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Secrets Vallarta Bay Puerto Vallarta - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Secrets Vallarta Bay Puerto Vallarta - All Inclusive

Exterior
Creator video
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Lobby sitting area
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$1,575
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
Puerto Vallarta
  • Place, Playa Las Glorias
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪7 min walk‬
  • Place, Camarones Beach
    ‪17 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swimout King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swimout King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Garden View King

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Swimout King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swimout Garden View

View from room

Preferred Club Master Suite Swimout Garden View

Highlights

Balcony
Separate dining area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
  • 114 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, free minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
  • 112 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Preferred Club Master Suite Partial Ocean View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front Swim Out

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Tropical View Swim Out

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LCD TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

Hard Rock Hotel Vallarta - All Inclusive

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  • Pool
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  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 1,193 reviews
The price is AU$589
includes taxes & fees
18 Jan - 19 Jan 2026
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About the area

Puerto Vallarta

Secrets Vallarta Bay Puerto Vallarta - All Inclusive puts you in the heart of Puerto Vallarta, connected to the convention centre and within just a 10-minute stroll of Playa Las Glorias and Hotel Zone Beach. Highlights at this luxury property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The buffet restaurant, Market Cafe, serves international cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. 8000 square feet (720 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a coffee shop/cafe. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Hotel Zone property, you'll be 2.9 km (1.8 mi) from Malecon and 3.3 km (2 mi) from Cruise Ship Terminal.

What's nearby

  • Playa Las Glorias - 3 min walk - 0.3 km
  • Hotel Zone Beach - 7 min walk - 0.6 km
  • Uno - 14 min walk - 1.2 km
  • Camarones Beach - 17 min walk - 1.5 km
  • Malecon - 4 min drive - 3.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 16 min drive

Restaurants

  • ‪Organic Café - ‬2 min walk
  • ‪Secrets Preferred Club - ‬2 min walk
  • ‪Himitsu - ‬2 min walk
  • ‪Castaways - ‬6 min walk
  • ‪Oceana restaurant - ‬5 min walk

About this property

Secrets Vallarta Bay Puerto Vallarta - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Vallarta Bay Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Secrets Vallarta Bay Puerto Vallarta - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers outdoor tennis courts, a fitness centre and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 271 guestrooms or units
  • 15 levels
  • 2 buildings
  • 7 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 8000 sq ft of conference space
  • 720 sq. m of conference space
  • Built in 2012
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Secrets Vallarta Bay Puerto Vallarta - All Inclusive offers 271 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 687 reviews
The price is AU$699
includes taxes & fees
5 Jan - 6 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Capers
  • Himitsu
  • Market Cafe
  • Oceana

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Evening entertainment
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Shopping centre
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (8,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Secrets
Secrets Vallarta Puerto Valla
Secrets Vallarta Bay Puerto Vallarta
Secrets Vallarta Bay Puerto Vallarta All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

Secrets Vallarta Bay Puerto Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Secrets Vallarta Bay Puerto Vallarta - All Inclusive on 13 Jan 2026 start from AU$1,575.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

Yep, Secrets Vallarta Bay Puerto Vallarta - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

Yep, Secrets Vallarta Bay Puerto Vallarta - All Inclusive is a short 4-minute walk from Playa Las Glorias. Fun beach activities include volleyball, windsurfing and kayaking.

Is there a spa on site at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

Yep, there is an onsite spa at Secrets Vallarta Bay Puerto Vallarta - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Secrets Vallarta Bay Puerto Vallarta - All Inclusive have a pool?

Secrets Vallarta Bay Puerto Vallarta - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

Secrets Vallarta Bay Puerto Vallarta - All Inclusive features 2 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with Hot tubs, deep soaking tubs and premium bedding.

What makes Secrets Vallarta Bay Puerto Vallarta - All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Secrets Vallarta Bay Puerto Vallarta - All Inclusive.

Is Secrets Vallarta Bay Puerto Vallarta - All Inclusive family-friendly?

No, Secrets Vallarta Bay Puerto Vallarta - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

No, Secrets Vallarta Bay Puerto Vallarta - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Secrets Vallarta Bay Puerto Vallarta - All Inclusive?

No, pets are not allowed.

Secrets Vallarta Bay Puerto Vallarta - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1012 reviews
Rating 8 - Good. 246 out of 1012 reviews
Rating 6 - Okay. 91 out of 1012 reviews
Rating 4 - Poor. 41 out of 1012 reviews
Rating 2 - Terrible. 42 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The speciality restaurants (Italian &French) were very good but the others needed some improvement. The property needs some upgrades to keep it at the high standard it used to be.
Stayed 6 nights in Sep 2025

8/10 Good

Phillip Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ONLY THING I THINK THAT COULD HAVE BEEN BETTER IS IF THE ELEVATORS HAD AIR CONDITIONING.
Stayed 7 nights in Sep 2025

2/10 Terrible

Erik

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look old liking water really sad
Stayed 5 nights in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was the hard sell from Hyatt for their timeshare program on check-in. Everyone gets hit with it. After a long day of travel, it is very unwelcome.
Stayed 5 nights in Aug 2025

10/10 Excellent

Eldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back
Stayed 4 nights in Sep 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice resort service was some of the best ive ever had at any place ive ever stayed at.
Stayed 2 nights in Sep 2025

8/10 Good

Rosa

Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Hotel layout & views, room & content, variety of restaurants, pools Dislike: Lack of good evening entertainment & shows (compared to my past visits to Secrets)
Stayed 7 nights in Aug 2025

10/10 Excellent

Bradon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive, room was always cleaned. Facilities are great. Food and drinks were amazing. Never wanted to leave the resort
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

JOSE

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Eric Bernard

Stayed 8 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort so much. A lots of good restaurant options such as French, Italian, Seafoods, buffets and etc. It’s good that we were able to use both the Secret and Dream facilities when we stayed at Secret. Too bad we were able to use the main pool for a couple days before they shut it down for renovations during our stay. The main pool over Secret is the best. All staffs were super friendly and they made sure we had a great time regardless what we did. The drinks were also awesome.
Stayed 4 nights in Jun 2025

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service and food options are great. They could do better with their entertainment selections but overall its a great resort.
Stayed 4 nights in Aug 2025

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Two of the pools at the adult section, including the main pool with the bar was closed for construction the entire view of the ocean was blocked and everyone was crowded into one adult pool.
Stayed 4 nights in Aug 2025

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities

Dissatisfied Guest! Will not return to Secrets

We booked a Preferred Master Suite with a Swimout. The room was nice a spacious and had a beautiful ocean view despite the noise of the construction below of the main pool being reconstructed from 7am -8pm. We were NOT INFORMED that the MAIN POOL was going to be CLOSED UPON OUR ENTIRE STAY! Muchless hear the noise outside our patio the we paid $5700 for! We booked this roomfor our 25th WEDDING ANNIVERSARY and requested Champagne upon Arrival and received nothing, not even a bottle of wine. Our Butler Jose was very nice, but did tell us he couldnot get us a BOTTLE OF CHAMPAGNE or WINE, thst we would need to pay for this. According to the advertisement it states a full mini bar in the room. I booked a PREFERRED MASTER SUITE to get above the normal amenities. A group we were with thst was in the Junior suites had the same Butler and had all the same options we had to choose from. Although, they booked through Costco and Costco informed them in advance the ms8n pool would be closed and gave them a $200 credit to use at the resort. We received NOTHING and soent $5700 for 4 night stay! I am demanding to speak to someone higher in Hyatt to get a credit toward my bill for Secrects at PV.
Stayed 4 nights in Aug 2025

6/10 Okay

Dennis Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Leticia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was amazing. The one thing I was looking forward to which was the swim up bar pool was closed along with the one restaurant with ocean view closed !
Stayed 3 nights in Aug 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities

Couples vacation

All Restaurants are not open every night. Seemed strange to me. So you have to plan dinner around which ones are open. Plus even in the indoor restaurants the temperature was 28deg Celsius or around 81 deg. F Lobby is very nice. Just need some ceiling fans to move some air around. Couldn’t even watch any of the entertainment due to it being so hot. I would say go during the winter months if you go. Pool water was so hot it was miserable. Was there July 26 - August 1. The entertainment staff at activated pool were amazing. Preferred club lever not worth it. Worse view than regular room. Only saw our butler the day we arrived and the day we left. The nighty entertainment was gunboat at best. Almost Line there was none at all
Stayed 6 nights in Jul 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with excellent food and service.
Stayed 7 nights in Jun 2025