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4.0 out of 5

"The personal help given to the too of us , we were in a country area that we didn’t know, and the people that work there went above and beyond to orga ... " More

By a verified traveller on Tue 15 Oct 2019

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Hotel Description

At Donnington Manor Hotel you'll be 2.6 km (1.6 mi) from Otford Heritage Centre and 3.3 km (2 mi) from Sevenoaks Wildlife Reserve. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 63 rooms feature TVs with digital channels, and you can enjoy free WiFi, sofa beds, and coffee/tea makers. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, 24-hour room service, free newspapers, and safes are available.

The restaurant, Osteria Chartwell, serves Italian cuisine and is open for breakfast, lunch, and dinner. Indigo Bar is the hotel's own bar, serving drinks along with lunch and dinner. 1776 square feet (165 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a fitness center, and a free manager's reception. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of limited parking.

Within a 20-minute drive of this 4-star Sevenoaks hotel, attractions include Bluewater Shopping Centre and Brands Hatch Circuit.

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Donnington Manor Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Donnington Manor Hotel

Everyone (2)
5 out of 5
The personal help given to the too of us , we were in a country area that we didn’t know, and the people that work there went above and beyond to organise a taxi and look after our car until we were able to get back the next day. We stayed that night and left the next day, what a wonderful Manor it is, thank you all for the exceptional service and the calmness you all provided, we will make sure our children, when they come over will make contact with our recommendations. Thank you so much, from two very lost people.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by Jignesh Patel

Dear Guest I hope you are well. Thank you for taking time to write a review. I am pleased to hear that my colleagues were able to assist you. We are grateful that you will be recommending us to your family. However we would also welcome the opportunity to serve you in the future. Warm regards Jignesh

3 out of 5

Nice rooms but a bit strange

The rooms are good, clean and tidy but staff behaviour was a bit unnerving. Maintenance man was in room when we first arrived (was after the normal check in time), then room wasn't made up the next day as asked and our key no longer worked. When we went down to the concierge his response was "you only have one night left" to then which it then took a couple of goes explaining that to use that one night we needed a working key to get into the room. Then that afternoon another staff member opened our door, walked in and then said "oops sorry sometimes I forget to knock." ?? Weird.

Posted by , from australia on 15 Sep. 2017

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Comment from Hotel Management

7 Nov. 2017 by Soumita

Dear Vun, Thank you for taking the time to leave feedback about your stay at The Donnington Manor. I am so pleased that you enjoyed a comfortable stay and found the rooms clean and comfortable. I am sorry that you felt unnerved by our Maintenance team being present when you checked in to your room. While I appreciate this must have been a surprise, we do ask all vacant rooms to be checked incase bulbs are missing etc. I would like to sincerely apologise that a member of staff opened the door. We have taken this matter very seriously and have reiterated our privacy policy to our entire team. I hope that on your next stay with us you will notice the progress we have made surrounding the comments you have made. I look forward to seeing you again, Kind regards, Soumita Banerjee Front Office Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1776 square feet (165 square meters) and includes conference space. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Donnington Manor Hotel. Limited free parking is available on a first-come, first-served basis. This 4-star Sevenoaks hotel is smoke free.

  • 63 guestrooms or units
  • 3 levels
  • 1776 sq ft of conference space
  • 165 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Gatwick Airport (LGW) (40.4 km / 25.1 mi)
  • Train station: Sevenoaks Dunton Green Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Donnington Manor Hotel offers 63 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sevenoaks hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on select days.

Osteria Chartwell - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Indigo Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Cribs (infant beds) are available for GBP 25 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.95 for adults and GBP 9.95 for children (approximately)
  • Crib (infant bed) fee: GBP 25 per night
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Donnington Manor Hotel Hotel
  • Donnington Manor Hotel Sevenoaks
  • Donnington Manor Hotel Hotel Sevenoaks
  • Donnington Manor Hotel Sevenoaks
  • Donnington Manor Sevenoaks
  • Donnington Manor
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.