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4.0 out of 5

"For the price you pay the rooms are very poor looking mould on sealing s. Air-conditioning not working properly and the rooms smell really old. " More

By a verified traveller on Fri 29 Mar 2024

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Hotel Description

At The Q Motel you'll be within a 30-minute stroll of Rockhampton Botanic Gardens and Zoo and Rockhampton Golf Club. Highlights at this motel include free breakfast, a restaurant, and free self parking.

The diner, THE Q THAI CUISINE, serves local cuisine and is open for breakfast and dinner. Other amenities include free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of limited parking.

Places within a 30-minute walk of this 3-star Allenstown motel include Archer Park Station & Steam Train Museum and Hillcrest Rockhampton Private Hospital.

Standard Twin Room (1st Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$104* Per night/room 16 May - 17 May

Family Room (Sleeps 6) (First Floor)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Self-Contained Family Suite for 5 (Ground Floor)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Self-Contained Family Room For 4 (1st Floor)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room (Sleeps 5) (Ground Floor)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Balcony Room (1st Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Q Motel ratings based on 409 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Q Motel

Everyone (211) Couples (55) Business (1) Family (116)
3 out of 5
For the price you pay the rooms are very poor looking mould on sealing s. Air-conditioning not working properly and the rooms smell really old.

Posted by on 29 Mar. 2024

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2 out of 5
I was very disappointed - it was noisy, the room and entire facilities were poorly maintained (broken light fittings and power points, no spare blankets or pillows) and parking was shocking. It definitely did not replicate website marketing.

Posted by on 24 Mar. 2024

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4 out of 5
Rooms need an upgrade, they were old and dated but clean.

Posted by on 24 Mar. 2024

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4 out of 5

Posted by on 23 Mar. 2024

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1 out of 5

Posted by on 20 Mar. 2024

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3 out of 5
very noisy vehicles and people in side street beside the motel. Great breakfast. restaurant was closed on a Saturday night

Posted by on 15 Mar. 2024

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5 out of 5
All fine

Posted by on 1 Mar. 2024

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2 out of 5
The wotif listing advertises a pool but there is no pool. This was the cheapest room we could find in Rockhampton at the last minute but given the facilities and environment I think it should have been cheaper. There was a man with a crowbar checking car doors and looking for cigarette butts in the car park. Also some other people that I didn’t feel entirely safe around. Everyone needs a place to sleep, but I wouldn’t recommend this place especially if you are travelling with children.

Posted by on 28 Feb. 2024

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5 out of 5

Posted by on 22 Feb. 2024

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2 out of 5
We had no cutlery at all, no plates or bowls, there was chips and rubbish under the bed, tv has normal tv and nothing else not even a smart tv over all very poor not recommended .

Posted by on 9 Feb. 2024

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Property Features

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Event space at this motel measures 538 square feet (50 square meters) and includes conference space. Spa services, barbecue grills, and laundry facilities are also featured at The Q Motel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 3-star Rockhampton motel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Continental breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Rockhampton Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

The Q Motel offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 8:30 AM and on weekends from 6 AM to 8:30 AM.

THE Q THAI CUISINE - This diner specializes in local cuisine and serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 10.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

  • No lifts
  • Children stay free
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sundowner Hotel Rockhampton
  • MAS Country Q Motel Rockhampton
  • Sundowner Rockhampton Motel
  • MAS Country Q Rockhampton
  • MAS Country Q Motel
  • MAS Country Q
  • Q Motel Rockhampton
  • Q Rockhampton
  • Q Motel Allenstown
  • Q Allenstown
  • The Q Motel Motel
  • The Q Motel Allenstown
  • The Q Motel Motel Allenstown

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.