Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly hotel with free breakfast and fitness centre

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Lunch and dinner served, Mexican cuisine
Seasonal outdoor pool, open 10:00 AM to 10 PM, free pool cabanas

Popular amenities

  • Hot tub
  • Room service
  • Bar
The current price is AU$194
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    ‪8 min walk‬
  • Columbia Point Golf Course
    ‪16 min walk‬
  • Kadlec Regional Medical Center
    ‪2 min drive‬
  • Richland, WA (RLD)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Standard Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Richland

A family-friendly stay in Richland awaits you at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Within a 20-minute stroll, you'll find Howard Amon Park and Columbia Point Golf Course. Highlights at this Art Deco hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Salud Bar & Kitchen, serves Mexican cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 720 square feet (67 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. .With a stay at this South Richland hotel, you'll be 2.1 km (1.3 mi) from Kadlec Regional Medical Center and 4.4 km (2.8 mi) from Bookwalter Winery.

What's nearby

  • Howard Amon Park - 8 min walk - 0.7 km
  • Columbia Point Golf Course - 16 min walk - 1.4 km
  • Kadlec Regional Medical Center - 2 min drive - 2.0 km
  • Columbia Center Mall - 6 min drive - 7.0 km
  • Toyota Center - 8 min drive - 9.0 km

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly hotel with free breakfast and fitness centre
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a kids' pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Free self parking is available. A complete renovation of Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection was completed in December 2019.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq. m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (720 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on 3 Aug 2025 start from AU$181.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yep, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection has a free self car park.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a pool?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 10:00 AM to 10 PM (Seasonal outdoor pool open from April to October).

What makes Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is a hit with families.

Are there hot tubs in the rooms at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, but there are deep-soaking baths in the guestrooms.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection serve breakfast?

Sure does, complimentary buffet brekkie is served weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

There is a golf course next to Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 240 out of 658 reviews
Rating 8 - Good. 162 out of 658 reviews
Rating 6 - Okay. 121 out of 658 reviews
Rating 4 - Poor. 65 out of 658 reviews
Rating 2 - Terrible. 70 out of 658 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No River view most like parking lot view

Well it’s said river view but it was more Parking lot view, also the shower was dirty, it was hair in the tub, the shower curtain it’s was dirty too, I called the desk and they said they will tell the housekeeper, but nothing else, for the price that I paid it was very expensive for what I got, honestly I been in more quality hotels and they are not at expensive price Also the breakfast it was no to wow…
Stayed 1 night in Apr 2025

4/10 Poor

Jerry

Stayed 4 nights in Apr 2025

6/10 Okay

Kelly

Disliked: Cleanliness, property conditions & facilities
Smelly
Stayed 1 night in Apr 2025

10/10 Excellent

Lalla bouchra

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Apr 2025

2/10 Terrible

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location but rooms need a lot of attention.
Stayed 2 nights in Apr 2025

10/10 Excellent

perla

Liked: Cleanliness, staff & service, property conditions & facilities
love it
Stayed 1 night in Apr 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to local restaurants and freeway.
Stayed 1 night in Apr 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the most delightful place and expensive for what it was
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here for years and it is of great convenience and value for me.
Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Hot tub broken Only decaf coffee for in room coffee makers Barely lukewarm water for showers
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of improvements have been made; hopefully, they'll continue to make more. Roomy room, good bed, clean. On site restaurant/bar was great with great service.
Stayed 2 nights in Apr 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

JESSICA

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not great

Front desk staff was not helpful when we checked in, room was dirty, our main door was very hard to open and close. The shower leaked all over the bathroom floor getting everything wet. The bathroom door also made a terrible squealing noise when we closed it from the plastic guard scrapping the wall. Breakfast was terrible, eggs and sausage was very very salty, in eatable, we ended up ordering Starbucks both mornings for pick up. We stayed at this hotel as it’s where my daughters team stayed and there was plenty for kids to do, great pool, game rooms and area for a dinner with team and family. I will not seek out to stay at this hotel again only would stay again if the team stays so my daughter is not left out
Stayed 2 nights in Apr 2025

2/10 Terrible

oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed breakfast and staff bee friendly and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

SHARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met our needs

Can tell that it is “older” and due for renovation, but it was clean and we very much appreciated that. The towels are quite thin…. We were supplied additional when needed. We never could figure out the stove but our stay didn’t depend on it.
Stayed 3 nights in Apr 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service
It was fine. The bathroom is small and needs an update. But was clean and served our needs.
Stayed 2 nights in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Ahlam

Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Kathleen

Stayed 2 nights in Apr 2025