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4.7 out of 5

"Great location, walking distance to everything we needed. " More

By a verified traveller on Sun 20 Oct 2019

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Hotel Description

Best Western Plus Hotel Universo puts you in the heart of Rome, within just a 10-minute stroll of Baths of Diocletian and Basilica di Santa Maria Maggiore. Highlights at this hotel include a restaurant, a bar/lounge, and a sauna.

You can enjoy LCD TVs with digital channels, and all 198 rooms feature free WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs, while memory foam beds and premium bedding invite a good night's rest. Pillow menus, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find a conference center, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of airport pick-up service.

With a stay at this 4-star Rome City Centre hotel, you'll be 0.8 km (0.5 mi) from Palace of Expositions.

Family Room, Multiple Beds, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed (Split level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Room, 1 Double Bed (Bed is French Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed (Split level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Best Western Plus Hotel Universo ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Hotel Universo

Everyone (2) Family (1)
5 out of 5
Great location, walking distance to everything we needed.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Stefania - Guest Relations

Dear Guest, We thank you for your feedback. We're happy you had a nice time and found the location convenient. We look forward to welcoming you back again! Best Regards Stefania Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

4 out of 5

Accessible and comfortable

A great, reasonably priced hotel with friendly staff

Posted by , from Melbourne, Australia on 20 Jul. 2018

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Comment from Hotel Management

7 Aug. 2018 by Roberta - Guest Relations

Dear Roberto, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests’ satisfaction is always a pleasure for us! We take the opportunity to inform you that has been a honor welcoming you as our guests, and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma

5 out of 5

Great Hotel close to Termini Station

Pros: Air conditioning that works; generous breakfasts; and honest, helpful staff.
Cons: No suggestions.
Location: The hotel is in central Rome. If you can't get into this one, try booking its sister hotel, the Royal Santina that is nearby.
This is a good standard hotel with a proper shower, good bathroom, comfortable beds with nice restaurants nearby e.g. Alessi. Good value and a pleasant experience mean that I would definitely stay her again.

Posted by , from Australia on 29 Oct. 2017

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Comment from Hotel Management

31 Oct. 2017 by Roberta - Guest Relations

Dear Neil, greetings from Best Western Plus Hotel Universo! Thank you so much for taking the time to share your experience with us. We are glad to note your appreciation of the hospitality offered at our hotel, and I will definitely share your positive feedback with the entire Team, as I'm sure they will be equally pleased to know their efforts have been noticed and appreciated. Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future! Best regards, Roberta Guest Relations BW Plus Hotel Universo Roscioli Hotels Group- Rome

About the Best Western Plus Hotel Universo

Location Via Principe Amedeo 5/B, Rome, RM 00185

Property Features

Best Western Plus Hotel Universo offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Rome hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • Built in 1900
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Fiumicino - Leonardo da Vinci Intl. Airport (FCO) (30.4 km / 18.9 mi)
  • Train station: Rome Termini Station (0.6 km / 0.4 mi)
  • Metro station: Repubblica - Opera House Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers. This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Memory foam beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Best Western Plus Hotel Universo has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

BWH Hotel Group in Italy advises that they will automatically enroll guests, who check in from June 1, 2020 - May 31, 2021, into the Stay Safe healthcare insurance program at no additional cost. BWH Hotel Group also advises that their program may cover benefits such as over the phone medical advice, healthcare assistance, return trip home, hospital expenses for treatments or urgent surgical procedures, and reimbursement in the case of forced prolonged stay. For full details of the program and what it covers, guests are recommended to contact the property.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 11 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • UnionPay
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 for adults and EUR 9 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bw Hotel Universo
  • Bw Hotel Universo Rome
  • Bw Universo
  • Bw Universo Rome
  • Best Western Hotel Universo Rome
  • Best Western Hotel Universo
  • Best Western Universo Rome
  • Best Western Universo
  • Hotel Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Universo Rome
  • Best Western Plus Universo
  • Best Western Rome
  • Best Plus Universo Rome
  • Best Western Plus Hotel Universo Rome
  • Best Western Plus Hotel Universo Hotel
  • Best Western Plus Hotel Universo Hotel Rome

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.