Located in Reading City Centre, this hotel is within a 10-minute walk of John Lewis Reading and Reading Abbey Ruins. University of Reading and Madejski Stadium are also within 3 miles (5 km). Reading Station is only a 3-minute walk and Reading West Station is 17 minutes.
Foreign staff are generally superior to the native staff in the level and quality of service they provide. But this is my general experience across all service industries in England.