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5.0 out of 5

"We needed 1 night accommodation before going flying out. " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

At Mercure Tunbridge Wells Hotel you'll be 2.6 km (1.6 mi) from Tunbridge Wells Chalybeate and 2.7 km (1.7 mi) from Dunorlan Park. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

LED TVs with digital channels are featured in all 84 rooms, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Additionally, 24-hour room service, phones, and desks are available.

A day of pampering can include massages, body wraps, and mani/pedis. The restaurant, The Mallows, serves international cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. A 24-hour business center, conference space, and a meeting room are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a sauna, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Attractions within a 30-minute drive of this 4-star Royal Tunbridge Wells hotel include Sissinghurst Castle and Garden and Chartwell.

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds (Classic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Tunbridge Wells Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mercure Tunbridge Wells Hotel

Everyone (1)
5 out of 5

Nice clean Hotel

Pros: Very comfortable Hotel. Great breakfast.
Cons: Air conditioning.
Location: Great location in Tunbridge Wells.
We needed 1 night accommodation before going flying out.

Posted by , from Adelaide on 6 Aug. 2018

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Comment from Hotel Management

7 Aug. 2018 by Mercure Tunbridge Wellls

We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive positive feedback. I will share your comments with all our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we all very much look forward to welcoming you back again soon. Kind regards,

Property Features

Mercure Tunbridge Wells Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly Mercure Tunbridge Wells Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free. This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: London (LGW-Gatwick) (57.7 km / 35.9 mi)
  • Train station: Tunbridge Wells Central Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Mercure Tunbridge Wells Hotel offers 84 accommodations with coffee/tea makers and hair dryers. LED televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 2:00 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Staffed front desk
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Tunbridge Wells
  • Mercure Hotel Tunbridge Wells
  • Mercure Tunbridge Wells
  • Mercure Tunbridge Wells Hotel
  • Tunbridge Wells Mercure
  • Tunbridge Wells Mercure Hotel
  • Mercure Tunbridge Wells Hotel Pembury
  • Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
  • Ramada Royal Tunbridge Wells
  • Royal Tunbridge Wells Ramada
  • Ramada Hotel Tunbridge Wells
  • Mercure Tunbridge Wells
  • Mercure Tunbridge Wells Hotel Hotel
  • Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
  • Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.