Hotels on the Lake in Royal Tunbridge Wells

We had a lovely stay and wanted to say a huge thank you to the whole team who made us feel so welcome. A special mention to Steve on check-in, who was excellent from the moment we arrived. He was so welcoming, friendly and helpful and really made us feel great from the start. The bartender on Saturday was fantastic too — so friendly, chatty and welcoming. It was lovely to have such a warm and friendly service. The breakfast was outstanding! There was so much choice, everything was hot and freshly prepared, and there was something for everyone. A big thank you to the chef! The ladies working breakfast on Monday were also lovely — friendly, chatty and really helpful. Everyone we came across during our stay made us feel welcome. We spent quite a lot of our time out exploring, but whenever we were at the hotel, everything was clean and well looked after. We also really appreciated the lovely birthday card and chocolates — such a thoughtful surprise and a lovely personal touch. Thank you to everyone for making our stay so enjoyable. We would definitely be happy to return! Parking -only thing I would suggest reducing for guests , I think that is only thing I would say .