Redditch Holiday Packages

Clean room very basic, no food available in the facilities. Hard to get hold of people at reception. The gym is very small

The hotel is in a beautiful setting and easy to get to. Our room was well placed in the older part of the hotel and was clean and fresh good facilities and liked the bath and seperate shower fantastic. Iorn/board hairdryer fridge kettle all used good quality and clean. Liked the eco housekeeping only cleaned every 3rd day or if you asked this suited us. However the reception hall we walked through to get to rooms was not clean a party had clealry taken place earlier on in the day so could excuse this a little but by 3rd day still not cleaned up dirty glasses uncleaned floors such a shame as bldg had so much potential. A wet towel sat outside the entrance for 24 hours before anyone moved it. The whole place just lacked some TLC and needed some general maintenance like why do you have screws sticking out of the back of bedside tables, think they are meant to be screwed to wall but clearly werent. Of course this was just our room others may well have been different. Did not find the receptionist on arrival helpful or friendly although when we checked out she was lovely. We had paid for breakfast but did not attend 2nd day as the quality on day 1 was so bad. Go to the garden shed in wellsbourne instead super cafe. The location is perfect easy to reach local areas of interest and nothing too far away. Instructions for arrival clear and concise. The grounds where amazing and well worth a wander round.

Lovely hotel, everything you'd expect from a MalMaison. Hotel room was spot on - lovely, quiet and well-sized. I was there during the hottest days of the year so far and the air conditioning worked perfectly. A fan was provided on the second night just because the aircon took a while to start up - I'd strongly recommend getting a second key to keep the electrics running whilst you are out. Gym is typical but big relative to what you'd expect from a hotel gym, with a good weights section, good for accessories or cardio. One warning - parking is not available! The parking specified is in fact an NCP next door - literally share a wall, but around £25 a day.