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Hampton Inn & Suites Rochester/Henrietta

2.5 star property
Hotel in Rochester with 24-hour fitness centre and indoor pool

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Reception
Fitness facility
Indoor pool
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$175
includes taxes & fees
6 Feb - 7 Feb

Explore the area

View map
280 Clay Rd, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Monroe Community College
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
Shower/bath combination
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(39 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
Private bathroom
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Hydromassage showerhead
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
Shower/bath combination
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
Shower/bath combination
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
Private bathroom
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
Private bathroom
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
Private bathroom
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Hydromassage showerhead
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hydromassage showerhead
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Private bathroom
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Rochester
  • Pool
  • Parking included
  • Free Wi-Fi
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4.0 out of 5, Very good, 1,003 reviews
The price is AU$152
includes taxes & fees
27 Jan - 28 Jan
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About the area

Rochester

At Hampton Inn & Suites Rochester/Henrietta you'll be within a 20-minute stroll of Monroe Community College and Marketplace Mall. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a 24-hour front desk. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 10-minute drive of this Rochester hotel include University of Rochester and Rochester Institute of Technology.

What's nearby

  • Marketplace Mall - 13 min walk - 1.1 km
  • Monroe Community College - 18 min walk - 1.5 km
  • Tim Hortons Iceplex - 3 min drive - 3.2 km
  • Veterans Memorial Park - 4 min drive - 2.9 km
  • Cinemark Movies 10 - 5 min drive - 1.8 km

Getting around

  • Rochester Station - 18 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel in Rochester with 24-hour fitness centre and indoor pool
Hampton Inn & Suites Rochester/Henrietta offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 2 meeting rooms available. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Rochester/Henrietta. Free self parking is available.

This Rochester hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Rochester/Henrietta?

Hampton Inn & Suites Rochester/Henrietta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Rochester/Henrietta?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Rochester/Henrietta on 6 Feb 2026 start from AU$174.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Rochester/Henrietta?

Yep, Hampton Inn & Suites Rochester/Henrietta has a free self car park.

Are there any beaches close to Hampton Inn & Suites Rochester/Henrietta?

The closest beach to Hampton Inn & Suites Rochester/Henrietta is Ontario Beach Park (19.5 km).

Does Hampton Inn & Suites Rochester/Henrietta have a pool?

Hampton Inn & Suites Rochester/Henrietta has an indoor pool. The pool is open 8:00 AM to 11:00 PM.

Is Hampton Inn & Suites Rochester/Henrietta family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Rochester/Henrietta is a hit with families.

Does Hampton Inn & Suites Rochester/Henrietta serve breakfast?

Yeah, visitors highly rate the free buffet brekkie here! Served daily, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Rochester/Henrietta?

No, Hampton Inn & Suites Rochester/Henrietta does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Rochester/Henrietta?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1006 reviews
Rating 8 - Good. 232 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christina

Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, staff & service
Good value. A little worn, but I understand an upgrade is coming. We could hear it most days that we spent time there and that's a little annoying, but understandable. Wish there was a little variety in the breakfast. We stayed a week and by day 3, it was like groundhog day. Vary it a little each day. Pancakes rather than waffles, some scrambled eggs rather than always that flat omelet. Bacon once in awhile. Different muffins. The oatmeal was great!
Stayed 7 nights in Oct 2025

8/10 Good

Patricia Ann

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Mark, Rochester

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was being renovated. It may be better when that's complete.
Stayed 1 night in Oct 2025

8/10 Good

Matangi

Stayed 1 night in Sep 2025

8/10 Good

Markus, Sleepy Hollow

Stayed 4 nights in Oct 2025

10/10 Excellent

Chinmay

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. We stayed 2 nights. We expected to clean room every day. But they didn't come to clean. Rest everything was good
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful. Checking in and out was easy also. I will definitely stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Praptasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were fresh. Not a lot on the table but quite decent and would get the job done pretty well. The location was fantastic! Close to highway and so many shopping and eating options close by.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms are renovated, all new and comfortable beds.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was clean, but ice machine on the floor broken and large trash can next to it and next to vending machine was overflowing for days, never emptied.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Oct 2025

6/10 Okay

Charlene

Disliked: Cleanliness, staff & service
We were there 3 nights and never had service in our rooms. Gym was unusable because air was not working and it was 82 degrees. Front desk seemed unconcerned
Stayed 3 nights in Oct 2025

10/10 Excellent

Sammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in.. Great room... Exactly what I needed for the night
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit for purpose
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent staff
Stayed 1 night in Sep 2025

6/10 Okay

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

joseph

Stayed 1 night in Oct 2025

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

aaron

Stayed 1 night in Oct 2025

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent. Staff Darlene was superior at her job. She made sure my husband and i were comfortable in our stay. The initial room we were assigned had a few deficiencies as the hotel is undergoing renovation. Thanks to Darlene we were moved to the fully renovated 4th floor making our stay most comfortable. Thank you Darlene for going beyond the call of duty. She even made sure our belongings were in the new room during our absence as we had to attend an affair.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025