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Mercure Tunbridge Wells Hotel

Property class: 4

Photo gallery for Mercure Tunbridge Wells Hotel

A breakfast buffet with various food items and condiments.
A pond with lily pads surrounded by brick walkways and greenery.
A hotel room with a large bed, a TV, a wooden coffee table, and a patterned carpet.
A reception area with a wooden ceiling, a brick wall, and a reception desk.
An outdoor seating area with tables and chairs, surrounded by trees and a building in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
The current price is AU$126
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL
  • Place, BowlPlex Tunbridge Wells
    ‪6 min drive‬
  • Place, Pantiles
    ‪8 min drive‬
  • Place, Hever Castle and Gardens
    ‪33 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A white pillow with a textured surface and a polka dot pattern on the background.

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two pillows, a nightstand, a lamp, a chair, a window with curtains, and a patterned wallpaper.

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

A hotel room with two beds, a desk with a laptop, a chair, a lamp, and a window with curtains.

Family Room, Multiple Beds (Classic)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a desk with a laptop, a chair, a lamp, and a window with curtains.

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

A coffee maker with two white cups on a wooden table.

Privilege, Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Royal Tunbridge Wells

At Mercure Tunbridge Wells Hotel you'll be 2.5 km (1.5 mi) from Dunorlan Park and 4.6 km (2.9 mi) from Pantiles. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, The Mallows, serves international cuisine and is open for breakfast and dinner. 4306 square feet (400 square metres) of event facilities include 8 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Royal Tunbridge Wells hotel include Hop Farm Family Park and Tonbridge Castle.

What's nearby

  • BowlPlex Tunbridge Wells - 6 min drive - 3.4 km
  • Pantiles - 8 min drive - 5.2 km
  • Bewl Water - 14 min drive - 13.6 km
  • Penshurst Place and Gardens - 20 min drive - 17.8 km
  • Hever Castle and Gardens - 33 min drive - 26.0 km

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪Pierre Lotti Cafe - ‬5 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Greggs - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 8 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. The business-friendly Mercure Tunbridge Wells Hotel also features multilingual staff, a garden, and a picnic area. Parking is available for a fee.

This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 2 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Tunbridge Wells Hotel offers 84 accommodations with a hairdryer and free toiletries. LED televisions come with digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

In-room dining
The Spa Hotel
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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$206
includes taxes & fees
4 Oct - 5 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mallows

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,306 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

What is the cancellation policy at Mercure Tunbridge Wells Hotel?

Mercure Tunbridge Wells Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on 4 Oct 2026 start from AU$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Tunbridge Wells Hotel?

Yep, Mercure Tunbridge Wells Hotel has a self car park for GBP 12 per day. A self car park is also available, for a fee.

Does Mercure Tunbridge Wells Hotel serve breakfast?

You bet, buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure Tunbridge Wells Hotel?

No, Mercure Tunbridge Wells Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Tunbridge Wells Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Tunbridge Wells Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tunbridge Wells Hotel?

Furry friends are welcome at Mercure Tunbridge Wells Hotel, with food and water bowls on offer.

Mercure Tunbridge Wells Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and plenty of parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful food with a lovely clean room and plenty of parking
Stayed 1 night in May 2026
Verified review

8/10 Good

Jo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were excellent and very helpful at check in. Parking is good Didn’t stay for breakfast as had to leave early The room was tired but bedding was clean and the room was a good size It was a really warm evening and the staff provided us with a really good fan
Stayed 1 night in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The only issue I had was that you have to pay an overnight car parking fee and this wasn’t disclosed on Expedia. Breakfast was good and the staff were friendly too.
Stayed 1 night in May 2026
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , pleasant staff and convenient
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Shirish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all the departments. Very comfortable bed and clean room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking at a modest fee. Staff were very helpful. Property showing wear and tear but acceptable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and helpful with always a big smile. Excellent.
Stayed 1 night in May 2026
Verified review

6/10 Okay

steve

Liked: Cleanliness, staff & service
Staff excellent, welcoming and helpful. Good value hotel. Only downsides had to pay for parking which seems a liberty considering where the hotel is. It’s not a town centre hotel. If they’d added it to the hotel price we wouldn’t have noticed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Adrian

Lovely friendly staff from Steve on reception and Tim in the restaurant they couldn’t do enough to make our stay more enjoyable
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Clean and friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have the breakfast finished a little bit later, nice breakfas and staffk
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond only thing not positive was the car park charge, should be free for guests
Stayed 1 night in May 2026
Verified review

8/10 Good

Dan

Liked: Cleanliness
Friendly staff Clean room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant !!!!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a great location with great staff.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Jean-Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was goodnight stay with towel and a gift on bed which was a nice touch. It was easy to find and reception has cups of water if you want . The only things is that you have to pay £10 a night for parking which should either be part of room price or be told in advance. Easy to Christ just have to put key in a checkout box
Stayed 1 night in May 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good breakfast overall good stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sidney

Liked: Cleanliness, property conditions & facilities
I was very happy with this hotel, everything was clean and tidy, the staff were polite and very help, the breakfast food was plenty and well presented, checkin was also easy and quick, the rooms were well laid out and clean, very happy
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food ordered via room service was excellent and affordable.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Cara

Liked: Staff & service, amenities
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities
Reception staff at check was very helpful and amenable. Breakfast staff were courteous and helpful.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Miguel

Liked: Amenities
Fantastic stay
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort
Clean room, friendly staff.
Stayed 1 night in Sep 2025