See all properties
Save

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly hotel with free breakfast and fitness centre

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Seasonal outdoor pool, open 10:00 AM to 10 PM, free pool cabanas
Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Lunch and dinner served, Mexican cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Room service
  • Bar
The current price is AU$247
includes taxes & fees
15 July - 16 July

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    ‪8 min walk‬
  • Columbia Point Golf Course
    ‪16 min walk‬
  • Kadlec Regional Medical Center
    ‪2 min drive‬
  • Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

About the area

Richland

A family-friendly stay in Richland awaits you at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Within a 20-minute stroll, you'll find Howard Amon Park and Columbia Point Golf Course. Highlights at this Art Deco hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Salud Bar & Kitchen, serves Mexican cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 720 square feet (67 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. .With a stay at this South Richland hotel, you'll be 2.1 km (1.3 mi) from Kadlec Regional Medical Center and 4.4 km (2.8 mi) from Bookwalter Winery.

What's nearby

  • Howard Amon Park - 8 min walk - 0.7 km
  • Richland - Benton City Loop - 10 min walk - 0.9 km
  • Columbia Point Golf Course - 16 min walk - 1.4 km
  • Kadlec Regional Medical Center - 2 min drive - 2.0 km
  • Toyota Center - 8 min drive - 9.0 km

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly hotel with free breakfast and fitness centre
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a kids' pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Free self parking is available. A complete renovation of Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection was completed in December 2019.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq. m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Richland on the River by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 714 reviews
The price is AU$229
includes taxes & fees
6 July - 7 July
Holiday Inn Richland on the River by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (720 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on 15 July 2025 start from AU$235.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yep, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection has a free self car park.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a pool?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 10:00 AM to 10 PM (Seasonal outdoor pool open from April to October).

What makes Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is a hit with families.

Are there hot tubs in the rooms at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, but there are deep-soaking baths in the guestrooms.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection serve breakfast?

Sure does, complimentary buffet brekkie is served weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

There is a golf course next to Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 220 out of 612 reviews
Rating 8 - Good. 154 out of 612 reviews
Rating 6 - Okay. 108 out of 612 reviews
Rating 4 - Poor. 64 out of 612 reviews
Rating 2 - Terrible. 66 out of 612 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Mar 2025

8/10 Good

Sydnee

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Key card wasn’t working to get ice, went to the office and waited 5 minutes for someone to come out, only to be met with attitude and her acting like I should have known it wasn’t working, even though no sign was posted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mathew

Stayed 1 night in Mar 2025

6/10 Okay

Tish

Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST
Stayed 4 nights in Mar 2025

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Mediocre

The room was overly hot, the ac didn’t seem to want to stay on to help cool the room down. The walls were so thin you could hear everything from the rooms next to you, down to a vibration of the rooms next doors phone. The smoke detectors weren’t working. The rooms were nice and we were so thankful we were only staying the one night.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We knew the pool was closed for the season, but when we arrived, the hot tub was not working and they didn't expect it to be fixed for 2-more months. Also, the sauna wasn't working. The photo of the fire pit and deck must belong to the restaurant because there certainly was no nice outdoor seating area available for guests. The rooms are directly open to the outdoors with curtains that don't close properly so people walking by can see into your room. The rooms are also very small and we literally had to take turns getting dressed. There was no closet for the clothes, just an open air hook. No hooks in the bathroom to hand anything while you're showering. Sketchy people in the parking lot and people coming and going all night. Only redeeming quality was that you could walk to the river.
Stayed 2 nights in Mar 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sherie

Stayed 1 night in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located for my trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I loved how the room had Bunk beds that was so cool and had the kids so excited even tho at home they already have bunk beds 😂 loved how they weren’t high at all. Everything super clean and nice The only issue we couldn’t watch Tv or my Netflix account for everything it said it wasn’t working other than that my kids loved the game room and breakfast thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra

Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Stayed 1 night in Feb 2025

10/10 Excellent

Rosa, Kennewick

Stayed 1 night in Feb 2025

10/10 Excellent

Juli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Personnel very service oriented
Stayed 1 night in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities, room comfort
Chairs uncomfortable in the room and breakfast area.
Stayed 1 night in Feb 2025

10/10 Excellent

Neima

Stayed 1 night in Feb 2025

10/10 Excellent

Tiffani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good expirience, the room was beautiful and clean. I would however, have preffered to have a jacuzzi tub like i though i had, BUT, otherwise i would highly recommend.
Stayed 1 night in Feb 2025

8/10 Good

william

Stayed 9 nights in Feb 2025

2/10 Terrible

Amber

Business traveller
Disliked: Cleanliness
My employee had to leave early after finding a bed bug.
Stayed 2 nights in Feb 2025