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Hotel Don Candido

1.0 star property
Hotel with 24-hour business centre, near Plaza del Charco

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Photo gallery for Hotel Don Candido

Outdoor pool
Front of property
Memory-foam beds, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 7.50 per person)
Bathtub, hair dryer, towels, soap
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
C. de Portugal 10, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Popular LocationTaoro Park12 min walk
  • Popular LocationPlaza del Charco16 min walk
  • Popular LocationLago Martianez Swimming Pools16 min walk
  • AirportTenerife (TFS-Tenerife South)79 min drive

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

7.5/10 Good

Highlights

Smart TV
Portable fan
Blackout curtains
Memory foam bed
Private bathroom
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

10/10 Exceptional

Highlights

Balcony
Free cots/infant beds
Smart TV
Blackout curtains
Memory foam bed
Portable fan
Private bathroom
Satellite channels
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Standard Single Room

Memory-foam beds, in-room safe, desk, laptop workspace

Standard Single Room

Highlights

Deck/patio
Smart TV
Portable fan
Blackout curtains
Memory foam bed
Private bathroom
Satellite channels
Desk
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Studio

Memory-foam beds, in-room safe, desk, laptop workspace

Standard Studio

Highlights

Balcony
Kitchen
Fridge
Smart TV
Portable fan
Blackout curtains
Memory foam bed
Private bathroom
  • Hill view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Basic Single Room

Memory-foam beds, in-room safe, desk, laptop workspace

Basic Single Room

10/10 Exceptional

Highlights

Smart TV
Portable fan
Blackout curtains
Memory foam bed
Private bathroom
Satellite channels
Wardrobe
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Memory-foam beds, in-room safe, desk, laptop workspace

Studio

Highlights

Balcony
Free cots/infant beds
Kitchen
Fridge
Smart TV
Blackout curtains
Memory foam bed
Portable fan
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony or patio
Smart TV
Portable fan
Blackout curtains
Memory foam bed
Private bathroom
Satellite channels
Wardrobe
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

10/10 Exceptional

Highlights

Balcony or patio
Smart TV
Portable fan
Blackout curtains
Memory foam bed
Private bathroom
Satellite channels
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

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About the area

Puerto de la Cruz

At Hotel Don Candido you'll be within a 20-minute stroll of popular places like Lago Martianez Swimming Pools and Plaza del Charco. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a library and a garden. Added amenities include a children's swimming pool, a 24-hour business centre and a coffee shop/cafe. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. .Sights within a 15-minute walk of this Puerto de la Cruz hotel include Sitio Litre Garden and Jardin Aquatico.

What's nearby

  • Taoro Park - 12 min walk
  • Puerto de la Cruz Town Hall - 16 min walk
  • Plaza del Charco - 16 min walk
  • Lago Martianez Swimming Pools - 16 min walk
  • Loro Park - 5 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • Bar el Camino - 11 min walk
  • Zicatela - 8 min walk
  • Alberto's Bar - 12 min walk
  • Restaurante-Pizzeria Don Camilo - 12 min walk
  • Restaurante Ruen Thai - 15 min walk

About this property

Hotel Don Candido

Hotel with 24-hour business centre, near Plaza del Charco
Hotel Don Candido offers its guests an outdoor pool and a children's pool. There's a coffee shop/cafe on site. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A library, a vending machine, and multilingual staff are also featured at Hotel Don Candido.

This Puerto de la Cruz hotel is smoke free.

  • 23 guestrooms or units
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Garden
  • No smoking on site
  • Coffee shop
Hotel Don Candido offers 23 accommodations with a safe and a ceiling fan. Beds feature memory foam mattresses. Smart televisions come with satellite channels.

Bathrooms include a bath. This Puerto de la Cruz hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hairdryers and change of towels can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 7.50 for adults and EUR 4 for children
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Highchair
  • Outdoor pool
  • Travel cot

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services
  • Weekly housekeeping

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub
  • Hair dryer on request
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with satellite channels

More

  • Ceiling fan
  • Desk
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 8.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 4 for children
  • Crib (infant bed) fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM

Property is also known as

Hotel Don Candido Hotel
Hotel Don Candido Puerto de la Cruz
Hotel Don Candido Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Hotel Don Candido?

Hotel Don Candido offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Don Candido?

Yep, Hotel Don Candido is a short 13-minute walk from Tenerife Beaches.

Does Hotel Don Candido have a pool?

Hotel Don Candido has an outdoor pool and a kids' pool. The pool is open 10:00 AM to 7:00 PM.

Is Hotel Don Candido family-friendly?

You bet! With amenities such as a children's pool, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hotel Don Candido is a hit with families.

Does Hotel Don Candido serve breakfast?

You bet, buffet brekkie is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Don Candido?

No, Hotel Don Candido does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Don Candido?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Don Candido?

No, pets are not allowed.

Hotel Don Candido Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a residential area so it is quiet & safe. Bus transport to all areas of island is located at nearby main road. Walking distance to town centre. If you don't want to walk back up hill to the hotel, take the frequent buses. Plenty of inexpensive cafes/restaurants near hotel. Highly recommended.
Stayed 3 nights in Jan 2024

10/10 Excellent

Samzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple comfortable unpretentious room
We had a superior room with a balcony overlooking the pool . I loved the room it was simple but had everything you could need . A coffee machine , fluffy towels , fridge & even a small microwave. It was great value , I would definitely stay here again
Stayed 1 night in Feb 2024

10/10 Excellent

Karlis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little quiet place with it's own little pool in the shade. Close to car rental and walking distance to the beach and busy areas. Staff very easy going and welcoming. Feels very private. Walls are not very thick - you can hear neighbours, but that's about it. Thanks
Stayed 7 nights in Dec 2023

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little place. It's a small, quiet hotel. Our room had a queen bed and bunkbeds, large bedroom and a balcony with tables, chairs and a clothes airer. We stayed over Christmas so the room wasn't cleaned as often as usual but it didn't matter. There was an abundance of towels and a fridge which was really handy for drinks. Found it odd there was no soap so we bought some. There is a small swimming pool (cold water) and an area with chairs/tables/loungers but the sun never reaches the pool area. The seating area around the front does get the sun. You can order breakfast the night before for 7euros but we didn't do this so can't comment on that. It's up a very steep hill, we walked it a couple of times but it was only 4euros for a taxi from the centre so we did that mostly when returning at night. Walking down into town took just over 10 minutes and from there you can wander to the port/old town, beaches, bars/restaurants, Loro Park (well worth a visit!) etc. We had a hire car (which we didn't really need) and it could be tricky finding a parking space sometimes. Only real criticism was the showerhead needs fixing but we managed (and should have told them but never got round to it). Overall, we can't fault the place, it was fantastic value for money when compared to other hotels and we would stay there again. If you're looking for safe, basic and clean as a base, rather than fancy hotel you'd stop at all day, this is the place for you.
Stayed 7 nights in Dec 2023

8/10 Good

Brunella

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Most confortable madrass ever, and large bed. Clean hotel, nice room, and very friendly and helpful staff. The area where the hotel is located is safe and calm - parking on the streets around the hotel Is free, as the hotel advertises, but is very difficult at all times. The breakfast is a little basic- it would improve exponentially with a few fresh options (ex bread / fruit).
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

The staff was very friendly and helpful!
Stayed 1 night in Oct 2023

8/10 Good

Fleurette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Nice hotel in a quiet cul-de-sac. Really friendly staff. No AC in the rooms just a ceiling fan, which wasn’t good enough tbh. Needs a little updating however you get what you pay for.
Stayed 4 nights in Sep 2023

6/10 Okay

andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a bad hotel to stay if I’m honest, I was shown a balcony on my booking when I booked a room but turned out I was put down stairs which was annoying, the pool was full of dead insects and leaves and other bits which put me off going into to it so I decided to go elsewere or even go swimmming in the sea. The area the hotel is in seems abit rough buildings look like there falling apart, swings missing off the park. The staff was friendly especially a young lad that worked there. He always asked if I needed anything but the other staff kept talking to me in Spanish when I told them a few times I don’t speak Spanish. My room was cleaned everyday apart from the weekend and the pool was closed on Sunday after it had been cleaned so again I had to go out of my area to sit by a pool which was annoying. Breakfast was great I won’t lie! Good coffee machine and juice machine, the food was always fresh, always had different food each day and a lot of choice.
Stayed 7 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel tranquilo y funcional
Hotel sencillo,bien ubicado en zona tranquila.
Stayed 1 night in Feb 2024

8/10 Good

Marianne

Stayed 7 nights in Feb 2024