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Holiday Inn Express Rochester - University Area by IHG

2.5 star property

Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Exterior
Indoor pool
Free daily continental breakfast
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$144
includes taxes & fees
30 Mar - 31 Mar

Explore the area

View map
717 E Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪5 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Place, Strong Memorial Hospital
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Rochester

At Holiday Inn Express Rochester - University Area by IHG you'll be within a 10-minute walk of Monroe Community College and 1.7 km (1.1 mi) from Cinemark Movies 10. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. .Attractions within a 10-minute drive of this Brighton hotel include University of Rochester and Strong.

What's nearby

  • Monroe Community College - 5 min walk - 0.4 km
  • Tim Hortons Iceplex - 2 min drive - 2.9 km
  • University of Rochester - 4 min drive - 2.5 km
  • Strong Memorial Hospital - 4 min drive - 2.5 km
  • Highland Park - 6 min drive - 2.9 km

Getting around

  • Rochester Station - 17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Bill Gray's Regional Iceplex - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪DiBella's Subs - ‬14 min walk

About this property

Holiday Inn Express Rochester - University Area by IHG

Holiday Inn Express Rochester - University Area by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express Rochester - University Area by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Rochester - University Area by IHG was completed in March 2023.

This Rochester hotel is smoke free.

  • 105 guestrooms or units
  • 5 levels
  • 452 sq ft of conference space
  • 42 sq. m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express Rochester - University Area by IHG offers 105 air-conditioned accommodations with video game consoles and a safe. Beds feature premium bedding. Televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Rochester - University Area by IHG?

Holiday Inn Express Rochester - University Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Rochester - University Area by IHG?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Rochester - University Area by IHG on 30 Mar 2026 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Rochester - University Area by IHG?

Yep, Holiday Inn Express Rochester - University Area by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express Rochester - University Area by IHG?

The closest beach to Holiday Inn Express Rochester - University Area by IHG is Ontario Beach Park (17.1 km).

Does Holiday Inn Express Rochester - University Area by IHG have a pool?

Holiday Inn Express Rochester - University Area by IHG has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

Is Holiday Inn Express Rochester - University Area by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Rochester - University Area by IHG is a hit with families.

Does Holiday Inn Express Rochester - University Area by IHG serve breakfast?

Yeah, guests can't get enough of the free continental brekkie here! Served on weekdays between 6:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Rochester - University Area by IHG?

No, Holiday Inn Express Rochester - University Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Rochester - University Area by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Rochester - University Area by IHG?

No, only service animals are allowed.

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 162 out of 1005 reviews
Rating 4 - Poor. 87 out of 1005 reviews
Rating 2 - Terrible. 93 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brynn

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Stayed 1 night in Dec 2025

4/10 Poor

Barry

Liked: Cleanliness
Stayed 1 night in Nov 2025

4/10 Poor

Lorna

Travelled with group
Disliked: Cleanliness, amenities
Room not ready and no one to clean the room
Stayed 2 nights in Nov 2025

8/10 Good

THOMAS, BELTON

Stayed 2 nights in Nov 2025

10/10 Excellent

Terry and Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our king size room was very spacious, comfortable and clean. I would add that the rug edges at baseboards needed vacuuming. It was quiet, even tho next to highway. The staff was very friendly and pleasant. We didn’t eat breakfast but I did grab 2 muffins for the road. It looked like a good variety of food available tho. Definitely would stay there again, if needed somewhere in that area.
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

10/10 Excellent

LeQuetta, Rochester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & smelled amazing. Staff very polite. Overall had a great experience
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with group
Very nice hotel had a very nice time customer service was excellent
Stayed 1 night in Nov 2025

8/10 Good

Krystal

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Shadae

Business traveller
Disliked: Cleanliness
Rooms filthy , hair and dirt everywhere . Took a paper towel to wipe the hair off the shower floor and it was brown indicating that it had not been thoroughly clean . Hair was on the toilet and floor and it was like it like I was in a house of hair . The poor staff tried. To fix it and she was working the front desk , and also had to come and clean the room . I won’t be coming back !
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and helpful - we got suggestions re where to have dinner nearby and they were overall lovely. The room was very clean, the heat worked perfectly (which was a real bonus bc it was frigid outside), ample towels, there was nothing we wanted that was not already provided. Staff even texted to make sure everything was up to snuff. I highly recommend this hotel.
Stayed 2 nights in Nov 2025

6/10 Okay

Pamela, Webster

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I’ve stayed here a few times when visiting Rochester. It seems like the cleanliness is going downhill. The bathroom was very dirty. Hair in the tub. Hair and dirt on the floor.
Stayed 1 night in Nov 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had trash on the floor and a pair of socks in the corner next to the window. They made the beds how did they miss that? The alarm clock time was not updated. Neither was the microwave. When I called the front desk he said I don't know about that. He told me to leave a comment here! Didn't even offer to remove the socks.
Stayed 1 night in Nov 2025

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness
Holiday Inn Express used to be our go to hotel, but we’re done after this trip. Neither of the beds had been changed after the last guest, they were just made back up. One of them still had lint from their pajamas on the sheets when we turned back the covers to go to bed. I called the front desk and was brought sheets to change myself. I understand that we got in at 1:30 am after a delayed flight, and no housekeeping staff was available, but I never should have had to make the call. In addition, there was hair on various parts of the toilet and pubic hair on the shower curtain as well as something smeared on the shower wall. We canceled our next night and went somewhere else. And guess what? When I got my emailed receipt, I was charged for both nights. Ridiculous!
Stayed 2 nights in Nov 2025

6/10 Okay

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room I was in, there was mould on the shower curtain and the towels were dirty. I was right beside the kitchen and my room filled up with grease smoke in the morning as they had the door to the kitchen open, so it was wafting down the hall. I was able to move rooms, which was great, but the second room still had issues. Parking felt safe, breakfast was good-- good options, but the rooms weren't all that great. There was chocolate milk or coffee on the window shade too? For the money I think there could have been better options in the area.
Stayed 2 nights in Nov 2025

4/10 Poor

Jon

Disliked: Cleanliness, staff & service
My room was dirty. Food crumbs under the desk, clump of what I hope was human hair under the chair, every horizontal surface had a very visible layer of dust, hair on shower floor because the drain was clogged and the phone didn’t work
Stayed 2 nights in Nov 2025

8/10 Good

sean

Liked: Cleanliness, staff & service, amenities
This is my second time staying at this hotel, and I feel like my room was definitely an upgrade from the last time and very friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Nov 2025

6/10 Okay

Anastasia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
dated
Stayed 1 night in Oct 2025

10/10 Excellent

Rahul

Stayed 2 nights in Oct 2025

2/10 Terrible

Peter

I had contacted you the same day I made this reservation by mistake and asked that you refund me since I could not stay at the hotel. You checked and told me that the hotel refused to refund my payment. So I cannot comment on my stay since I didn't avail of the hotel on Oct 27-28, since the dates were wrong. I will be having surgery in Strong Memorial in the next 3 months when I plan to spend time in a Rochester hotel before and after this surgery. Unless I get a refund for the reservation above, I will seek other hotels in the area. I feel cheated. I contacted you within 24 hours that. I had made a mistake and wanted a refund. I feel that is a reasonable request and hope the hotel enjoys using the money without my being able to stay in the hotel. Peter
Stayed 1 night in Oct 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good; the pool was fine; didn't use the exercise room but it looked well kept. The room was a little crowded. There were three adults and it was a tight fit. Maybe that's routine for the Express Holiday Inns.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in this time was big, but faced the busy freeway and was very noisy. The toilet paper holder was coming off the wall and there was a white stain on the couch.
Stayed 3 nights in Oct 2025