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5.0 out of 5

"Excellent hotel. We got upgraded to a suite which was beautiful. The staff were very helpful. " More

By a verified traveller on Tue 21 Jul 2015

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Hotel Description

Hotel Reina Isabel puts you in the center of Quito, 0.5 km (0.3 mi) from Foch Square and 3.3 km (2 mi) from Independence Square. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Lumo Restaurante, serves international cuisine and is open for breakfast, lunch, and dinner. 377 square feet (35 square meters) of event facilities include 2 meeting rooms and a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and a free manager's reception. Continental breakfast is available daily between 6:30 AM and 10:30 AM.

With a stay at this 3.5-star La Mariscal hotel, you'll be 3.4 km (2.1 mi) from Catedral Metropolitana de Quito and 3.9 km (2.4 mi) from Atahualpa Olympic Stadium.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$110* Per night/room 6 May - 7 May

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Room (Twin)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Reina Isabel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Reina Isabel

Everyone (1)
5 out of 5

Excellent hotel.

Excellent hotel. We got upgraded to a suite which was beautiful. The staff were very helpful.

Posted by , from Australia on 21 Jul. 2015

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Comment from Hotel Management

3 Jul. 2018 by Juan Andres Chung

Dear Bianca.- Many thanks for your comment. We´re really happy you enjoyed your stay here at Reina Isabel Hotel. Hope you can come again. Regards

Property Features

Hotel Reina Isabel offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. Event space at this hotel measures 377 square feet (35 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Reina Isabel. Free self parking is available. This 3.5-star Quito hotel is smoke free.

  • 100 guestrooms or units
  • 7 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: El Ejido Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating

Food & Drink

The hotel hosts a free manager's reception daily.

Hotel Reina Isabel has a restaurant on site.

Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Reina Isabel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 4
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Isabel Reina
  • Hotel Reina
  • Hotel Reina Isabel
  • Hotel Reina Isabel Quito
  • Reina Isabel Hotel
  • Reina Isabel Quito
  • Reina Isabel
  • Hotel Reina Isabel Hotel
  • Hotel Reina Isabel Quito
  • Hotel Reina Isabel Hotel Quito

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.