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Hotel Don Candido

1.0 star property

Photo gallery for Hotel Don Candido

Sun deck
Superior Triple Room
Outdoor pool
Reception
Superior Triple Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Business services
The current price is AU$48
includes taxes & fees
1 June - 2 June

Explore the area

View map
C. de Portugal 10, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Place, Taoro Park
    ‪3 min walk‬
  • Place, Plaza del Charco
    ‪13 min walk‬
  • Place, La Paz Lookout
    ‪15 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪73 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio

Memory-foam beds, desk, laptop workspace, blackout curtains

Studio

8.8 out of 10
Excellent
(3 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Garden view
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Studio

Memory-foam beds, desk, laptop workspace, blackout curtains

Standard Studio

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

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About the area

Puerto de la Cruz

At Hotel Don Candido you'll be within just a 15-minute stroll of La Paz Lookout and Taoro Park. Highlights at this hotel include an outdoor swimming pool, a 24-hour business centre and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, a library and a garden. Additionally, you'll find a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. .Sights within a 20-minute walk of this Puerto de la Cruz hotel include Tenerife Beaches and Botanical Gardens.

What's nearby

  • Taoro Park - 3 min walk - 0.3 km
  • Risco Belle Aquatic Gardens - 5 min walk - 0.5 km
  • Plaza del Charco - 13 min walk - 1.2 km
  • La Paz Lookout - 15 min walk - 1.3 km
  • Loro Park - 10 min drive - 3.0 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Bar El Camino - ‬11 min walk
  • ‪Alberto's - ‬12 min walk
  • ‪Indian Express tandoor and curry - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Zicatela - ‬8 min walk

About this property

Hotel Don Candido

Hotel Don Candido offers its guests an outdoor pool and a children's pool. There's a coffee shop/cafe on site. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A rooftop terrace, a library, and a vending machine are also featured at Hotel Don Candido.

This Puerto de la Cruz hotel is smoke free.

  • 23 guestrooms or units
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Garden
  • No smoking on site
  • Coffee shop
Hotel Don Candido offers 23 accommodations with a ceiling fan and blackout curtains. Beds feature memory foam mattresses. 32-inch Smart televisions come with satellite channels.

Bathrooms include a bath. This Puerto de la Cruz hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 8.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • In-room safe fee: EUR 2 per day
  • Crib (infant bed) fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number H-38/4.144

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Don Candido Hotel

Hotel Don Candido Puerto de la Cruz

Hotel Don Candido Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at Hotel Don Candido?

Hotel Don Candido offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Don Candido?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Don Candido on 1 June 2026 start from AU$48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Don Candido?

Yep, Hotel Don Candido is a short 13-minute walk from Tenerife Beaches.

Does Hotel Don Candido have a pool?

Hotel Don Candido has an outdoor pool and a kids' pool. The pool is open 10:00 AM to 7:00 PM.

Is Hotel Don Candido family-friendly?

You bet! With amenities such as a children's pool, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hotel Don Candido is a hit with families.

Does Hotel Don Candido serve breakfast?

You bet, buffet brekkie is available daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Don Candido?

No, Hotel Don Candido does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Don Candido?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Don Candido?

No, pets are not allowed.

Hotel Don Candido Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 141 reviews
Rating 8 - Good. 49 out of 141 reviews
Rating 6 - Okay. 18 out of 141 reviews
Rating 4 - Poor. 5 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jungsook

Liked: Cleanliness, staff & service, amenities
스탭분들 아주 친절합니다 . 가성비최고 강추합니다
Stayed 3 nights in Feb 2026

10/10 Excellent

Jungsook

Liked: Cleanliness, staff & service, amenities
스텝분들이 아주 친절했어요. 조용하고 깨끗합니다 강 추!!!
Stayed 3 nights in Feb 2026

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy check-in and access, also good breakfast! I should be noted it’s on steep short hill.
Stayed 3 nights in Jan 2026

10/10 Excellent

Karolina

Stayed 1 night in Jan 2026

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget hotel offering very affordable rooms, some with comfortable queen size beds, friendly and efficient service, small pool and a very good buffet breakfast for only 7.5 euros. The facilities are fairly basic and parking is limited in a residential cul-de-sac but it had everything you need at an outstanding value.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen Darren

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay at the Don Cadido, i was welcomed on my rrival and the staff were all professional. My room was spacious and clean and the bed was really comfortable. Will definitely stay again
Stayed 7 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, that’s very clean tidy and fairly modern. Staff are absolutely brilliant and very friendly would highly recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest after the sun day out. Clean and comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A large double bed with a bathroom, and lovely balcony at the front. The ceiling fan was used, as there were a few hot nights. Pool area was clean and tidy, and sun loungers were comfortable. A short walk from town centre, and I would use it again.
Stayed 2 nights in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and the ambience was welciming. The breakfast displayed all the essentials for a healthy nutritious meal.
Stayed 1 night in Sep 2025

8/10 Good

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel, quiet and clean but there was a funny smell in the bathroom when we first got there but if we kept the toilet seat down the smell went. A couple of my skirts went missing but other than that we enjoyed our stay.
Stayed 7 nights in Feb 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely and helpful. Steep hill to get to property unless drive. Only have a choice of buffet breakfast cant just buy a coffee. Room was ok. Not much sun by pool area, limited sockets for facilities av to keep changin plugs for kettle, microwave and tv as only 1 plug socket.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities

Great for the price… I’d go again!

Great place just a couple of issues but would stay there again 100%. Nobody to greet us on arrival but got key once contact made via phone (after finding number). Wrong room given (double instead of twin). Rectified and had a great stay. Great location - short enjoyable walk from beachfront. Shower temp seemed to be switch either on or off - if you care about that. Helpful staff and trustworthy owner.
Stayed 3 nights in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice area off main drag
Stayed 5 nights in Jan 2025

6/10 Okay

Maria L

Liked: Cleanliness

Not good choice or got the worst doble they had

The double room was tiny...the bathroom just a box. Quite a change from the studio which was roomy by comparison. Had to book extra night so thought in staying in the same hotel.
Stayed 1 night in Dec 2024

8/10 Good

Maria L

Liked: Staff & service

Good for winter and short stays

The good ratings are just related to Delia, the most attentive (and competent) receptionist I have ever encountered in my trips. The hotel is basic and dated, no air con so not good for summer. Breakfast is average and the walls are paper thin. Also, the lack of private parking adds stress as you never know where you will find space. The studio was conformable and well equipped. Recommended if you plan just to sleep there as well placed for a quiet night.
Stayed 7 nights in Dec 2024

6/10 Okay

Miroslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel & service, but privacy felt invaded.

Hotel itself was great, easy check in, kind staff. Room was a queen-sized room with private bathroom, very clean & spacious. Breakfast was tasty with musli, toast, kakes, fruit in syrup, cereals, continental meats, eggs and a juice & coffee machine, but if you unfortunately have dietary restrictions it is a little steep at €7.50. (This isn't a critisism, I just ran the risk :) ) as there was My problem in the layout was that it was ground floor, 2nd in from reception, with it's outside terrace & door opening onto a patio people could walk past & staris leading to other apartments infront leaving no privacy in the room with the curtains open. The bathroom also had no vent, but holes to the neighbours terrace, meaning every whisper of theirs & indeed every noise inside could be heard. This was a little uncomfortable having expected a private bathroom. The noise from those checking out at the front desk leaves you unable to lie in past 8am which is a shame. I would stay here again, but not in the same room, perhaps one higher up.
Stayed 2 nights in Nov 2024

8/10 Good

Ra

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value - very clean, comfortable and friendly, with all facilities you could need. It is a walk from the main town centre, and the hill is steep, so need to be mobile, or happy to use taxis. But the walk is worth it as the location is peaceful. Reception area and stairs are all stone/marble so noise does travel - especially to ground floor rooms. And walls are thin too, so occasional interrupted sleep. Nothing too dramatic though. But with good facilities, clean rooms, attentive staff, lovely roof sun terrace and a pool the Don Candido is excellent value for money and would definitely choose again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a residential area so it is quiet & safe. Bus transport to all areas of island is located at nearby main road. Walking distance to town centre. If you don't want to walk back up hill to the hotel, take the frequent buses. Plenty of inexpensive cafes/restaurants near hotel. Highly recommended.
Stayed 3 nights in Jan 2024

10/10 Excellent

Samzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple comfortable unpretentious room

We had a superior room with a balcony overlooking the pool . I loved the room it was simple but had everything you could need . A coffee machine , fluffy towels , fridge & even a small microwave. It was great value , I would definitely stay here again
Stayed 1 night in Feb 2024

10/10 Excellent

Karlis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little quiet place with it's own little pool in the shade. Close to car rental and walking distance to the beach and busy areas. Staff very easy going and welcoming. Feels very private. Walls are not very thick - you can hear neighbours, but that's about it. Thanks
Stayed 7 nights in Dec 2023