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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
A hotel room with a bed, a bathroom with a sink and mirror, and a checkered floor.
A courtyard with stone flooring, outdoor seating, a fire pit, and a pathway leading to a building.
A grand lobby with a marble staircase, a chandelier, and a reception desk.
A bar with wooden bar tops, multiple liquor bottles, and a variety of bar tools.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
The current price is AU$128
includes taxes & fees
25 May - 26 May

Explore the area

View map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪3 min drive‬
  • Place, Truckee River
    ‪3 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a television, and a view of the outside.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a view of the outside through a sliding door.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free airport shuttle
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About the area

Reno

SureStay Plus Hotel by Best Western Reno Airport puts you in the centre of Reno, 3.8 km (2.3 mi) from Reno-Sparks Convention Center and 4.3 km (2.7 mi) from National Automobile Museum. Highlights at this hotel include a restaurant, free self-parking and a free airport shuttle. .The restaurant, Plaza Court, serves American cuisine and is open for breakfast and dinner. Crosswinds is the hotel's own bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of extended parking. .With a stay at this Reno/Tahoe Airport hotel, you'll be 4.4 km (2.7 mi) from Nevada Museum of Art and 4.8 km (3 mi) from National Bowling Stadium.

What's nearby

  • Grand Sierra Resort Casino - 3 min drive - 2.9 km
  • Truckee River - 3 min drive - 1.8 km
  • Peppermill - 4 min drive - 2.9 km
  • Cinemark Century Park Lane 16 - 5 min drive - 2.9 km
  • Virginia Lake Park - 5 min drive - 3.3 km

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬20 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬10 min walk
  • ‪Reno Draft House - ‬12 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4400 square feet (409 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

  • 265 guestrooms or units
  • 3 levels
  • 4400 sq ft of conference space
  • 409 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

39-inch flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Comfort Inn & Suites Airport
Reno/Tahoe Airport
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,006 reviews
The price is AU$160
includes taxes & fees
31 May - 1 June
Comfort Inn & Suites Airport

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 18.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Reno Airport?

Yep, SureStay Plus Hotel by Best Western Reno Airport has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on 25 May 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Reno Airport have a pool?

SureStay Plus Hotel by Best Western Reno Airport has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

What makes SureStay Plus Hotel by Best Western Reno Airport a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at SureStay Plus Hotel by Best Western Reno Airport.

Is SureStay Plus Hotel by Best Western Reno Airport family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Reno Airport is a hit with families.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Reno Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at SureStay Plus Hotel by Best Western Reno Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SureStay Plus Hotel by Best Western Reno Airport?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?

Dogs are welcome at SureStay Plus Hotel by Best Western Reno Airport, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 642 out of 1502 reviews
Rating 8 - Good. 426 out of 1502 reviews
Rating 6 - Okay. 253 out of 1502 reviews
Rating 4 - Poor. 103 out of 1502 reviews
Rating 2 - Terrible. 78 out of 1502 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jinne, Citrus Heights

Stayed 1 night in Feb 2026

2/10 Terrible

Valene

Stayed 1 night in Feb 2026

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Microwave needed to be rebooted, fortunately staff assisted quickly so I could heat breakfast. Line to check in at 5:30 pm was 25 people deep with 2 staff working desk. Fortunately I went to dinner offsite and by 7:15 the line was minimal. I didn’t receive the card to enter the building from the exterior, so after parking near my room I needed to hike around the complex to ask why my room key didn’t work. Finally, I was surprised to hear barking dogs in an adjacent wing near the elevator. Thankfully, I had a good night sleep! All in all, a pretty good experience, but certainly opportunities to improve.
Stayed 1 night in Feb 2026

4/10 Poor

Laura

Stayed 1 night in Oct 2025

2/10 Terrible

Laura

Travelled with family
Liked: Cleanliness
Check in was a nightmare. Stood just over an hour to get checked in. There were only two employees checking guests in with a crowded line about 100 ft. Long across the entire lobby. One family had five people at the front jeopardizing the employee trying to check them in for over 45 minutes. No manager support. It was Valentine’s Day, but very poor planning on the hotel management unable to handle the workload. There were two people that had been helped that came back because the key cards issued were not working. They returned to the desk and some waiting in line started cussing and telling them to go to the back of the line. I was prepared to call 911 if the situation became physical. BAD experience!
Stayed 1 night in Feb 2026

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was dated with very poor design. Parking lot design was also terrible. Employee parking stalls were all at the front of the hotel entrance while guests need to park further away. Front desk staff were unprofessional and seemed confused when checking guests in. Lobby and guest spaces were cluttered with unattractive decoration and statues. Room key only worked for one day. Needed to get keys reprogrammed daily. Front desk staff go back and forth debating why keys aren’t working. WiFi was very poor throughout the property. Research another place to stay. Sure wouldn’t stay here again.
Stayed 2 nights in Feb 2026

8/10 Good

Mishelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room spacious and clean
Stayed 1 night in Feb 2026

8/10 Good

Eric

Stayed 1 night in Feb 2026

8/10 Good

peter and gillian

Stayed 1 night in Feb 2026

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay....nice staff wish they provided breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Stayed 1 night in Feb 2026

8/10 Good

RAYMOND, CASPER

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Linda, HEALDSBURG

8/10 Good

Justine

Stayed 2 nights in Feb 2026

10/10 Excellent

Rodrigo Pinedo

Stayed 1 night in Feb 2026

6/10 Okay

Joseph

Stayed 1 night in Feb 2026

2/10 Terrible

Kristi

Disliked: Cleanliness, amenities
This is yhe loudest dirtiest hotel I’ve ever stayed in - bugs dirt and felt unsafe I was stuck in the elevator for 20 minutes and no one came to help or even acknowledged when I told them
Stayed 1 night in Feb 2026

8/10 Good

Shannon

Liked: Cleanliness
Mixed bag. Great location if you need to be close to the airport. Sound proof overall with no sleep interruptions from flights. Firm bed but lacked comforting linens. Desperate need of a remodel. Staff was friendly. Evening shuttle drive was incredibly cranky, but our 4 am shuttle driver was lively, happy and had the best jazz music jammin'.
Stayed 1 night in Feb 2026

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room my husband and I stayed in had a bad odor, the bed was too firm and It was dirty. The furniture was so old and ripped, I don’t think it was hotel furniture, there was beat up recliner and chair. It was pretty bad. We will never stay there again.
Stayed 1 night in Feb 2026

4/10 Poor

Robert

Travelled with partner
Wifi simply did not work...could not maintain a connection. Room also a bit shabby., walls dirty and not patched...considering the price relative to other motels/hotels in Reno, this was unacceptable.
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities
Your staff Kate was very helpful
Stayed 1 night in Feb 2026

2/10 Terrible

Emily

Stayed 1 night in Feb 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

8/10 Good

Beverly

Liked: Cleanliness, staff & service
Shuttle driver was very friendly. Front desk staff was competent. Restaurant had good food.
Stayed 1 night in Feb 2026