Best Western The Inn At Rochester Airport

Property class: 2.5

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Exterior
Reception
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$143
includes taxes & fees
29 Apr - 30 Apr

Explore the area

View map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪3 min drive‬
  • Place, University of Rochester
    ‪6 min drive‬
  • Place, Rochester Institute of Technology
    ‪10 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Rochester

At Best Western The Inn At Rochester Airport you'll be 1.7 km (1.1 mi) from Erie Canal and 2.8 km (1.7 mi) from Genesee Valley Park. Highlights at this hotel include free breakfast, free self-parking and a free airport shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. There's also the convenience of extended parking. .Attractions within a 10-minute drive of this Rochester hotel include University of Rochester and Strong.

What's nearby

  • Genesee River - 3 min drive - 2.2 km
  • University of Rochester - 6 min drive - 4.0 km
  • Strong Memorial Hospital - 7 min drive - 4.4 km
  • Rochester Institute of Technology - 10 min drive - 9.0 km
  • Strong - 16 min drive - 12.3 km

Getting around

  • Rochester Station - 7 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Burger King - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬18 min walk
  • ‪People's Choice - ‬15 min walk

About this property

Best Western The Inn At Rochester Airport

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Frequently asked questions

Is parking available at Best Western The Inn At Rochester Airport?

Yep, Best Western The Inn At Rochester Airport has a free self car park.

How much does it cost to stay at Best Western The Inn At Rochester Airport?

As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at Best Western The Inn At Rochester Airport on 29 Apr 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Inn At Rochester Airport?

The closest beach to Best Western The Inn At Rochester Airport is Ontario Beach Park (15.1 km).

Is there a free airport shuttle available at Best Western The Inn At Rochester Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Best Western The Inn At Rochester Airport?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western The Inn At Rochester Airport?

No, only service animals are allowed.

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 75 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Stayed 1 night in Jan 2026

4/10 Poor

Deanie

Stayed 1 night in Jan 2026

10/10 Excellent

Ashenafi

Stayed 1 night in Jan 2026

10/10 Excellent

Kadian

Stayed 2 nights in Jan 2026

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff
Stayed 1 night in Jan 2026

8/10 Good

carolina, Union city

Travelled with family
Liked: Cleanliness
Perfect for a one night stay. Near airport.
Stayed 1 night in Nov 2025

6/10 Okay

Barbara

Stayed 1 night in Jan 2026

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, amenities
What stood out the most for us was the kind, welcoming gentleman working the front desk! The hotel was economical comparatively and good for a night stay pre and post our flight. The shuttle service and parking were very helpful. The bed was comfortable and the setting was quiet. Free breakfast was a bonus. Some of the furniture in rooms were torn or stained...need to be replaced. We would definitely stay again.
Stayed 1 night in Jan 2026

8/10 Good

Jeong Yoon

Liked: Cleanliness
Disliked: Property conditions & facilities
Kind staff. Clean room. Nice breakfast buffet.
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Clean room, very helpful staff, loved ordering food, shuttle left on time. Very convenient for early am flights or late arrivals.
Stayed 1 night in Jan 2026

8/10 Good

Linda

Stayed 1 night in Jan 2026

6/10 Okay

Wendy, Dansville

Travelled with partner
Disliked: Cleanliness
Only stay here if you have to. Hotel is run down, ceiling was falling down in our hallway, and the shuttle guy was sleeping until we rang the bell.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast felt like something was missing but it was good. The semi-frequent sound of airplanes overhead was hard to miss while I was awake but wasn't an issue while I slept. There was plenty of space for parking. The room was nice, but my room's hair dryer didn't work. This wasn't a big deal for me so I didn't bring it up with the staff, but I feel confident that they would've accounted for this if I mentioned it. Check-in and check-out were both seamless.
Stayed 1 night in Dec 2025

8/10 Good

Teresa

The room was so clean and clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Damon

Stayed 1 night in Dec 2025

6/10 Okay

New

Travelled with family
Disliked: Cleanliness
While the staff was great and welcoming, the condition of the rooms isn’t great, even given the price. Light bulbs out, corners of bathroom dirty, leaky faucets, pipes that whine when you shower, and towels so thin it’s ridiculous. The location is great as it is literally next to the airport though. A thorough cleaning of bathrooms and a slight upgrade to towels would make it a better value.
Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne

Stayed 1 night in Jan 2026

10/10 Excellent

Terrell

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Xu, Fremont

Stayed 3 nights in Sep 2025

2/10 Terrible

Lisa

Disliked: Staff & service, room comfort
Noise and not good food
Stayed 1 night in Dec 2025

4/10 Poor

Katherine

My flight was delayed overnight, so conveniently there was still one room available at this Best Western. The shuttle from the Rochester airport was quick and easy, but once we got to the hotel, the experience went downhill. Their system was down so there were no room keys and any time I needed to leave my room, i had to ask the front desk to open my door. All the vending machines were broken and there was no food or water bottles available. The shuttle driver/receptionist gave me a sprite, which was appreciated, but that combined with the room having multiple stains on everything and being on the dirtier side, is definitely overpriced for what they are able to offer. A place to stay in case of an emergency, but do not recommend staying here if you have the option to stay somewhere else.
Stayed 1 night in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Arrived downstairs at 4 am. No shuttle! No offer to provide taxi for those of us who had paid to park at hotel for week OR who had chosen this hotel over others that had shuttles that were not advertised as 24/7
Stayed 1 night in Dec 2025