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Best Western Plus Hotel Universo

4.0 star property

Photo gallery for Best Western Plus Hotel Universo

Rooftop terrace
Lobby
Exterior
Deluxe Room, 1 King Bed | View from room
Food and drink

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Gym
The current price is AU$503
includes taxes & fees
31 May - 1 June

Explore the area

View map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Via Nazionale
    ‪3 min walk‬
  • Place, Teatro dell'Opera di Roma
    ‪3 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(247 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Comfort twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Rome

Best Western Plus Hotel Universo puts you in the heart of Rome, within just a 10-minute stroll of Baths of Diocletian and Basilica di Santa Maria Maggiore. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include access to the sauna and steam room. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of airport pick-up service. .With a stay at this 4-property class Rome City Centre hotel, you'll be 0.8 km (0.5 mi) from Palace of Expositions.

What's nearby

  • Piazza della Repubblica - 3 min walk - 0.3 km
  • Via Nazionale - 3 min walk - 0.3 km
  • Teatro dell'Opera di Roma - 3 min walk - 0.3 km
  • Piazza Santa Maria Maggiore - 5 min walk - 0.5 km
  • Basilica di Santa Maria Maggiore - 5 min walk - 0.5 km

Getting around

  • Termini Tram Stop - 4 min walk
  • Rome Termini Station - 5 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 35 min drive

Restaurants

  • ‪Mùn Rooftop Cocktail Bar - ‬4 min walk
  • ‪Caffé Washington - ‬1 min walk
  • ‪Centro - ‬2 min walk
  • ‪La Matriciana - ‬2 min walk
  • ‪Da Tudini 1969 - ‬2 min walk

About this property

Best Western Plus Hotel Universo

Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1900
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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4.6 out of 5, Wonderful, 1,830 reviews
The price is AU$327
includes taxes & fees
2 June - 3 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Frequently asked questions

Is there a spa on site at Best Western Plus Hotel Universo?

Yep, there is an onsite spa at Best Western Plus Hotel Universo. It has a steam room and a sauna.

How much does it cost to stay at Best Western Plus Hotel Universo?

As of 27 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Universo on 31 May 2026 start from AU$503, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Plus Hotel Universo a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Hotel Universo.

Are there hot tubs in the rooms at Best Western Plus Hotel Universo?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Plus Hotel Universo serve breakfast?

Yeah, travelers give top marks to the buffet breakfast here! Served daily from 6:30 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Hotel Universo?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Best Western Plus Hotel Universo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Hotel Universo?

Check-in begins at 2 PM. Check-out time is 11 AM.

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1010 out of 1558 reviews
Rating 8 - Good. 386 out of 1558 reviews
Rating 6 - Okay. 125 out of 1558 reviews
Rating 4 - Poor. 22 out of 1558 reviews
Rating 2 - Terrible. 15 out of 1558 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Derrick

Stayed 2 nights in Feb 2026

10/10 Excellent

Kenji

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔でした。
Stayed 1 night in Feb 2026

6/10 Okay

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was a weird, two story duplex? The stairs seemed like a death trap, the tub was super high to get in and out, the room was incredibly hot and you can hear every other guest in the place!
Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay once again!
Stayed 5 nights in Jan 2026

8/10 Good

Mairi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and facilities all great at the Universo apart from the noise from the street all night. Our room was at the front on the main street and people were noisy until very late then bins of glass bottles were emptied at around 4:30 so had very little sleep. I would stay again as the location is excellent providing I got a room away from the main street.
Stayed 5 nights in Feb 2026

8/10 Good

Margaret Suk Mei

Liked: Cleanliness, property conditions & facilities
I hope they can put a Best Western sign outside, instead they have a big sign 'Universo'. We tried to ask people and most people doesn't understand English, it took us a long time to find it.
Stayed 1 night in Feb 2026

10/10 Excellent

Alain

Stayed 1 night in Feb 2026

8/10 Good

Yusaku

Stayed 3 nights in Feb 2026

8/10 Good

Geoffrey, Bromsgrove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, thoroughly recommend the breakfast. Staff were polite and friendly. Location was good, near the train station but enough away from the noisy tourist areas to be quiet.
Stayed 5 nights in Feb 2026

10/10 Excellent

MARIO EDGAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is excellently located near the train station, surrounded by numerous restaurants, attractions, and museums. The hotel features conference rooms, comfortable rooms, and attentive front desk staff.
Stayed 11 nights in Jan 2026

8/10 Good

Naveen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is nice but I had some issues: My first room had a weird fish smell, but they were nice enough to move me to another room. But the next day my key card stopped working and I had to go get another one from the front desk. The following morning I got a wake up alarm call at 5 AM that I definitely didn't set, and when I asked the front desk they had no idea what I was talking about. It's a nice hotel but I think the people running it are a little clueless.
Stayed 2 nights in Nov 2025

10/10 Excellent

Courtney

Stayed 1 night in Jan 2026

10/10 Excellent

Vadim

Travelled with family
Liked: Cleanliness, staff & service, amenities
nice spacious rooms, great location if you travel by trains. personal very helpful and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Marietta

Stayed 3 nights in Jan 2026

8/10 Good

Marinella

Travelled with family
Liked: Cleanliness
Staff courteous and room is clean but bathroom is super dated. Soap dispenser is far away from sink causing you to drip and the shower leaked water under the door. The breakfast was mediocre because items were not properly labeled and bread was rather stale. The best part was the location close to train, restaurants and key attractions.
Stayed 5 nights in Dec 2025

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, Traveling with 3. Service was clean staff friendly and helpful. Would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel ,good location
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, helpful front desk staff. Nice balconys and bathrooms. Location is close to Termini station which is both a pro in terms of convince but a con in terms of how safe it feels.
Stayed 6 nights in Dec 2025

4/10 Poor

Ludmila

Travelled with group
Disliked: Staff & service, amenities
The room was super small. The hotel is located in the are close to termini station and felt unsafe. The cleaning crew didn’t come to clean the room for hours, despite the green card posted on the door. The breakfast was ok, lots of choices, but not a good quality. Additionally, upon checking out, the staff at the front desk requesting the foreign guests ( not Italian guests) to pay tips, made me feel very uncomfortable
Stayed 13 nights in Dec 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff was really great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for traveling with our family of four. We got a family superiors room, which was two separate rooms connected by a private hallway. The staff is fantastic and friendly, and the breakfast was wonderful each morning. The hotel is close to the train station and three are many places to eat nearby. 10/10 recommend.
Stayed 5 nights in Dec 2025

10/10 Excellent

Xiulan

Stayed 2 nights in Dec 2025

6/10 Okay

Natalya, Irvine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Noisy! First about the good: the location is great - safe street, walking distance to Roma Termini, front desk staff is amazing - fast check-in and checkout, help with taxi, etc., breakfast buffet has an excellent egg station with a great cook, the room is clean and modern, pillows are good. Water station on the floor is very convenient. Fresh towels are left at the door daily (even with no disturb sign). Now the bad: we specifically asked for a quieter room but it still was the noisiest I have ever experienced, no sound isolation between rooms - I could hear the guys next door through the wall - every word when they talked on the phone, snore, even burp, etc. The street outside gets metal clanging from deliveries to hotels and restaurants at 2-3 am and 5-6 am non-stop and the closed window does not block the noise. At 6-30 am people start walking to breakfast talking loudly in the hall. Mattress is too soft for comfortable sleep. Only one USB port to charge the phones in the room and it did not work, and front desk did not have any spare converters like in most other hotels. Warning: In addition to a tax paid in all hotels in Rome, at checkout we learned that there is a mandatory 7 euro per night tip that we did not know about (does not matter that we already left cash tip in the room).
Stayed 3 nights in Dec 2025