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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel with free parking, near Reno-Sparks Convention Center

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Exterior
Business centre
Bar (on property)
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
The current price is AU$150
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
1981 Terminal Way, Reno, NV, 89502
  • Place, Reno-Sparks Convention Center
    ‪2 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪2 min drive‬
  • Place, Peppermill
    ‪3 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(126 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

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About the area

Reno

SureStay Plus Hotel by Best Western Reno Airport puts you in the centre of Reno, 4.2 km (2.6 mi) from Reno-Sparks Convention Center and 4.3 km (2.7 mi) from National Automobile Museum. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .The restaurant, Plaza Court, serves American cuisine and is open for breakfast and dinner. Crosswinds is the hotel's own bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. There's also the convenience of extended parking. .With a stay at this Reno/Tahoe Airport hotel, you'll be 4.5 km (2.8 mi) from Nevada Museum of Art and 4.9 km (3 mi) from National Bowling Stadium.

What's nearby

  • Atlantis Casino - 2 min drive - 2.6 km
  • Reno-Sparks Convention Center - 2 min drive - 3.3 km
  • Grand Sierra Resort Casino - 2 min drive - 2.2 km
  • Peppermill - 3 min drive - 2.2 km
  • National Bowling Stadium - 5 min drive - 4.3 km

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Jack in the Box - ‬17 min walk
  • ‪Tap & Pour - ‬6 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 4400 square feet (409 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

  • 265 guestrooms or units
  • 3 levels
  • 4400 sq ft of conference space
  • 409 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Reno hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Reno Airport?

Yep, SureStay Plus Hotel by Best Western Reno Airport has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on 9 Nov 2025 start from AU$149.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

SureStay Plus Hotel by Best Western Reno Airport has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

What makes SureStay Plus Hotel by Best Western Reno Airport a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SureStay Plus Hotel by Best Western Reno Airport.

Is SureStay Plus Hotel by Best Western Reno Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Reno Airport is a hit with families.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Reno Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at SureStay Plus Hotel by Best Western Reno Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SureStay Plus Hotel by Best Western Reno Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

SureStay Plus Hotel by Best Western Reno Airport Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 545 out of 1226 reviews
Rating 8 - Good. 351 out of 1226 reviews
Rating 6 - Okay. 187 out of 1226 reviews
Rating 4 - Poor. 87 out of 1226 reviews
Rating 2 - Terrible. 56 out of 1226 reviews

Reviews

10/10 Excellent

Celestine

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Kshitij

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. But with as many rooms as it has avaiable there was 3 washing machines with one of those machines broken. There was also a lack of signage getting around this large hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Dustin, Bakersfield

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the Reno Airport. Check in was super simple and easy. Room was a bit noisy, but once it got quiet into the evening it was great. Was given an ADA accessible room(wheelchair friendly) but didn’t request one- the layout did appear to be easy to navigate if you are in a wheelchair- great layout. Would stay here again!
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline, Grasonville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property undergoing gradual upgrading. Spacious well equipped room. Modernized bathroom. Minor peeling wallpaper here and there. Comfortable bed. High end coffee in room. Very attentive and helpful reception staff. Great price. Will come back again for family visits.
Stayed 3 nights in Jul 2025

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick night stay before flying out. Love the bed, slept well.
Stayed 1 night in Jul 2025

8/10 Good

Angela

Stayed 1 night in Jun 2025

6/10 Okay

Mey

Stayed 1 night in Jul 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Nice place. Sink wouldn’t drain properly, but otherwise a good place.
Stayed 1 night in Jul 2025

10/10 Excellent

Nerwin

Stayed 1 night in Jul 2025

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Melanie

Have stayed here many times.
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Liked: Cleanliness
Shuttle service, comfy rooms were great.
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Disliked: Property conditions & facilities
Xxxx
Stayed 1 night in Jul 2025

6/10 Okay

Victoria

Business traveller
Disliked: Property conditions & facilities
Room had an awful smell
Stayed 1 night in Jul 2025

10/10 Excellent

Niki

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property and will continue to stay here. Rooms could use a little updating - AC is loud. Outdoor area is beautiful and my granddaughters love the pool!
Stayed 1 night in Jul 2025

8/10 Good

Earl

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Travelled with family
I’m not a fan of Indian food on a large scale and yet we were forced to eat at an Indian restaurant because there’s no other decent dining options within walking distance. I was told that this was a change of the Restaurant format from the past.
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

8/10 Good

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and convenient. It met our needs.
Stayed 3 nights in Jul 2025

10/10 Excellent

John, Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The in-house restaurant is REALLY good if you like Indian food.
Stayed 1 night in Jul 2025

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Highway noise
Stayed 1 night in Jul 2025

6/10 Okay

Karine

Liked: Cleanliness, staff & service
When we arrived at midnight to check in for one night before a flight, we were told that the only rooms available were Pet Rooms. We did not reserve pet rooms. But, at midnight when we arrived the front desk woman told us that Expedia had reserved pet rooms for us-which I find a bit strange. According to her there was "nothing she could do about this." I asked if there were other rooms available, and was told: "No. We are COMPLETELY full." I asked if we could have rooms side by side (I'd reserved 2 rooms), the answer was also no, we are completely full. After a few minutes of stating our dissatisfaction and confusion about how actually we are being given pet rooms instead of the rooms we actually reserved, the front desk woman gave us our keys. In the end, she gave us the rooms we had reserved, normal King rooms, not pet rooms. So, how is it that there were "no rooms available," and then all of a sudden when we started questioning the "what ifs" of if we were allergic to animals etc, and then all of a sudden there WERE rooms available, AND, rooms right across the hall from each other? Come to find out that Expedia's rates for rooms are about 30$ less expensive than the hotel's walk in rate. So, perhaps the hotel gave us the pet rooms, so they could sell their regular rooms more easily? I'm not sure what was going on but, wasn't happy with the games being played at 12am. The hotel is old and tired. The room was 'fine,' clean enough, and the bed definitely comfy.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, accommodating
Stayed 1 night in Jul 2025