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Hotel El Crater

3.5 star property
Comfortable hotel with full-service spa and sauna

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Photo gallery for Hotel El Crater

Exterior
Exterior
Standard Suite, Ground Floor
Breakfast, lunch and dinner served
Premium bedding, down duvets, desk, blackout curtains
Reviews
9.0

Wonderful

Popular amenities

  • Spa
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • Restaurant
  • BarBarBar

Explore the area

Map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha
  • Popular LocationPululahua Geobotanical Reserve6 min walk
  • Popular LocationIntinan Solar Museum7 min drive
  • Popular LocationMonument to the Equator8 min drive
  • AirportQuito (UIO-Mariscal Sucre Intl.)68 min drive

Room options

View all photos for Luxury Suite, Balcony, Mountain View

Premium bedding, down duvets, desk, blackout curtains

Luxury Suite, Balcony, Mountain View

9.3/10 Wonderful

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Standard Suite, Ground Floor

Standard Suite, Ground Floor

Standard Suite, Ground Floor

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Suite Deluxe With Mountain View

Premium bedding, down duvets, desk, blackout curtains

Suite Deluxe With Mountain View

10/10 Exceptional
  • Mountain view
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 King Bed

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About the area

San Antonio de Pichincha

At Hotel El Crater you'll be within a 10-minute walk of Pululahua Geobotanical Reserve and 2.1 km (1.3 mi) from Pululagua. Highlights at this Art Deco hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, El Crater, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. A meeting room, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a sauna and laundry facilities. There's also the convenience of an airport shuttle. .Near this 3.5-property class San Antonio de Pichincha hotel, you'll find Monument to the Equator.

What's nearby

  • Pululahua Geobotanical Reserve - 6 min walk
  • Intinan Solar Museum - 7 min drive
  • Monument to the Equator - 8 min drive
  • Pucara de Rumicucho - 13 min drive
  • Quicentro Shopping - 29 min drive

Getting around

  • Jipijapa Station - 28 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 69 min drive

Restaurants

  • Vicente's - 10 min drive
  • La Fogata Manabita - 9 min drive
  • El Consulado - 8 min drive
  • Raqeri Cacao - 8 min drive
  • La Cabaña - 8 min drive

About this property

Hotel El Crater

Comfortable hotel with full-service spa and sauna
Hotel El Crater offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel El Crater. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Antonio de Pichincha hotel.

  • 12 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2008
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel El Crater offers 12 accommodations with DVD players and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, designer toiletries and complimentary toiletries.

This San Antonio de Pichincha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Crater

Things to do

  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Crater

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 for guests aged under 21 years old
  • Service fee: 10 per cent
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crater Hotel
El Crater
El Crater Hotel
El Crater Quito
Hotel El Crater
Hotel El Crater Quito
Hotel El Crater Calacali
El Crater Calacali
Hotel Hotel El Crater Calacali
Calacali Hotel El Crater Hotel
Hotel Hotel El Crater
El Crater
Hotel El Crater Hotel
Hotel El Crater San Antonio de Pichincha
Hotel El Crater Hotel San Antonio de Pichincha

Frequently asked questions

What is the cancellation policy at Hotel El Crater?

Hotel El Crater offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Crater?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Hotel El Crater on 27 May 2024 start from AU$140.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel El Crater?

Yep, Hotel El Crater has a free self car park.

Is there a spa on site at Hotel El Crater?

Yep, there is an onsite spa at Hotel El Crater. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials.

What makes Hotel El Crater a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel El Crater.

Is Hotel El Crater family-friendly?

You bet! With amenities such as children's meals, a playground and laundry facilities, it's no surprise that Hotel El Crater is a hit with families.

Are there hot tubs in the rooms at Hotel El Crater?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel El Crater?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel El Crater?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel El Crater?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Crater?

No, pets and service animals are not allowed.

Hotel El Crater Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 96 reviews" "
Rating 8 - Good. 17 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 2 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

DAVID

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy.
Stayed 1 night in Feb 2024

10/10 Excellent

Allison, Richardson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, gorgeous rooms, delicious food, excellent staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Great relaxing and wonderful friendly people.
Stayed 4 nights in Jan 2024

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat stay with great views
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel resides in one of the most beautiful places I have ever experienced. The grounds are immaculately maintained, tge architecture is gorgeous, the spaces uncrowded and relaxed. Places like this only exist in fairy tales. The staff is friendly and efficient, the rooms large, well-appointed, and comfortable. The on-site restaurant is very good too. I hope to spend another vacation there.
Stayed 28 nights in Apr 2023

10/10 Excellent

Dario

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to OMAR! He was incredible. The room was spacious, clean and comfortable. We visited the restaurant for dinner and my husband felt in love with the potato soup. During breakfast we had a cute llama spy on us also keep us entertained. We had a great experience overall.

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I spent 3 nights at this mountain resort in Feb 2023. It was the ideal place for some much needed R&R. The views are spectacular, the rooms are spacious, the atmosphere is very serene, the spa is amazing (had the best hot stone massage there) and the service at the entire hotel is EXCELLENT! Special mention to Omar who is the heart beat of the resort … he takes care of everything that you can possibly need and more. Thank you for making our stay so memorable PS: The wifi works great !
Stayed 3 nights in Feb 2023

10/10 Excellent

Fernando

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This property and its surroundings offer the ultimate spa and natural landscape that are truly inspirational.
Stayed 1 night in Feb 2023

10/10 Excellent

Wei

Stayed 1 night in Jan 2023

10/10 Excellent

Doreen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, gorgeous views from the rooms, and it is a very family-friendly hotel. The staff were so kind and responsive to any question or request and very knowledgeable regarding activities in the area. The food was delicious and a nice balance of Ecuadorian and European/North American food. We highly recommend El Crater during your visit to Ecuador!