. Fun beach activities include volleyball, scuba diving and kayaking.

Is there a spa on site at Franklyn D. Resort & Spa?

Yep, The Seagrape Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Franklyn D. Resort & Spa have a pool?

Franklyn D. Resort & Spa has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Franklyn D. Resort & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Franklyn D. Resort & Spa?

Franklyn D. Resort & Spa features 4 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with premium bedding and dining areas.

What makes Franklyn D. Resort & Spa a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Franklyn D. Resort & Spa.

Is Franklyn D. Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Franklyn D. Resort & Spa is a hit with families.

Is there a free airport shuttle available at Franklyn D. Resort & Spa?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Franklyn D. Resort & Spa?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from February 28 2026 until March 7 2026 (completion date subject to change).

What time are check-in & check-out at Franklyn D. Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Franklyn D. Resort & Spa?

No, pets and service animals are not allowed.

Franklyn D. Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 423 reviews
Rating 8 - Good. 105 out of 423 reviews
Rating 6 - Okay. 54 out of 423 reviews
Rating 4 - Poor. 24 out of 423 reviews
Rating 2 - Terrible. 11 out of 423 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is truly a family-friendly resort. The staff members are very welcoming, attentive, patient, and kind. The grounds of this beachfront property are beautiful. The suites are spacious and comfortable. The food was delicious and the chef considered my dietary restrictions. Every meal was a treat. I wasn't expecting a Thanksgiving Day dinner and was pleasantly surprised. The food, music, decor, and family atmosphere at the Thanksgiving Day dinner were wonderful. There are daily activities for all age groups. I enjoyed sitting on my suite's balcony looking at the ocean and listening to the waves. My son worked out in the gym. It was a great vacation experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, amenities
Love love love love the staff and the excursions the hotel offers. The hotel needs to be modernised but I’d go again especially for the nannying service! Absolutely priceless!
Stayed 5 nights in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
I came to FDR Resort in Runaway Bay to start my burnout healing journey, and it was the perfect choice. I visited during the off-season, which meant the resort was quiet with very few guests exactly what I needed for rest and reflection. Only one bar and one restaurant were open, but that was more than enough. The food was very good, and the drinks were delicious. The highlight for me was the snorkeling. The resort’s extended beach has incredible spots to explore. The staff were wonderful warm, attentive, and genuinely caring. They made me feel so taken care of during my stay. I also fell in love with Leo, the resort cat, who made the place feel even more like home. FDR is not a fancy, luxury resort it’s more authentic, laid-back, and family-friendly. Everything isn’t “perfect,” but it is clean, comfortable, and full of heart. Families receive nannies, and I loved seeing how happy the kids were. If you are looking for a place to truly rest, recuperate, and slow down, I would highly recommend this resort. It was exactly what I needed.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked during their off season, so I had pretty much the entire resort to myself. Yet the staff still gave full service. Everyone was quite friendly and helpful.
Stayed 4 nights in Oct 2025

8/10 Good

Trene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
💜
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela, Coffeyville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Loved the over all vibe of the place. Great place for family's with children.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service
The staff, the staff, the staff. The Nannies were wonderful, the entire dining staff was great, and although the property needs some upgrades it is lovely. This was my son’s (13 yr old) favorite of many travel trips
Stayed 3 nights in Jul 2025

6/10 Okay

Kevin

Stayed 3 nights in Sep 2025

6/10 Okay

Delinois

Liked: Staff & service
There was nothing to do on the Resort.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jouquett

Stayed 3 nights in Aug 2025

10/10 Excellent

Stacy Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Farheen

Stayed 7 nights in Jul 2025

10/10 Excellent

Lamoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 7 nights in Jun 2025

10/10 Excellent

Kacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at FDR exactly 1 year ago and my children still bring it up every single week. The facility is very humble so if you’re looking for white walls and glass everything this is not for you. But if you want a humble quaint environment where the staff makes you feel like family give FDR a shot. My kids (11,9,5) loved the water slide and our nanny Tamara. They still talk about how much they miss her often. Shenille did the boat tours. He was so kind and gracious and took us multiple times to fish, spear fish and snorkel. He even coordinated for the chefs to cook the fish we caught for us straight from the ocean. You see the owner, Christian, often and every time he remembers you and your name and is truly invested is your experience at his hotel. The food: it was different than most all inclusive experiences in that there is a menu and it’s not a free for all buffet but that did not bother us as they are very accommodating. I have a gluten allergy and they made me a special dinner similar to my families every single meal. Everything is fresh and hot as they cook it specifically for you. We did not have a single thing we did not like. The thing about this hotel that is unlike any other is the location. The snorkeling in unmatched. Bring a mask and snorkel. We saw every single sea animal you can imagine right off the beach. Even dolphins on our last morning at breakfast. This hotel and Jamaica will forever have a piece of our hearts.
Stayed 6 nights in May 2024

10/10 Excellent

Diamond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated my son 5th Birthday which he enjoyed. The staff were amazing very kind. Our nanny Ms.P was the best. Definitely would return.
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
FDR is a family oriented resort. It's a bit dated, and is closer to what I now have learned is the vacated Hedonism 1 resort. However, the food is excellent, and the staff is very friendly and helpful. There's are simple amenities there. Of note I did the SCUBA with Mr.Fruity and that was a highlight. It's far away from Negril and Mo Bay so didn't really experience much of a night life, but on this particular venture it was more about health and serenity than that. I took a car over to 9 mile and Dunns River. Not to many local things to get into. That said. I had a great ocean view room. And it was a very pleasant trip. Thanks FDR.
Stayed 6 nights in Apr 2025

4/10 Poor

Just

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Cerone

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a peaceful restful stay

Lovely boutique hotel with family friendly service. Beach on property is not the best for swimming but great beaches are literally next door. Food and service is great, with rooms/suites conveniently fitted with small fridge and microwave. Furniture could use some updates. Nanny service and activities for kids is a big plus.
Stayed 4 nights in Apr 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run-down hotel

This is the first all inclusive resort I stayed at where there is a food menu with limited options: one appetizer option, one dessert option. Dinner: choice 1 fish, 1 meat and 1 chicken. First night we had dinner, my husband ordered the only fish - salmon and it was all gone and I ordered the only appetizer soup and that was done too. We were upset so they were able to find another fish to make for us. Dessert was cheesecake that none of my family ate so we didn’t get dessert. Second night we didn’t eat at the resort. Third night, again very limited options. The bathrooms were dirty and in the second bedroom stains were in the toilet which was extremely disgusting. Soap nor shampoo was in the second bathroom. My son didn’t even want to stay at the hotel and left one of the nights. This was very disappointing especially after spending so much money. Only one restaurant is operational and not three as advertised. Also, gym is different than pictures on the website. The equipment was dirty, old and rusty. The service was exceptional. The people were friendly and tried to accommodate us. It took me awhile to write this review because it is no way a reflection of the employees. They were fantastic. It’s a shame that this is a run-down place.
Stayed 3 nights in Mar 2025

8/10 Good

Tatyana

Stayed 6 nights in Apr 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with nannies! The only time I have had a vacation with little kids that was actually a vacation. We will definitely be back
Stayed 4 nights in Mar 2025

10/10 Excellent

Dennis George, Drexel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are receptive , kind and friendly! Best customer service I had ever received!
Stayed 4 nights in Mar 2025