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5.0 out of 5

"Excellent service. Very comfortable bed. Very clean room and bathroom. The hotel itself is very beautiful, great views of the river. Would recommend a ... " More

By a verified traveller on Sun 27 Jan 2019

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Hotel Description

A luxury stay in the heart of Quebec awaits you at Fairmont Le Chateau Frontenac. Within steps you'll find popular attractions like Old Quebec Funicular and Quartier Petit Champlain. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy WiFi, wired Internet, and LCD TVs, featured in all 611 rooms. Minibars provide refreshments, and room service makes dining in an option. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Additionally, coffee/tea makers, in-room childcare, and free newspapers are available.

A day of pampering at Moment Spa can include deep-tissue massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The fine-dining restaurant, The Champlain, serves French cuisine and is open for brunch and dinner. 1608 Wine and Cheese Bar is the hotel's own wine bar, serving drinks along with light fare. Along with ski-in ski-out access, this hotel offers onsite ski storage. 40000 square feet (3716 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Plus you'll find an indoor swimming pool, a 24-hour health club, and a spa tub. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a short walk walk of this 4.5-star Old Quebec hotel include Quebec City Town Hall and Place Royale.

Room, 2 Double Beds, Non Smoking, No View (Fairmont)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$237* Per night/room 7 Apr. - 8 Apr.

Deluxe Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View (Fairmont)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio, 2 Double Beds, Non Smoking, Multiple View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Le Chateau Frontenac ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Le Chateau Frontenac

Everyone (1) Couples (1)
5 out of 5
Excellent service. Very comfortable bed. Very clean room and bathroom. The hotel itself is very beautiful, great views of the river. Would recommend and stay again.

Posted by , from Melbourne, Australia on 27 Jan. 2019

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5 out of 5

A beautiful hotel with a reputation to maintain

Pros: Everything
Cons: Size of the bathroom in level 17 room.
Location: All very good. Montmorency Falls worth a visit even if it is drizzling/light rain.
A beautiful hotel with a reputation to maintain, which it did. We had a Fairmont Gold Room on the 17th floor with city views. Only grumble was that the bathroom was too small. Only one person could be in the bathroom at a time. The Fairmont Gold club lounge was excellent for breakfast and a drink and canape before dinner. Just wonderful.

Posted by , from Melbourne, Australia on 29 Apr. 2017

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Comment from Hotel Management

2 May 2017 by Patricia C.

Dear Steve, Thank you for this detailed and very informative review of your recent Chateau Frontenac stay. We are extremely pleased you enjoyed your stay and the great amenities of our Fairmont Gold product. I will share your great feedback with our teams and we hope to have the pleasure of welcoming you again. Best regards, Patricia Carre Rooms, Disvion Director

About the Fairmont Le Chateau Frontenac

Location 1 rue des Carrieres, Quebec, QC G1R 4P5

Renovations + Closures

The following facilities will be closed from 24 March 2020 to 30 April 2020 (dates subject to change):

  • Bar/Lounge
  • Fitness facilities
  • Swimming pool
  • Spa
  • Business center

Property Features

Fairmont Le Chateau Frontenac offers its guests a full-service spa, ski-in/ski-out access, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business center and limo/town car service. Event space at this hotel measures 40000 square feet (3716 square meters) and includes conference space. A children's pool, a 24-hour health club, and a spa tub are also featured at the luxury Fairmont Le Chateau Frontenac. A ski shuttle and a roundtrip airport shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Quebec hotel is smoke free.

  • 611 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 1893
  • Coffee shop
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Quebec, QC (YQB-Jean Lesage Intl.) (16.1 km / 10 mi)
  • Train station: Quebec Palace Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle and ski shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Le Chateau Frontenac offers 611 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Quebec hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.

Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin - Overlooking the ocean, this restaurant specializes in regional cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 35.0 per night.

Pet Policy

  • Pets: CAD 50 per accommodation, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 32.95 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 40 per day
  • Valet parking fee: CAD 40.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Refrigerator fee: CAD 35.00 per day
  • In-room microwave fee: CAD 35.00 per stay
  • Rollaway bed fee: CAD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont
  • Chateau Frontenac
  • Chateau Frontenac Fairmont
  • Fairmont Chateau Frontenac
  • Fairmont Chateau Frontenac Hotel
  • Fairmont Chateau Frontenac Hotel Quebec
  • Fairmont Chateau Frontenac Quebec
  • Fairmont Frontenac
  • Frontenac Chateau
  • Frontenac Fairmont
  • Fairmont Hotel Quebec City
  • Fairmont Le Chateau Frontenac Hotel Quebec City
  • Fairmont Le Chateau Frontenac Quebec/Quebec City
  • Fairmont Quebec City
  • Quebec City Fairmont
  • Fairmont Le Chateau Frontenac Hotel
  • Fairmont Le Chateau Frontenac Quebec
  • Fairmont Le Chateau Frontenac Hotel Quebec

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Historic Hotels of the World.
  • Green Key Eco-Rating Program
url importing https://www.wotif.com/Quebec-Hotels-Fairmont-Le-Chateau-Frontenac.h12522-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.