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3.5 out of 5

"Character property that has a few signs of wear and tear, but taking into account its age, that's okay. Some distance from town and allow plenty of ti ... " More

By a verified traveller on Wed 10 Apr 2019

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Hotel Description

The Spa Hotel places you steps from Tunbridge Wells Golf Club and within a 15-minute stroll of Pantiles. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 70 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. 24-hour room service, safes, and hair dryers are also available.

A day of pampering can include deep-tissue massages, hot stone massages, body scrubs, and facials along with access to the sauna. The restaurant, The Chandelier Restaurant, serves British cuisine and is open for breakfast. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the health club, outdoor tennis court, and sauna. Plus you'll find free WiFi in public areas and laundry facilities. On weekend mornings English breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Royal Tunbridge Wells hotel, attractions include Queen Victoria Hospital and Ashdown Forest.

Solo Traveller

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Spacious Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cosy Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Cosy Deluxe Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Cosy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Spa Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Spa Hotel

Everyone (1) Couples (1)
3 out of 5
Character property that has a few signs of wear and tear, but taking into account its age, that's okay. Some distance from town and allow plenty of time to drive and find a park - both are a little chaotic. The local drivers seem to always be in a desperate hurry to be somewhere else.

Posted by on 10 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by Manager

Thank you for your feedback, we are pleased you enjoyed your stay and hope to welcome you again in the future.

4 out of 5

Nice hotel with lovely grounds and common areas

Pros: Ample parking.
We stayed two nights. Unfortunately, the last of these was a night when the hotel was also hosting a wedding. The lounge area, which we had previously enjoyed, was too close to the function area and was noisy and as it was being used to welcome wedding guests, you felt as though you were intruding. The hotel is quite a distance from the town centre. It is a nice walk but crossing the road can be a little exciting at times as there is a lot of traffic and no pedestrian crossings. Guests are requested not to bring any food or drink into the hotel. Given the distance from alternatives, this means that you must eat in the hotel restaurants in which the food is of average quality and more highly priced.

Posted by on 20 Jun. 2016

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Property Features

The Spa Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A health club, a sauna, and spa services are also featured at the business-friendly The Spa Hotel. Self parking is free. This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 70 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: London (LGW-Gatwick) (36.9 km / 22.9 mi)
  • Train station: Spa Valley Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

The Spa Hotel offers 70 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast on weekends from 8:00 AM and 10:00 AM.

The Chandelier Restaurant - This restaurant specializes in British cuisine and serves breakfast only.

Zagatos Bar & Brasserie - This brasserie serves lunch and dinner. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a health club, and a sauna.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 13.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Spa Hotel Royal Tunbridge Wells
  • Spa Royal Tunbridge Wells
  • The Spa Hotel Hotel
  • The Spa Hotel Royal Tunbridge Wells
  • The Spa Hotel Hotel Royal Tunbridge Wells

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.