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H10 Tenerife Playa

4.0 star property

Photo gallery for H10 Tenerife Playa

Property grounds
Gym
View from room
Sun deck
Sun deck

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$145
includes taxes & fees
21 June - 22 June

Explore the area

View map
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
  • Place, Tenerife Beaches
    ‪7 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Place, La Paz Lookout
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪73 min drive‬

Room options

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony, Sea View

  • Ocean view
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Double Room (No Balcony)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Single Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Single Room (No Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (2 adults and 1 child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony (3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (3 adults)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (2 adults and 1 child)

  • Sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View (3 adultos)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (3 adultos)

  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Balcony (Privilege)

Minibar, in-room safe, desk, free WiFi

Room, Balcony (Privilege)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (2 adults and 1 child)

  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Pool View (3 adults)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (3 adults)

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room (2 adults and 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room Single Use, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (3 adults)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Puerto de la Cruz

H10 Tenerife Playa puts you in the heart of Puerto de la Cruz, within steps of Playa Martianez and Lago Martianez Swimming Pools. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a poolside bar. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Restaurante El Drago, is open for breakfast, lunch and dinner. Bar Tinerfe is the hotel's own bar. Enjoy the gym, Turkish bath/hammam, sauna and kids' swimming pool. 1496 square feet (139 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of car rentals on site. .In proximity to this 4-property class Puerto de la Cruz hotel you'll find Tenerife Beaches.

What's nearby

  • Martianez Shopping Centre - 5 min walk - 0.5 km
  • Tenerife Beaches - 7 min walk - 0.6 km
  • Puerto de la Cruz Town Hall - 10 min walk - 0.9 km
  • Plaza del Charco - 12 min walk - 1.0 km
  • La Paz Lookout - 12 min walk - 1.0 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Bar El Camino - ‬7 min walk
  • ‪The Gramophone Bar - ‬2 min walk
  • ‪Bar Cafeteria Bangosol - ‬4 min walk
  • ‪La Cazuela - ‬2 min walk

About this property

H10 Tenerife Playa

Some rates at H10 Tenerife Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

H10 Tenerife Playa offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the business-friendly H10 Tenerife Playa.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 324 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 1496 sq ft of conference space
  • 139 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
H10 Tenerife Playa offers 324 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

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Hotel Las Aguilas Tenerife, Affiliated by Melia
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  • Pool
  • Breakfast included
  • All inclusive plans available
  • Kids’ pool
4.4 out of 5, Excellent, 203 reviews
The price is AU$163
includes taxes & fees
16 June - 17 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Tinerfe
  • Restaurante El Drago
  • Restaurante El Lagar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,496 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 5.5 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

Property Registration Number H-38-4-0000010

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

Frequently asked questions

What is the cancellation policy at H10 Tenerife Playa?

H10 Tenerife Playa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at H10 Tenerife Playa?

As of 10 June 2026, prices found for a 1-night stay for 2 adults at H10 Tenerife Playa on 21 June 2026 start from AU$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to H10 Tenerife Playa?

Yep, H10 Tenerife Playa is a short 6-minute walk from Tenerife Beaches. Fun beach activities include waterskiing and windsurfing.

Does H10 Tenerife Playa have a pool?

H10 Tenerife Playa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at H10 Tenerife Playa?

H10 Tenerife Playa features 2 outdoor pools, a Turkish bath and 2 restaurants.

What makes H10 Tenerife Playa a romantic place to stay?

Ocean-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at H10 Tenerife Playa.

Does H10 Tenerife Playa serve breakfast?

Sure does, buffet breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at H10 Tenerife Playa?

No, H10 Tenerife Playa does not offer an airport shuttle service.

Is there a bar or restaurant at H10 Tenerife Playa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at H10 Tenerife Playa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at H10 Tenerife Playa?

No, only service animals are allowed.

H10 Tenerife Playa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 157 out of 470 reviews
Rating 8 - Good. 206 out of 470 reviews
Rating 6 - Okay. 69 out of 470 reviews
Rating 4 - Poor. 23 out of 470 reviews
Rating 2 - Terrible. 15 out of 470 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and location. Breakfast was decent as well.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shuzette

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Robert Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to get around from .
Stayed 14 nights in Dec 2025
Verified

6/10 Okay

Michael

It was average but the food was good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Boris Caballero

Liked: Cleanliness, amenities, property conditions & facilities
Great team, the service is excellent and go above and beyond to make you feel at home. Highly recommended!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Jakub

Liked: Cleanliness, staff & service, amenities
Not as premium as the brand and photos would suggest. But overall a safe choice. The location was good.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Asha

Liked: Cleanliness
Nice resort, nice staff, breakfast was extremely limited to only bread mostly. Would’ve liked fruit and meat. The location is convenient for walking… but parking is a nightmare. There is no parking around. I had to park 20 min walk away
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excelent staff. Great food, great location.
Stayed 10 nights in Dec 2024
Verified

8/10 Good

Graham

Liked: Cleanliness, staff & service
I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street. Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out. Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday. Overall i found the housekeeping to be very environmentally aware. Older ladies in the front desk could do with some customer service training.
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with fantastic views. We had the all-inclusive and food was also delicious Staff were very attentive.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely people, clean property, great buffet food, convenient location
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great amenities
Stayed 6 nights in Nov 2024
Verified

8/10 Good

NAOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here! The staff were kind, informative and helpful throughout my stay.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Cody Edward

Liked: Staff & service, amenities, property conditions & facilities
Food was amazing and a great selection
Stayed 10 nights in Oct 2024
Verified

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area with access to everything
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly front desk.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ocean view ❤️
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well situated for what I wanted. Room was great with a magnificent view. Meals were okay. Overall my stay was great.
Stayed 7 nights in May 2025
Verified

8/10 Good

Hervé

Liked: Cleanliness, staff & service
.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Andrea

Liked: Amenities, property conditions & facilities
Great way to explore part of Europe
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
View from sea view room.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, wonderful staff.

Nice hotel, really helpful reception staff. Bar staff a little under staffed. Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
Stayed 7 nights in Nov 2024