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Whitney Peak Hotel Reno, Tapestry Collection by Hilton

3.5 star property
Hotel with a sauna, steps from Reno Arch

Photo gallery for Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Breakfast, lunch, dinner served; American cuisine
Reception hall
Exterior
Premium bedding, down duvets, in-room safe, desk
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
The current price is AU$229
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
255 N Virginia St, Reno, NV, 89501
  • Place, Reno Arch
    ‪1 min walk‬
  • Place, Reno Events Center
    ‪3 min walk‬
  • Place, National Bowling Stadium
    ‪3 min walk‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Executive Level

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Bathtub)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Hearing)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds, Executive Level

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Accessible, Executive Level (Mobility, Bathtub)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds, Accessible, Executive Level (Mobility, Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Accessible, Executive Level (Hearing)

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds, Accessible, Executive Level (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility. Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility. Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Bedroom, Accessible (Mobility, Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Reno

Whitney Peak Hotel Reno, Tapestry Collection by Hilton puts you in the heart of Reno, within steps of Reno Arch and National Bowling Stadium. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Roundabout Grill, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the gym and sauna as well as access to rock climbing and aerobics classes. 12000 square feet (1115 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3.5-property class Downtown Reno hotel include Reno Events Center and National Automobile Museum.

What's nearby

  • Reno Arch - 1 min walk - 0.0 km
  • Reno Events Center - 3 min walk - 0.3 km
  • National Bowling Stadium - 3 min walk - 0.3 km
  • National Automobile Museum - 6 min walk - 0.6 km
  • University of Nevada-Reno - 13 min walk - 1.1 km

Getting around

  • Reno Station - 2 min walk
  • Reno Tahoe Intl. Airport (RNO) - 11 min drive

Restaurants

  • ‪Club Cal Neva Hotel Casino - ‬2 min walk
  • ‪Cafe Whitney - ‬1 min walk
  • ‪Cal Neva Top Deck Restaurant - ‬2 min walk
  • ‪West Second Street Bar - ‬3 min walk
  • ‪The Brew Brothers - ‬3 min walk

About this property

Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Hotel with a sauna, steps from Reno Arch
Whitney Peak Hotel Reno, Tapestry Collection by Hilton offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Whitney Peak Hotel Reno, Tapestry Collection by Hilton. Parking is available for a fee.

This 3.5-star Reno hotel is smoke free.

  • 310 guestrooms or units
  • 16 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1976
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Whitney Peak Hotel Reno, Tapestry Collection by Hilton offers 310 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 7 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 6 to 14 for adults and USD 6 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roundabout Grill

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Fitness classes
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Banquet hall
  • Built in 1976
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 14 for adults and USD 6 to 8 for children
  • Covered self-parking fee: USD 7.00 per night
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Whitney Peak
Whitney Peak Hotel
Whitney Peak Hotel Reno
Whitney Peak Reno
Whitney Peak Hotel
Whitney Peak Hotel Reno Tapestry Collection by Hilton
Whitney Peak Hotel Reno, Tapestry Collection by Hilton Reno
Whitney Peak Hotel Reno, Tapestry Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Whitney Peak Hotel Reno, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Whitney Peak Hotel Reno, Tapestry Collection by Hilton on 23 Nov 2025 start from AU$228.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Yep, Whitney Peak Hotel Reno, Tapestry Collection by Hilton has a covered self car park for USD 7.00 per night.

What makes Whitney Peak Hotel Reno, Tapestry Collection by Hilton a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Whitney Peak Hotel Reno, Tapestry Collection by Hilton.

Is Whitney Peak Hotel Reno, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Whitney Peak Hotel Reno, Tapestry Collection by Hilton is a hit with families.

Does Whitney Peak Hotel Reno, Tapestry Collection by Hilton serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

No, Whitney Peak Hotel Reno, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Whitney Peak Hotel Reno, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 580 out of 1022 reviews
Rating 8 - Good. 217 out of 1022 reviews
Rating 6 - Okay. 109 out of 1022 reviews
Rating 4 - Poor. 68 out of 1022 reviews
Rating 2 - Terrible. 48 out of 1022 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Adriana, Marysville

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Our bathroom floor was covered in hair of all kinds i immediately had to call the front desk as soon as we got to the room to have someone come up and clean it the employee just let herself in our room didn’t knock or announce herself or anything just walked into a locked room not what we expect from this hotel as we have stayed here before.
Stayed 1 night in Aug 2025

10/10 Excellent

Brajah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Aneesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

8/10 Good

Aneesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of downtown Reno.
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort

A nice place to stay.

The building is getting old. Still looks good but some updates would be nice. The staff was ok but not the friendliest bunch. The doormen and valet were very nice and helpful! The price was a little high but what's not?
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Spacious room. Seems like downtown Reno surrounding area is trying to clean up.
Stayed 1 night in Jul 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whitney peak

Whitney peak has always been a great place to stay. My only complaints are the in room coffee and the hotel toiletries. The coffee is gawd awful (the restaurant wasn’t much better). The shampoo included in the room is the generic mint that all hotels now have. Also- the parking has always been an issue…valet is $25 but if you want to park yourself, you’re walking quite a distance…in the heat, the rain, the snow…
Stayed 1 night in Jul 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Overall cleanliness of the room and the view. Easy check in, etc will be back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Carina

Stayed 1 night in Jul 2025

4/10 Poor

Teresa

Disliked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Dylan

Disliked: Staff & service, room comfort

Avoid at all costs

AWFUL! This "toilet paper" collection property is one of the worst hotels I've ever stayed at. Started out with the road being closed for some sort of gay pride concert on a Friday night. Had no idea how to get to the parking structure, so I called the front desk. Immediately placed on hold, then was hung up on 2 min later. Amazing first impression. Decide to turn down the semi-barricaded street to get to registration. There's about a dozen cars parked haphazardly in front of the hotel. Get close to the curb and the valet stoner makes zero attempt to come to my truck to talk. My buddy has to get out and go to him to ask where to park. He says go back the way you came (try to turn around down a one way street with a dozen cars parked on it) and "keep going left" to get the parking garage. Could not get an address out of this moron. Drive another 7 min to get across the street and park. Walk into reception. I ask why they don't mention that the street is closed or where the parking garage is on their website. No answers from the stooge at the front desk. Room is a glorified motel room. Garbage bed, musty smell. AC set to 64, runs nonstop all night, room never gets below 77. Can hear the awful music in the street still. Great evening! When leaving in the morning, I physically hand the keys to the creature at the desk. Her response is "emailed receipt". Lovely demeanor. Receipt arrives and they deduct $2 for a tourism fee. Never mentioned on Hotels.com or at check-in or c
Stayed 1 night in Jul 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in downtown Reno. Newer than other properties (renovated) but all of Reno is showing its age. No casino. Onsite restaurant and bar was very good to excellent. No fault of the hotel, but street fairs had the parking garage (other side of the street) inaccessible, you can use the garage for the eldorado for free (.5 block away). Staff was helpful and cheerful. 15th floor lounge is worth it, especially in the afternoon for cocktails and complimentary light snacks. Room was spacious. We had a small suite which was basically a double room with seating area and wet bar (microwave, mini fridge, and coffee maker).
Stayed 2 nights in Jul 2025

6/10 Okay

Jocelyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Dion, Brisbane City

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I don't really like having dogs in the hotel.
Stayed 2 nights in Jul 2025

4/10 Poor

Dion

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and big but the A/C was way too loud. Had to turn it off to sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Duyen

Stayed 1 night in Jun 2025

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a volleyball tournament the property along with area wa surprisingly very clean . It’s right across the street from el dorado casino which is convenient if you want to kill some time and money Its also walking distance to near by restaurants They have one in the hotel if you want to eat in The rooms were nice clean and spacious for a family of 4 Would highly recommend this place if you are visiting the area with family i like that it has a semi kitchen (sink mini fridge microwave and counter table with chairs) The only inconvenience was the parking You can pay extra for valet but you have to park across the street on the right side of the hotel so getting your car in and out was a hassle At least they let you park in the front for a bit to unload your stuff
Stayed 3 nights in May 2025

8/10 Good

Richard Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness
It was close walking distance to the Pioneer Center.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Stayed 1 night in Jun 2025

8/10 Good

Jiemin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Daniel, SUSANVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nonsmoking is a positive.
Stayed 1 night in Jul 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Norma

Stayed 1 night in Jun 2025