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3.5 out of 5

"Character property that has a few signs of wear and tear, but taking into account its age, that's okay. Some distance from town and allow plenty of ti ... " More

By a verified traveller on Wed 10 Apr 2019

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Hotel Description

The Spa Hotel places you steps from Tunbridge Wells Golf Club and within a 20-minute stroll of Trinity Theatre. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 70 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. 24-hour room service, safes, and hair dryers are also available.

A relaxing day at Spa Spa can include deep-tissue massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, The Orangery Restaurant, serves British cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the health club and outdoor tennis court. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Royal Tunbridge Wells hotel, attractions include Wadhurst Castle and Ashdown Forest.

Solo Traveller

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Spacious Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cosy Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Cosy Deluxe Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Cosy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Spa Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Spa Hotel

Everyone (1) Couples (1)
3 out of 5
Character property that has a few signs of wear and tear, but taking into account its age, that's okay. Some distance from town and allow plenty of time to drive and find a park - both are a little chaotic. The local drivers seem to always be in a desperate hurry to be somewhere else.

Posted by on 10 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by Manager

Thank you for your feedback, we are pleased you enjoyed your stay and hope to welcome you again in the future.

4 out of 5

Nice hotel with lovely grounds and common areas

Pros: Ample parking.
We stayed two nights. Unfortunately, the last of these was a night when the hotel was also hosting a wedding. The lounge area, which we had previously enjoyed, was too close to the function area and was noisy and as it was being used to welcome wedding guests, you felt as though you were intruding. The hotel is quite a distance from the town centre. It is a nice walk but crossing the road can be a little exciting at times as there is a lot of traffic and no pedestrian crossings. Guests are requested not to bring any food or drink into the hotel. Given the distance from alternatives, this means that you must eat in the hotel restaurants in which the food is of average quality and more highly priced.

Posted by on 20 Jun. 2016

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Property Features

The Spa Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A health club, spa services, and a terrace are also featured at the business-friendly The Spa Hotel. Self parking is free. This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 70 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gatwick Airport (LGW) (58.1 km / 36.1 mi)
  • Train station: Spa Valley Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

The Spa Hotel offers 70 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

The Orangery Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a health club.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Spa Hotel Royal Tunbridge Wells
  • Spa Royal Tunbridge Wells
  • The Spa Hotel Hotel
  • The Spa Hotel Royal Tunbridge Wells
  • The Spa Hotel Hotel Royal Tunbridge Wells

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.