Best Western Plus Hotel Universo

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Restaurant
Junior Suite, 1 King Bed
Superior Room, 1 King Bed
Superior Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
The current price is AU$317
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Trevi Fountain
    ‪16 min walk‬
  • Colosseum
    ‪18 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬

Room options

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
  • 24 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(202 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Memory foam bed
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Comfort king Room

  • Sleeps 2
  • 1 King Bed

Comfort twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Room

  • Sleeps 2
  • 1 King Bed

Junior Suite -two levels

  • Sleeps 2
  • 1 King Bed

Small Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room - two levels

  • Sleeps 2
  • 1 King Bed

Comfort Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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About the area

Rome

Best Western Plus Hotel Universo puts you in the heart of Rome, within just a 10-minute stroll of Baths of Diocletian and Basilica di Santa Maria Maggiore. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include access to the sauna and steam room. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of airport pick-up service. .With a stay at this 4-property class Rome City Centre hotel, you'll be 0.8 km (0.5 mi) from Palace of Expositions.

What's nearby

  • Basilica di Santa Maria Maggiore - 5 min walk - 0.5 km
  • Trevi Fountain - 16 min walk - 1.4 km
  • Spanish Steps - 18 min walk - 1.5 km
  • Colosseum - 18 min walk - 1.6 km
  • Pantheon - 4 min drive - 1.9 km

Getting around

  • Termini Tram Stop - 4 min walk
  • Rome Termini Station - 5 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 35 min drive

Restaurants

  • ‪Ristorante Zeus - ‬2 min walk
  • ‪OperArt - ‬2 min walk
  • ‪Ristorante Alessio - ‬2 min walk
  • ‪Amedeo Ristorante - ‬2 min walk
  • ‪Gran Caffè del Passeggero - ‬2 min walk

About this property

Best Western Plus Hotel Universo

Eco-certified hotel with full-service spa and fitness centre
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1900
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Frequently asked questions

Is there a spa on site at Best Western Plus Hotel Universo?

Yep, there is an onsite spa at Best Western Plus Hotel Universo. It has a steam room and a sauna.

How much does it cost to stay at Best Western Plus Hotel Universo?

As of 7 July 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Universo on 3 Aug 2025 start from AU$290.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Plus Hotel Universo a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Hotel Universo.

Are there hot tubs in the rooms at Best Western Plus Hotel Universo?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Plus Hotel Universo serve breakfast?

Yeah, travelers give top marks to the buffet breakfast here! Served daily from 6:30 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Plus Hotel Universo?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Best Western Plus Hotel Universo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Hotel Universo?

Check-in begins at 2 PM. Check-out time is 11 AM.

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1028 out of 1578 reviews
Rating 8 - Good. 391 out of 1578 reviews
Rating 6 - Okay. 117 out of 1578 reviews
Rating 4 - Poor. 29 out of 1578 reviews
Rating 2 - Terrible. 13 out of 1578 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chi sung

Travelled with family, Travelled with group
Disliked: Amenities
Terrible management and service
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Last night in Roma!

Easy check in and out. Great location! Room very comfortable, with everything you could need.
Stayed 1 night in Apr 2025

8/10 Good

Jeffrey, Arlington

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable, hotel. It worked well as a base for exploring Rome. The staff was helpful and provided good service. Lost a star due to the lack of coffee - they had a coffee bar but it was not attended to regularly. Only instant coffee was available in the room.
Stayed 5 nights in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay at.
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The experience was good. They didn’t have the cool air conditioning turned on but when I asked about it they did later on. They even allowed me to gain entry into the room earlier than anticipated! This hotel was a great place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Heycel, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to Termini Station. Breakfast was great. Room was updated and huge
Stayed 2 nights in Mar 2025

8/10 Good

Alariyah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good hotel but bathroom fixtures could have used a bit more cleaning but overall a beautiful hotel and very nice staff and great breakfast. Also very cheap and good shops around
Stayed 3 nights in Mar 2025

8/10 Good

Tak Kuen

Liked: Cleanliness
No kettle
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Comfortable

Large hotel, easy walk with large suitcase, to/from Termini railway station for regional trains and metro. Frequent bus services to the usual tourist sites in streets close to hotel and at Termini. Reception staff were friendly, spoke excellent English and most were helpful. The property is serviced by three lifts. Small room is cosy but adequate for two people. Two chairs, spacious bathroom, walk-in shower equipped with a grab bar. Air con was very quiet and the opening window very welcome. Blackout curtains were excellent. Some noise from adjoining rooms. Our room was serviced daily. Two chairs, a small wardrobe, kettle with tea coffee, frig. One English language TV channel. More power points and charging points and a second baggage stand would be useful. We found the light switches complicated and confusing. Dining room offers breakfast (E16) and dinner and room service breakfast is available. Ice available from the bar and purified water from dispenser on each floor to refill bottle in room. Many reasonably priced restaurants serving tasty meals within a minute’s walk from the hotel. A tabac (closed Sunday) in the next block sells tickets for bus, metro etc.
Stayed 6 nights in Mar 2025

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt welcome, and safe in / around hotel. Triple room was large enough for 3 of us. It is always clean and plenty of supplies in the room. Hotel is convenient to train station and most place we wanted to visit.
Stayed 8 nights in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and close to metro!
Stayed 8 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Enjoyed my stay at this hotel! Was lucky enough to get a room upgrade, so had a surprisingly large room for my quick one night stopover in Rome. I appreciated that the hotel was so easy to get to from the train station, and also walking distance from many key attractions.
Stayed 1 night in Mar 2025

4/10 Poor

Megan

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Charged me for an extra person. Moved me to a suite. When I was ready to have them come to make the bed. The man didn't know how to do it , so they had to sleep on the couch and he gave me sheets. Not worth the upcharge Won't stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, from being able to check in a bit early after a long flight, to being able to relax before heading to our next destination. Staff went above and beyond. Front desk staff was always available to help and answer questions. One of the managers made sure to greet us to make sure everything went well. Breakfast had many options for me, someone who has many restrictions on food. Room was very clean and had lots of room for me and my son.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Rooms were very cleaned and the hotel was accessible to train station and easy access to all Rome sites. Highly recommended
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lexabel Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were part of a large party of 14 people and everyone mentioned how great the hotel was. Breakfast was superb and the rooms were well appointed and well kept. Would recommend this hotel 👍
Stayed 4 nights in Mar 2025

10/10 Excellent

stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful and clean. 5 min walk to termini station which has tons of food options. Staff is friendly and rooms are perfect. My go to hotel in Rome.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

travelling with friends

Great stay at the Universo. Super breakfast and nice staff. Everyone enjoyed it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tuesday

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this room is so ideal. It's a couple blocks from the Terimini station and so walkable. We took the Leonardo Express straight from the Fiumicino airport. The hotel allowed us to check in early, the room was so clean and the bed was so comfy(King) I don't know what I loved more the staff and how helpful everyone was (Breakfast, front desk or cleaning staff) or location. It was so close to the tram stations that took you everywhere, Colesseum, Vatican City, Spanish Steps, all the popular shopping streets. You can tap your ticket right at the fare gates. We did rent a car because we drove to Naples and the Amalfi Coast and their was parking available around the streets. We had trouble with the parking kiosk because everything was in Italian, but the hotel staff was so amazing and even came outside to assist. I know they didn't have to do that, but he did and I thought it was the kindest gesture. We tried all the restaurants around the hotel and they were all delicious. If you are coming from the US make sure you bring a converter for your gadgets. I can't wait to stay here again. Thank you!
Stayed 6 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a pleasure

I have stayed here foir many years and have always felt at home. The convenience to Termini is a major plus for me. Access to so many bus lines and the Metro are a great asset. The staff is always very helpful and accomodating. If you stay here, do include the daily breakfast; the choices of food is excellent...a great way to start the day.
Stayed 5 nights in Feb 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location and location. Amazing hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sun Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. Will stay here again for our next trip
Stayed 5 nights in Feb 2025