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Hotel El Crater

Property class: 3.5

Photo gallery for Hotel El Crater

A room with a large sliding glass door leading to a mountainous landscape, a bathtub, and a massage table.
A bedroom with a large window, a bed, a bedside table, a lamp, and a wall-mounted artwork.
A modern building with multiple illuminated rooms, surrounded by cacti and palm trees, under a starry night sky.
A spacious living room with a large window offering a mountain view, a brown leather sofa, a beige leather chair, and a wooden coffee table.
A restaurant with wooden tables and chairs, large windows offering mountain views, and a ceiling fan.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$129
15 Nov - 16 Nov

Explore the area

View map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha
  • Place, Pululahua Geobotanical Reserve
    ‪1 min walk‬
  • Place, Pululagua
    ‪17 min walk‬
  • Place, Monument to the Equator
    ‪14 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪51 min drive‬

Room options

View all photos for Luxury Suite, Balcony, Mountain View

A bedroom with a large window, a bed, a bedside table, a lamp, and a wall-mounted artwork.

Luxury Suite, Balcony, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Standard Suite, Ground Floor

A modern bedroom with two beds, a wooden floor, a small table, and a view of the outdoors.

Standard Suite, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

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About the area

San Antonio de Pichincha

Hotel El Crater places you steps from Pululahua Geobotanical Reserve and within a 15-minute stroll of Pululagua. Highlights at this Art Deco hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, El Crater, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. A meeting room, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a sauna and laundry facilities. There's also the convenience of an airport shuttle. .Near this 3.5-property class San Antonio de Pichincha hotel, you'll find Monument to the Equator.

What's nearby

  • Pululahua Geobotanical Reserve - 1 min walk - 0.0 km
  • Pululagua - 17 min walk - 1.5 km
  • Monument to the Equator - 14 min drive - 4.5 km
  • Parque La Carolina - 51 min drive - 38.4 km
  • Atahualpa Olympic Stadium - 51 min drive - 38.4 km

Getting around

  • Chimbacalle Station - 37 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 69 min drive

Restaurants

  • ‪La Pailita - ‬11 min drive
  • ‪Delicias Ambateñas - ‬9 min drive
  • ‪El Consulado - ‬8 min drive
  • ‪Encebollados Y Bolones Don K - ‬10 min drive
  • ‪Cafe Guayasamin - ‬9 min drive

About this property

Hotel El Crater

Hotel El Crater offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel El Crater. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Antonio de Pichincha hotel.

  • 12 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2008
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel El Crater offers 12 accommodations with DVD players and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, designer toiletries and bidets.

This San Antonio de Pichincha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and free toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Crater

Things to do

  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Crater

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per night for guests aged under 21 years old
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crater Hotel
El Crater
El Crater Hotel
El Crater Quito
Hotel El Crater
Hotel El Crater Quito
Hotel El Crater Calacali
El Crater Calacali
Hotel Hotel El Crater Calacali
Calacali Hotel El Crater Hotel
Hotel Hotel El Crater
El Crater
Hotel El Crater Hotel
Hotel El Crater San Antonio de Pichincha
Hotel El Crater Hotel San Antonio de Pichincha

Frequently asked questions

What is the cancellation policy at Hotel El Crater?

Hotel El Crater offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Crater?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel El Crater on 15 Nov 2026 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel El Crater?

Yep, Hotel El Crater has a free self car park.

Is there a spa on site at Hotel El Crater?

Yep, there is an onsite spa at Hotel El Crater. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials.

What makes Hotel El Crater a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel El Crater.

Is Hotel El Crater family-friendly?

You bet! With amenities such as children's meals, a playground and laundry facilities, it's no surprise that Hotel El Crater is a hit with families.

Are there hot tubs in the rooms at Hotel El Crater?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel El Crater?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel El Crater?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel El Crater?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Crater?

No, pets and service animals are not allowed.

Hotel El Crater Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 142 reviews
Rating 8 - Good. 26 out of 142 reviews
Rating 6 - Okay. 7 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 5 out of 142 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views, wonderful staff.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location the view of the crater is awesome going down to the bottom of the crater is amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel I love the view
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax and enjoying
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, gorgeous rooms, delicious food, excellent staff!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with very compfortable accommodations..
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice breakfast, good view
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Christian and Santiago provided excellent service. Delicious food in their restaurant. Awesome location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
El Cráter has incredible views. Comfortable, luxurious rooms, and delicious food in the restaurant.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat stay with great views
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ❤️
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Great relaxing and wonderful friendly people.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Peaceful and quiet for a couples experience
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Perfekt friendly stuff and amazing service in the restaurant.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice style, beautiful room and view!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This property and its surroundings offer the ultimate spa and natural landscape that are truly inspirational.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is out of this world and magical love this hotel so much. The staff are so lind and attentive. Best service, food spectacular, the view is breathtaking. Highly recommend
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places I’ve visited
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and large, Food was good, views were great, The hot tub is not really set up for guest use, it is a spa amenity that is an additional fee and has to be reserved in advance so they can heat it up. Overall I expected a more luxury experience for the price I paid and I felt somewhat underwhelmed by my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Stayed 1 night in Nov 2024